Pacific Cebu Resort Mactan powered by Cocotel
3.4
Médio(543 Comentários )Estância em Lapu-Lapu City
Estância de 3 estrelas
Razões para reservar
Inclui comodidades essenciaisPiscina, Ar-condicionado, Internet/Wi-Fi e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este estância
Pacific Cebu Resort (ダイビングリゾート) powered by Cocotel
Este resort confortável conta com piscinas e praia particular
Pacific Cebu Resort Mactan powered by Cocotel oferece 2 piscinas externas para você pode relaxar. Você também pode passar o dia na praia particular praticando mergulho livre (com snorkel).
Serviço de arrumação disponível mediante solicitação.
Pacific Cebu Resort Mactan powered by Cocotel dispõe de 135 acomodações com ar-condicionado, cofres e garrafas de água grátis. As TVs LED de 32 polegadas possuem canais a cabo. Os banheiros possuem chuveiros com duchas com efeito de chuva, produtos de toalete de cortesia e secadores de cabelo. O serviço de limpeza é fornecido serviço de arrumação (mediante solicitação).
Este resort apresenta uma praia particular e uma quadra de tênis externa. No local, há 2 piscinas externas e piscina infantil. Outras instalações recreativas incluem uma academia.
Pacific Cebu Resort Mactan powered by Cocotel oferece 2 piscinas externas para você pode relaxar. Você também pode passar o dia na praia particular praticando mergulho livre (com snorkel).
Serviço de arrumação disponível mediante solicitação.
Pacific Cebu Resort Mactan powered by Cocotel dispõe de 135 acomodações com ar-condicionado, cofres e garrafas de água grátis. As TVs LED de 32 polegadas possuem canais a cabo. Os banheiros possuem chuveiros com duchas com efeito de chuva, produtos de toalete de cortesia e secadores de cabelo. O serviço de limpeza é fornecido serviço de arrumação (mediante solicitação).
Este resort apresenta uma praia particular e uma quadra de tênis externa. No local, há 2 piscinas externas e piscina infantil. Outras instalações recreativas incluem uma academia.
As atividades recreativas listadas abaixo estão disponíveis na propriedade ou perto dele, e poderá haver cobrança de taxa.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda ou Pátio
TV
Ginásio ou centro de fitness
Mapa de Lapu-Lapu City
Quartos disponíveis
Superior Room
2 Solteiro • 24 m²
Acomoda 3
Você será direcionado para Expedia.com para disponibilidade e preços
Deluxe Room, Ocean View
1 Duplo • 1 Solteiro • 23 m²
Acomoda 3
Você será direcionado para Expedia.com para disponibilidade e preços
SPA Villa
1 Cama King size • 34 m²
Acomoda 3
Você será direcionado para Expedia.com para disponibilidade e preços
Family Suite
1 Duplo • 3 Solteiro • 57 m²
Acomoda 5
+
Você será direcionado para Expedia.com para disponibilidade e preços
Standard Room
2 Solteiro • 17 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
€€€€
Comentários
3.4
Médio(543 Comentários )3.4
The showers were cold. The rooms had a lot of bugs in them. The breakfast was not good. The overall appearance of the resort was very poor. The water out of the towel was reddish brown Cost of drinks were very high
3.4
great resort
3.4
The best restaurant and waiter/waitress are so polite clean and good customer service
3.4
Our stay didn’t start well. We tried to contact the resort to say we would be checking in late, but no one answered at the number listed on Hotels.com. A Filipino friend was able to contact them through Facebook messenger. We learned they had no record of our reservation. I used the chat feature on Hotels.com app to find out what we should do. They were also unable to contact the property. I then spoke to the reservation support person who gave us some options. One was to pay the price of the reservation and they would book another place. I didn’t like this option because we couldn’t check the possible places because I only had my phone and I was busy chatting with the online support. We decided to go to the resort and see what we could work out. We were able to get the room we had booked at the price we wanted.
