Comfortable room and bed if a little dated. Very quiet. Pool area is decent. Breakfast choice good. It’s a little of town but good value considering this. Gym and spa is a good 8-10minute walk away but one of the better hotel gyms I’ve experienced.

The hotel was lovely with great scenic views, staff were very helpful.

Super Nice hotel with friendly staff and good food. Only thing which were not working was our TV at the room. Everything else was perfect.

Stayed four nights in total, seriously disappointing service for the price charged by this hotel. Reception just didn’t want to know if you had an issue consistently just fobbed you off or redirected me to other parts of the hotel when they should be taking ownership. On site restaurants have very poor service , La Brassiere took two hours to serve food, not acceptable. The bar is horrendously expensive. The only good point was that the breakfast was included and is excellent. In summary spend your money elsewhere , you’ll get a better deal and a better service.

Stayed four nights in total, seriously disappointing service for the price charged by this hotel. Reception just didn’t want to know if you had an issue consistently just fobbed you off or redirected me to other parts of the hotel when they should be taking ownership. On site restaurants have very poor service , La Brassiere took two hours to serve food, not acceptable. The bar is horrendously expensive. The only good point was that the breakfast was included and is excellent. In summary spend your money elsewhere , you’ll get a better deal and a better service.

Bad hotel, bad service

They advertised a free shuttle to the city center that only comes a few times per day, it's not inconvenient, and they would not let me travel with my duffel bag on the city center shuttle to tour the city. Even after assuring me that I could take the shuttle, the shuttle driver would not let me board, which wasted my morning in Marrakesh and was inconvenient. What was worse was not that I couldn't access the free shuttle, but the way the staff handled the situation - little knowledge, conflicting information, and at the end of the day could have at least offered assistance with a taxi.

staff at the reception , some of them very friendly, some of them unfriendlytoo long waiting time

staff at the reception , some of them very friendly, some of them unfriendly too long waiting time

It was my fourth stay at this hotel. However this time it was really bad! The hotel was overbooked and we endup the worst service ever. The main is that they gave us a room that very far from the lobby with an automatic lock at the door that never worked. I had to walk back to the lobby to redo the key and it never worked. So I had to wait for a manager to come with us and open the door. They never offered to change our room even with this issue. Our stay was so frustrating that we decided to leave for another hotel without spending our last night that was already paid.

I stayed at this hotel for a week during a conference in September 2017. It was a telecoms industry conference with over 1000 attendees (not all staying at Hotel du Golf), and I think the staff just were not able to manage the crowd.At breakfast in the morning, you had to constantly ask for new place settings with cutlery and napkins; there was obvious preference to whom would be served and who had to fetch their own tea and coffee; the staff were rather unfriendly, bordering on being rude - especially the males.The rooms were ok, not very well soundproofed so one could hear everything in the hallways and upstairs and the was no real attempt at cleaning the room. The bed and pillows were comfortable enough and the air conditioning was easily moderated. Only once during the week long stay did we observe the housekeeping staff actually clean. The tub was only wiped out so there were obvious signs of use - dirt and grime lined the bath.The remote control for the TV did not work and although we made repeated requests for either a replacement or get it fixed, no one responded.The food was only great at the poolside bar/grill; options for lunch during the day were awful. Room service staff were friendly and efficient as the club sandwich was excellent. I would be hard-pressed to heartily recommend this hotel but Ill guardedly say that its the best of the 3 within the complex.

I stayed at this hotel for a week during a conference in September 2017. It was a telecoms industry conference with over 1000 attendees (not all staying at Hotel du Golf), and I think the staff just were not able to manage the crowd. At breakfast in the morning, you had to constantly ask for new place settings with cutlery and napkins; there was obvious preference to whom would be served and who had to fetch their own tea and coffee; the staff were rather unfriendly, bordering on being rude - especially the males. The rooms were ok, not very well soundproofed so one could hear everything in the hallways and upstairs and the was no real attempt at cleaning the room. The bed and pillows were comfortable enough and the air conditioning was easily moderated. Only once during the week long stay did we observe the housekeeping staff actually clean. The tub was only wiped out so there were obvious signs of use - dirt and grime lined the bath. The remote control for the TV did not work and although we made repeated requests for either a replacement or get it fixed, no one responded. The food was only great at the poolside bar/grill; options for lunch during the day were awful. Room service staff were friendly and efficient as the club sandwich was excellent. I would be hard-pressed to heartily recommend this hotel but I'll guardedly say that it's the best of the 3 within the complex.

My husband and I stayed at Hotel du Gold for a couple of days. When checking in, we found no towels in the bathroom. We put some snacks in the mini bar refrigerator but only 2 days later did we notice that it wasnt working so we had to throw away our food! They tried to fix it 3 times before they brought a new one all together! Very disappoiting for such a good hotel!

The hotel staff made our stay difficult because we speak English and made it a problem. Our dinner reservations did not get booked and housekeeping did not answer their phone lines multiple times. When asking for water, getting the room made or even towels to get brought to us, this either didnt happen or took over 1 hour. The hotel charged us extra for complementary dinners that was included in the booking and they got our bill wrong for the last bill until I presented my receipts. BEWARE they over charged us by 400 durhams. And accidentally charged my friend twice on her credit card. She called back but of course English speakers are a PROBLEM. Never go back to this hotel.

