Location: the hotel is 10min walk from old city, which is where all the restaurants, bars and tourist offices are located. The road that run parallel to the old city road also has a good choice of rests etc. Service: staff are average, check in took 17mins due to one very slow receptionist, wasnt inexperience more just she couldnt be bothered to go at a normal pace. The staff lacked any authority for example some chinese kids were asked to leave the pool as its closing time. They were still there 20mins later. They literally only left cause the pool boy started dumping in the cleaning chemicals. Room: very comfortable and spacious. The pool view was nice with a beautiful balcony. Chairs not the most comfortable but at least they were there. Bed very comfy and soft. Breakfast: not a great selection in fact pretty poor, had to wait 10mins for more fruit to be put out and its only a choice of three types. Hotel is okay for a few days but there are better closer to town i feel.

Location: the hotel is 10min walk from old city, which is where all the restaurants, bars and tourist offices are located. The road that run parallel to the old city road also has a good choice of rests etc.Service: staff are average, check in took 17mins due to one very slow receptionist, wasnt inexperience more just she couldnt be bothered to go at a normal pace. The staff lacked any authority for example some chinese kids were asked to leave the pool as its closing time. They were still there 20mins later. They literally only left cause the pool boy started dumping in the cleaning chemicals.Room: very comfortable and spacious. The pool view was nice with a beautiful balcony. Chairs not the most comfortable but at least they were there. Bed very comfy and soft.Breakfast: not a great selection in fact pretty poor, had to wait 10mins for more fruit to be put out and its only a choice of three types.Hotel is okay for a few days but there are better closer to town i feel.

Disappointed with no airport pick up as requested (evening arrival). No apology......welcome - drink or smile. Shown to our hot box 37° room. Big gap in door for mozzies to get in. Hotel staff put a piece of the curtain in gap and said would fix next day. Air conditioner did not work efficiently finally cooling the room to 25°at 5am. No top sheet or quilt cover to use as a light cover only existing quilt which had no cover at all. Ended up sleeping on top of mattress with bottom sheet as cover. Not a good start Next day we were offered another room with air con that worked.I was grateful for that. Staff need to be more attentive to the paying customer. A smile goes a long way even if there are language barriers. Breakfast was reasonable. No other meals available at this restaurant so be prepared to walk or take a tuk tuk into town. Wifi was poor. Pool was nice (reason for booking) even after reading negative comments. Sadly my experiece indicates to me that previous negative comments had been largely been ignored.

Very nice hotel with large rooms and pool. But pool water is not clear. Staying 6 nights. Booked flight back they have a Lao Airlines office. Some staff friendly some not at all. Overall a very nice place to stay.

The hotel did the job but was nothing outstanding.

Nice sized room with wooden floor.Firm bed,typical of Laos.Bathroom with large bath.Walking distance to the historic centre. Airport transfers. When leaving,can checkin at the hotel,get boarding passes and luggage tagged so dont have to be at the airport as early.Also luggage is dealt with for you when arrive at the airport-you go straight to security. Nice pool-good to cool off on. Tea/coffee making facility in room. Breakfast ok buffet-if hotel is quiet,then have a la carte instead which is better because freshly cooked. Helpful staff.

Had a nice trip and saw all the sights but as most tourists do, we got taken advantage off from the taxi, tour companies and shopping markets on pricing !!

The hotel is 10min walk to the night market. The town is quite small so location isn't a big problem. It lies in a cozy lane. I like all the solid wood made furniture there. The atmosphere in the hotel makes people relax. Highly recommed if you don't mind if it's not too close to Mekong

The hotel is 10min walk to the night market. The town is quite small so location isnt a big problem. It lies in a cozy lane.I like all the solid wood made furniture there. The atmosphere in the hotel makes people relax. Highly recommed if you dont mind if its not too close to Mekong