The resort is understaffed, but the staff they do have is friendly and helpful. The place looks like it is still trying to recover from a major typhoon from a few years ago.
Our first room was deluxe garden view. There were a few problems: no towels, tv remote didn’t work, the bathtub wouldn’t hold water because of a bad stopper, the bulb on the veranda was burnt out. We called the front desk and things were fixed quickly. The next day we moved to an ocean view room. It was much nicer and it turned out to be a free upgrade.
The infinity pool is very nice. This could be a very good resort if the company has the resources to get everything fixed.
3.4
Breakfast was not buffet. Evening restaurant closed at 1950 in stead of 2000 as foreseen
Room was not cleaned second day !!
3.4
The property needs better customer service. I booked for my daughter who is currently on her summer vacation. She was with her cousins, so we booked additional rooms because the resort refused them to walk around or even check out the place. Even if they walk to the side of the swimming pool, someone will follow them and bring a piece of paper to try to collect payments. The resort collected other fees upon checkout, saying it was for an upgrade. Please stay away from this resort. They're ripped off. The resort itself is terrible—tiny swimming pool and bugs all over.
3.4
We chose family suite, the couch soo dirty, there' a terrace but wont provide tables and chairs if u want room service..i've stayed here before no improvement sa room, locks and the breakfast food, what happened, no longer buffet?!!..ok lang ala carte but longganisa of jollibbee is much yummier than what they served...never ever will i come.back to that resort!!!
3.4
Pools felt unclean, the room felt like it hadn't been cleaned and in the sink in the bathroom there was rust. Bedsheets smelled old.
Overall it felt like this place might have been good 15 years ago but they havent maintained it.
Restaurant were really expensive for what you get and the food was quite dry.
Apprently you have to ask them to clean the room as well each day...
What was supposed to be a 3 night stay turned into a 2 night stay. This place is not worth the price, maybe if it cost around 20 eur/night but not 100 eur/night for sure.
3.4
Will definitely go back
3.4
May we request for rebooking of our schedule. When we arrived at the resort on December 20, 2021 at 11pm due to 3x delayed of air flight it is not operational. The resort has no prior notice or advise that they were not operating due to typhhon affected.
Hoping that Expedia could help us to rebook our schedule since it was not use and it is paid already.
3.4
May we request for rebooking of our schedule. When we arrived at the resort on December 20, 2021 at 11pm due to 3x delayed of air flight it is not operational. The resort has no prior notice or advise that they were not operating due to typhhon affected. Hoping that Expedia could help us to rebook our schedule since it was not use and it is paid already.
3.4
I am very satisfied with how friendly and courteous the staff members are but I am not happy with the room condition. The air conditioning was so bad. I did ask for electric fan but they do not have any and ended up not having a good night sleep. The bathroom drain are clogged too causing the water to flood the floor and bathtub. Food was great, simple yet tasty.
3.4
I am very satisfied with how friendly and courteous the staff members are but I am not happy with the room condition. The air conditioning was so bad. I did ask for electric fan but they do not have any and ended up not having a good night sleep. The bathroom drain are clogged too causing the water to flood the floor and bathtub. Food was great, simple yet tasty.
3.4
The beach front wasn't what I expected or how it looks on the pictures.
They charge a 50% corkage fee.
Difficult to get a taxi from the resort.
I wouldn't recommend.
3.4
The beach front wasnt what I expected or how it looks on the pictures.They charge a 50% corkage fee.Difficult to get a taxi from the resort.I wouldnt recommend.
3.4
The surroundings is very dirty and untidy. The bed linens and towels looks very old and dirty. Breakfast choices in the buffet must be improved including hygiene. Staff must be trained in terms of customer service and attention to details.
3.4
The surroundings is very dirty and untidy. The bed linens and towels looks very old and dirty. Breakfast choices in the buffet must be improved including hygiene. Staff must be trained in terms of customer service and attention to details.
