I had two rooms booked for an overnight stay and the hotel was well located, clean and had good heating for the cold days in the Blue Mountains. It was well supplied with plates and cups and crockery and the bed was very comfortable. All just as expected in terms of facilities. However the service was under par. The reception was not attended when we arrived and when we knocked on the window of the residential quarters next to it a rather shabbily dressed man appeared. The key to one of the rooms was very difficult to use and we had to go to reception every time we needed to get in. However the bigger problem was that at the time of booking I elected to pay at the Hotel. But to my surprise I was not asked to pay on arrival nor on departure. I later learned that a charge had been made without my authority and to the incorrect card. This was a problem with Hotels.com providing one of the cards on my account but in this case the wrong one. This created logistical problems and SkyRider told me to go to the booking agent and the booking agent said they can't help and I need to deal with the hotel. Finally the next day I spoke to a very helpful and understanding lady at Sky Rider that fixed the problem in no time. However the angst and the waste of time undid all the good will of an otherwise pleasant stay.

Easy check in . Friendly. Clean ,good showers and amenities.

Overall good, cheap clean accommodation not far from town center. Older style motel, no frills but kept in best possible condition. Would recommend.

The motel was good for a one night stay. My only complaint was that there was a fair bit of mould in the room. Not obvious at first, but on the curtains, window frames and bathroom. The bedding and carpets were clean.

It was clean, convenient and ver accessible to all the tourist sites

property was clean and tidy. Bathroom needed updating

Booked last minute, very happy with room and rate. Clean, nicely furbished and nice and warm.

Great place to stay. Clean, friendly staff and great location

Good place to be

The electronics in the room are old the beds too small

Nice and clean,affordable. There was a fridge and a microwave which came handy.

Basic accommodation not many electrical outlets needs upgrades

Convenient accomodation for an overnight stay.

Great and practical location. Clean, confortable and great staff.

Value for money exploring Katoomba and the Blue Mountains

Clean, convenient and friendly

Affordable, great location

Swimmng pool. Think eating needs to be taken down from website as people like us looked for eating options but there weren't any

Close to town and tourist attractions. Great for our 4 day stay in the area. Neat room with outdoor setting a bonus.

The pros are that the room was very clean and that the location is convenient. The cons are that the room was quite noisy (traffic on the road which is close and an automotive repair shop is located directly in front of the motel), and the pool could have been cleaner.

This property offers the basics and gets the job done. Not ideal if you do not have a car. A great location for people doing bushwalks in the area.

False information given in website regarding breakfast room and room service. Breakfast was not available either in Breakfast room or room service so we gad to wait until we were on the road to find something to eat.

kind of dreary room because the curtain wouldn't slide open. not convenient if you don't have a car because it's a 15-20 minute walk down a busy road to town. very plain, not welcoming room. clean but strong smell of disinfectant.

Pleasant stay

Was ok & still better than other motels in the area. Feel standards/ maintenance is starting to slip lights above mirrors not working- bathroom fan was switched off & too high for me to reach to switch on. They are still trading under the goodwill/ facade of the old owners. Signage in rooms etc still has old owners names on. Feel this is dishonest. If you now own it - let people know.

Friendly staff. Clean. Good price. The walls are thin and don't block noise.

Accommodating staff for late arrival

The hotel’s website and Hotels.com descriptions are very misleading. The breakfast room is permanently closed. The pool was not in service the day we arrived. The hotel is older and not renovated, so even though they try to kelp in clean (and toilet, shower, and sheets were perfectly clean) there is the dust of years on all the ledges and the carpet is absolutely disgusting. It is inexpensive, at least, and does provide a mini fridge, toaster, hot water kettle, and plates/glasses.

The pool was not working and it was extremely hot while we were there. It’s a good value for the money.

Price reflects the real value. For me, bed and linen was not comfortable. If you’re sensitive to cheap bedsheets, I wouldn’t recommend this place.

Great customer service. Wss made to feel very welcome

There is something about motor inns where there’s a community of guests and not just a collection of guests. We stayed 3 nights in Katoomba and had the most wonderful time chatting with other guests by the pool and exchanging tips on what to see and do. It was perfect for us.