Location & nice staffs

Great location, across from the beach. customer service is great. Staff are very friendly. Room was spot on.

The hotel is in a nice location and walking distance to many shops and restaurant. The front desk staff are very helpful and polite. Away from the main façade, the condition of the hotel is rather disappointing. The table in the room is broken. The safe in the room is free standing and not mounted to the wall. Wardrobe lights are blown. Chairs are moldy. The showerhead is slimy Breakfast is not worth the top-up. Food choices are very limited, and the food quality is very poor. There are about 5 waiters hiding in the corner of the restaurant that only seem to care about clearing up the tables.

The staff were beautiful and very friendly. I felt very welcomed. The rooms are old, we had an issue with air conditioner not working and some power points. It was a great location close to everything you need.

Very friendly and efficient staff, great location by Kuta beach.

The hotel seems to have really struggled due to the pandemic. Over half of the rooms do not seem to be available and do not appear to be maintained, only one elevator is working, paint is peeling from the walls, electric sockets are loose, the family pool is dirty, the balcony doors loudly creak at the slightest outdoor wind, no soundproofing at all, the aircon is extremely loud, drinks in the minifridge stayed warm, and despite being called smoke free, the rooms wreek of cigarette smoke. That being said, the staff are very kind and welcoming. The breakfast is great too.

The hotel is based in a busy area of Kuta, which is very practical. The staff was very kind. The food was good. It seems that the pandemic caused some difficulties because parts of the hotel would need some maintenance.

My

The staff are very nice and helpful .. i didn’t like the cleanliness of the room we had 4 cockroaches in the room i think they should use pesticides or something .. they sent someone to remove them quickly and said they will close the drain i think they should do something more about that maybe spray something to avoid them coming in the room. Other than that the place has nice pool area .. walkable distance from beachwalk mall many resturants and spas near by

Sweet and helpful staff. But the property and the rooms do not looks as good as the pictures show.

Older style but very clean and comfortable. Daily breakfast was excellent! The staff were the highlight of our trip

Hotel need to do more maintenance in cleanes

The staff are absolutely amazing but the hotel does need some upgrades. Beach is directly across the road with easy access. Pools are beautiful and clean. I had a great view of the beach. Great cocktails and light meals.

derelict hotel, almost everything is falling apart. however, staffs are good, as per indo hospitality.

The staff and level of service at Wyndham Garden Kuta Beach is exceptional. The hotel is a prime Oceanside property, and the patio/bar is excellent

The staff and level of service at Wyndham Garden Kuta Beach is exceptional. The hotel is a prime Oceanside property, and the patio/bar is excellent

Overall, had a pleasant stay. The staff was so friendly and helpful! Beach is right across the street. The trees were blocking the view from our room so you can’t see the ocean. Our room was upgraded which was a great. The room is small but was adequate. It could use some upgrades and better cleaning. Some stains on couch and walls. Good stay for the price.

The position of the hotel is good. The rooms are spacious and quite clean. There is a lot of building work on the extension. The staff whilst are very pleasant, their English is very limited. It takes a long time for any request to be delivered. The breakfast is very average and the staff do not refill unless asked to do so,then prepare to wait.

The staff need to be trained, no-one was at the door to help with luggage, first two rooms were very noisy because of the pool filter, no shade whatsoever in the front pool, breakfast was poor, had to keep asking the staff to refill the dishes that were empty, had to ask for knives and teaspoons each morning, no-one told us there was a second pool, which was very nice but only 4 chairs, ridiculous, and we were told they had no others. the staff were very nice and pretty helpful. The room we were in was nice enough, bed comfortable, air con ok and the cleaning was good.

• This property has great staff! They help you in all the ways they can.• Continental breakfast is awesome, everything tastes good!• Strong wifi connection.• Clean room with quite worn out bathroom.• They don’t have dry/steam iron on the room, so, they provide complimentary service - 2 pcs per day per room.• Good location - near the beach, convenience stores, restaurants, money changer, beachwalk mall, etc.

• This property has great staff! They help you in all the ways they can. • Continental breakfast is awesome, everything tastes good! • Strong wifi connection. • Clean room with quite worn out bathroom. • They don’t have dry/steam iron on the room, so, they provide complimentary service - 2 pcs per day per room. • Good location - near the beach, convenience stores, restaurants, money changer, beachwalk mall, etc.

Water from our bathroom was too salty. Our skin got dry. Not recommended.

It’s under renovation so when 10am, it will having hacking sound. Good service although no iron provided, but they do have ironing foc service.

It’s under renovation so when 10am, it will having hacking sound. Good service although no iron provided, but they do have ironing foc service. 👍

Hotel was okay, not on the beach and staff weren’t overly helpful or friendly as we found at other hotels. How ever location is not terrible. Hotel currently under construction.

Hotel was okay, not on the beach and staff weren’t overly helpful or friendly as we found at other hotels. How ever location is not terrible. Hotel currently under construction.

The hotel is average, service is good, too many insects and too much noise due to nearby construction work and no isolation at all.

The hotel is average, service is good, too many insects and too much noise due to nearby construction work and no isolation at all.

Gray location to visit the beach and nightlife. Parking included was a lifesaver. A bit rundown so good value for the price.

There is a serious construction site going on for a huge extension The pool is unusable if you want to relax - there constant banging snd crashing beside the pool but it can heard everywhere Everything else is fine and it’s s 30 second walk to the fab beach - but you are s pool dwellers beware

There is a serious construction site going on for a huge extension The pool is unusable if you want to relax - there constant banging snd crashing beside the pool but it can heard everywhere Everything else is fine and it’s s 30 second walk to the fab beach - but you are s pool dwellers beware

The hotel was ok but - Need more options in breakfast as coffee machine is broken- water quality in bathroom was too salty as it was not good.- the welcome drink was too bad - The lunch option was good in the meetings- The bathroom needs repairsGood Thingsfriendly staffgood location