3.4
First of all I have 2 room for three days, I was so disappointed for what I paid, my reservation was in each room one double , and one twin, which what I paid online, when I checked in was given me two twin, of course I did complain to receptionist, and she said no available room, to be given to me, this is a big mistake, every day I ask for towel hand towels coffee some creamers some towels are brown colors already means too old, that’s why I ask again sometimes, Room service are very poor, this all my experience on this hotel,
3.4
First of all I have 2 room for three days, I was so disappointed for what I paid, my reservation was in each room one double , and one twin, which what I paid online, when I checked in was given me two twin, of course I did complain to receptionist, and she said no available room, to be given to me, this is a big mistake, every day I ask for towel hand towels coffee some creamers some towels are brown colors already means too old, that’s why I ask again sometimes, Room service are very poor, this all my experience on this hotel,
3.4
BEWARE AND BE CAREFUL WITH THIS RESORT FOR CHARGING ITEMS YOU DID NOT CONSUME. I AM A DISGRUNTLED CUSTOMER. IT STARTED WITH WAITING FOR OVER 2 HOURS FOR OUR ROOM TO BE AVAILABLE.NEXT DAY WHEN CHECKING OUT THEY CHARGED US FOR A BOTTLED WATER WE NEVER TOOK AND WHEN WAITING FOR THEM TO SORT OUT, I DECIDED TO PAY IT AS WE STILL HAVE A LONG TRIP AHEAD OF US UNTIL THE WOMAN SAID WE BETTER JUST PAY FOR IT. THIS MADE ME MAD THAT I REFUSE TO PAY INSTEAD. A GOOD MAN AT RECEPTION, WHO SERVED US THE DAY BEFORE, ADVISED THE WOMAN AT RECEPTION TO DISREGARD THE CHARGE.THERE ARE A LOT OF GOOD ACCOMMODATIONS IN THE AFEA. STAY AWAY FROM THIS RESORT
3.4
BEWARE AND BE CAREFUL WITH THIS RESORT FOR CHARGING ITEMS YOU DID NOT CONSUME. I AM A DISGRUNTLED CUSTOMER. IT STARTED WITH WAITING FOR OVER 2 HOURS FOR OUR ROOM TO BE AVAILABLE.NEXT DAY WHEN CHECKING OUT THEY CHARGED US FOR A BOTTLED WATER WE NEVER TOOK AND WHEN WAITING FOR THEM TO SORT OUT, I DECIDED TO PAY IT AS WE STILL HAVE A LONG TRIP AHEAD OF US UNTIL THE WOMAN SAID WE BETTER JUST PAY FOR IT. THIS MADE ME MAD THAT I REFUSE TO PAY INSTEAD. A GOOD MAN AT RECEPTION, WHO SERVED US THE DAY BEFORE, ADVISED THE WOMAN AT RECEPTION TO DISREGARD THE CHARGE.THERE ARE A LOT OF GOOD ACCOMMODATIONS IN THE AFEA. STAY AWAY FROM THIS RESORT 😡😡😡
3.4
Hotel was not exactly what was represented in the pictures online. Rooms were dated, dusty, and had unprofessional looking ad-on lighting installed. The “beach” was terrible. The water was laden with seaweed and not swim able. The staff were friendly and accommodating. If not for them, the hotel would have been a bust.
3.4
Room we stayed in was dated however hotel in general was nice, staff also didn't apply happy hour when we used the bar and we had to ask them to do this
3.4
Room we stayed in was dated however hotel in general was nice, staff also didnt apply happy hour when we used the bar and we had to ask them to do this
3.4
Eating out side, not good parking, hard to find, small beach
3.4
Eating out side, not good parking, hard to find, small beach
3.4
Terrible service. Charge for everything. Far from anywhere. Very dirty room
3.4
It was good
3.4
It was good
3.4
Great location with beautiful beach and swimming pools. Very friendly staff.