The hotel staff made our stay difficult because we speak English and made it a problem. Our dinner reservations did not get booked and housekeeping did not answer their phone lines multiple times. When asking for water, getting the room made or even towels to get brought to us, this either didn't happen or took over 1 hour. The hotel charged us extra for complementary dinners that was included in the booking and they got our bill wrong for the last bill until I presented my receipts. BEWARE they over charged us by 400 durhams. And "accidentally" charged my friend twice on her credit card. She called back but of course English speakers are a PROBLEM. Never go back to this hotel.

Was a great place to relax, excellent food too.

Good hotel in many ways except for the awful food and dining arrangements.We stayed for 4 nights and there were corporate events back to back with hundreds of guests taking over the hotel entirely with one raucous wedding party for 2 days and nights and then 2 major international conferences held there. This gives little consideration for the other guests including golfing clients to enjoy themselves in this allegedly 5* hotel. Everywhere is a cab ride away. Mid March and of the 5 restaurants on site only one opened before 7.30pm and no customers in them anyway. Slightly odd feeling about the deserted Attractions next door.

Nice pool. Clean and modern room. Not many kids. Breakfast is reasonable. Hotel is 20 mins from the city, which help you relax but is also inconvenient when it comes to lunch and dinner (hotel menu is light).

I spent 4 nights at this hotel 22.05.16- 26.95.16 the experience at this hotel was horrible. The staff hardly attend to you for your needs. The room was not clean enough and we had the plate of gone off fruits sitting in our room for the all four nights. Everything we went to have dinner or at the bar theyou end up adding more things to the bill which I believe is unfair. I would correct them Each time but it looked it their way to steal or cheap their customers.Leaving the hotel after we had spend so much money there they were not bothered how we left and where we eere going to get us a cab. The setting of the hotel in the bar is lovely however watch out for the horrible smell that drainage which coming through to our room. I would never go back worst place and PLEASE DONT WASTE YOUR BY GOING THERE DONT BELIEVE WHAT YOU SEE IN THE PICTURES.

I spent 4 nights at this hotel 22.05.16- 26.95.16 the experience at this hotel was horrible. The staff hardly attend to you for your needs. The room was not clean enough and we had the plate of gone off fruits sitting in our room for the all four nights. Everything we went to have dinner or at the bar theyou end up adding more things to the bill which I believe is unfair. I would correct them Each time but it looked it their way to steal or cheap their customers.Leaving the hotel after we had spend so much money there they were not bothered how we left and where we eere going to get us a cab. The setting of the hotel in the bar is lovely however watch out for the horrible smell that drainage which coming through to our room. I would never go back worst place and PLEASE DONT WASTE YOUR BY GOING THERE DONT BELIEVE WHAT YOU SEE IN THE PICTURES.

I spent 4 nights at this hotel 22.05.16- 26.95.16 the experience at this hotel was horrible. The staff hardly attend to you for your needs. The room was not clean enough and we had the plate of gone off fruits sitting in our room for the all four nights. Everything we went to have dinner or at the bar theyou end up adding more things to the bill which I believe is unfair. I would correct them Each time but it looked it their way to steal or cheap their customers. Leaving the hotel after we had spend so much money there they were not bothered how we left and where we eere going to get us a cab. The setting of the hotel in the bar is lovely however watch out for the horrible smell that drainage which coming through to our room. I would never go back worst place and PLEASE DON'T WASTE YOUR BY GOING THERE DON'T BELIEVE WHAT YOU SEE IN THE PICTURES.

Fabulous hotel.staff are extremely friendly.superb location very romantic Lot of choices for breakfast Room are spacious clean and well services I would recommend this hotel without any hesitation.

Nice hotel in a nice resort that includes many other facilities (restuarants, spa, conference centre, etc).Only down points:WiFi in the room was not accessible during my stay.Access to the Spa/Fitness room was charged as additional service.

Nice hotel in a nice resort that includes many other facilities (restuarants, spa, conference centre, etc). Only down points: WiFi in the room was not accessible during my stay. Access to the Spa/Fitness room was charged as additional service.

Very nice hotel in the neighborhood of la Palmeraie

The staff at breakfast was disrespectful, to say the least.

The staff at breakfast was disrespectful, to say the least.

The room and common areas of the hotel were spotless and very nice! With that in mind, here are two main drawbacks: some people in our group had diarrhea, suggesting there might be problems with food, and the official shuttle to the city was always much smaller than needed, so we had to take a taxi to the city which is quite stressful (the driver tries to overcharge you, there are no rear seatbelts, etc).

The room and common areas of the hotel were spotless and very nice! With that in mind, here are two main drawbacks: some people in our group had diarrhea, suggesting there might be problems with food, and the "official" shuttle to the city was always much smaller than needed, so we had to take a taxi to the city which is quite stressful (the driver tries to overcharge you, there are no rear seatbelts, etc).

great hotel, very comfy and great settings and surroundings! Service is very poor - not catered to cope for full occupancy - many customers complaint about slow service - waited 2 hours at the bar to get a sandwich after 4 times reminding the order. Same for breakfast, tables not cleared, not cutlery available! Dismal service - management does not understand levels of 5 star rating - it was 5 stone rating!

Since we stayed at one of the best room, the room is very nice except shower drainage system which has structural problem. Also it was a bit noisy once neon outing rooms were occupied. But great breakfast and reasonable services for arranging our outside tour etc.