Bathroom could be renovated...
3.4
They charge 900php for an airport transfer when a cab or any other transportation is half that price. 50% of your food order from outside the resort so you’re forced to eat their overpriced bad restaurant food (club sandwich hard meat, pizza with cardboard dough, fettuccine with 4 little shrimp, adobo fried rice with adobo on a teeny tiny sauce dish to mix to the fried rice, etc!). Breakfast was free for 2 so our son (our 3rd confirmed companion) was 600php with basically last night’s leftover meat dishes and powdered drinks! Not to mention the loud music and groups all over that they host activities for. Was not relaxing at all. The beach area had so much washed up trashed on the side during low tide, specially on the concrete walkway out to the ocean (yuck it stunk!). That concrete walkway is also not complete done and breaking apart towards the end with metal wires. The pool on their main photo is not accessible to just anyone but only to guest who booked that building behind it. The cabana cushions, pillows, and towels were dirty and dinghy. Oh and not to mention the snake at the walkway to our room! Only great thing about the place are the friendly staff.
Playing off as a 4 star resort with 4 star resort prices for a 2 star hotel!!!
3.4
They charge 900php for an airport transfer when a cab or any other transportation is half that price. 50% of your food order from outside the resort so you’re forced to eat their overpriced bad restaurant food (club sandwich hard meat, pizza with cardboard dough, fettuccine with 4 little shrimp, adobo fried rice with adobo on a teeny tiny sauce dish to mix to the fried rice, etc!). Breakfast was free for 2 so our son (our 3rd confirmed companion) was 600php with basically last night’s leftover meat dishes and powdered drinks! Not to mention the loud music and groups all over that they host activities for. Was not relaxing at all. The beach area had so much washed up trashed on the side during low tide, specially on the concrete walkway out to the ocean (yuck it stunk!). That concrete walkway is also not complete done and breaking apart towards the end with metal wires. The pool on their main photo is not accessible to just anyone but only to guest who booked that building behind it. The cabana cushions, pillows, and towels were dirty and dinghy. Oh and not to mention the snake at the walkway to our room! Only great thing about the place are the friendly staff.Playing off as a 4 star resort with 4 star resort prices for a 2 star hotel!!!
3.4
The beaches and restaurant were reasonably good. Staff were good. The rooms are clean but really tired and could do with a lick of paint. We stayed on 2 different occasions during our hilidays, first stayed in 2 double rooms, 2nd stayed in a family suite and could see a lot of paint coming off on furniture. For the price we paid per room, it was not up to standard. Then we requested if we could check out 3 hours later due to our late flight back, they could not accommodate us in the same room so they had to rebook us in a different smaller room and we had to pay full price for this. Very disappointing. Their security was very good and restaurant staff were excellent. the infinity pool highly recommended.
3.4
Staff by far the best on this place. they were very friendly and helpful.
Worse staff managers, I try to talk to them but they were always on break, facilities are not well maintained. beautiful paradise but they allow it to follow apart. (bathroom malfunctions, pictures on the web does not match what we experienced.
3.4
Staff by far the best on this place. they were very friendly and helpful.Worse staff managers, I try to talk to them but they were always on break, facilities are not well maintained. beautiful paradise but they allow it to follow apart. (bathroom malfunctions, pictures on the web does not match what we experienced.
3.4
Room 308 spa villa, is NOTHING like the pictures, maybe 10yrs ago, save your money go somewhere else
3.4
The facilities are quite good.
The restaurant food is quite poor especially the dinners.
At one stage five of the silver breakfast bowls were empty at the same time. the breakfast options are limited.
The restaurant/pool service is hit and miss. We were at one of the secondary pool and there was nobody serving. Security called them and we ordered a drink. I asked for a menu and the waiter took 20 minutes to deliver it. It was on the bar 10 meters away so I had already gotten it myself.
I ordered a spa room but the spa was unusable for 2 of the 6 days because there was a lot a leaf litter on the netting above the outside area and the rain washed in loads of brown water that covered the walls, floor and spa. Waste of money there.
The parasailing was good but the island hopping with BBQ lunch was not worth the price.
Lastly, we ordered a car for the day to go into Cebu City and the driver hit on my girlfriend asking her for her mobile number.
3.4
The facilities are quite good.The restaurant food is quite poor especially the dinners.At one stage five of the silver breakfast bowls were empty at the same time. the breakfast options are limited.The restaurant/pool service is hit and miss. We were at one of the secondary pool and there was nobody serving. Security called them and we ordered a drink. I asked for a menu and the waiter took 20 minutes to deliver it. It was on the bar 10 meters away so I had already gotten it myself.I ordered a spa room but the spa was unusable for 2 of the 6 days because there was a lot a leaf litter on the netting above the outside area and the rain washed in loads of brown water that covered the walls, floor and spa. Waste of money there.The parasailing was good but the island hopping with BBQ lunch was not worth the price.Lastly, we ordered a car for the day to go into Cebu City and the driver hit on my girlfriend asking her for her mobile number.
3.4
The resort is very nice but service is lacking. It's away from the hustle and bustle of the city which is nice but they don't seem to push or offer any activities unless you go ask. Very nice if you want to relax and just unwind but not if you want to party. Food was okay but seems to cater more toward Asian taste. Rooms have wall mounted A/C units which do the job but can be loud and never seem to turn off. The room also had a small step down into the bathroom which we did not notice till I walked in and took an awkward step. My wife tripped on it coming out of the bathroom. Not a big deal but a little heads up would have been nice. We had an awesome ocean view room but then they had a few outside events that set up right outside and were loud and it would have been nice to know that it was happening. Raffy in the dining area was the only one that was friendly and attentive. Everyone else you have to flag down to get them to come over. Massage in their spa was excellent but the building needed some attention to the courtyard leading to the rooms. I got bitten on the top of my feet and it seems like a very small bite till the next day when it starts to itch like crazy. Not sure where or what bit me but other than that no issues.
3.4
The resort is very nice but service is lacking. It's away from the hustle and bustle of the city which is nice but they don't seem to push or offer any activities unless you go ask. Very nice if you want to relax and just unwind but not if you want to party. Food was okay but seems to cater more toward Asian taste. Rooms have wall mounted A/C units which do the job but can be loud and never seem to turn off. The room also had a small step down into the bathroom which we did not notice till I walked in and took an awkward step. My wife tripped on it coming out of the bathroom. Not a big deal but a little heads up would have been nice. We had an awesome ocean view room but then they had a few outside events that set up right outside and were loud and it would have been nice to know that it was happening. Raffy in the dining area was the only one that was friendly and attentive. Everyone else you have to flag down to get them to come over. Massage in their spa was excellent but the building needed some attention to the courtyard leading to the rooms. I got bitten on the top of my feet and it seems like a very small bite till the next day when it starts to itch like crazy. Not sure where or what bit me but other than that no issues.
Perguntas frequentes
Quanto custa este estância em comparação com outros em Lapu-Lapu City?
O preço médio de um alojamento em Lapu-Lapu City é de 37 € por noite. Este alojamento está 29 € acima da média.
O estacionamento está incluído neste estância?
Sim, o estacionamento está listado como uma comodidade em Pacific Cebu Resort Mactan powered by Cocotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em estância?
Sim, está disponível uma piscina para utilização em Pacific Cebu Resort Mactan powered by Cocotel. Aproveite a água!
Pacific Cebu Resort Mactan powered by Cocotel permite animais de estimação?
Infelizmente, este estância não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Pacific Cebu Resort Mactan powered by Cocotel?
Encontrámos 8 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, internet/wi-fi, estacionamento e lavandaria.
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