!!!!!STAY AWAY!!!!! I never write reviews about my hotel stays, but this was by far the WORST EXPERIENCE I HAVE HAD AT A MOTEL. First off, rooms are not as advertised. I booked a room for 6 adults. I was given a dirty room with hair, blood stains and bugs on the sheets. The floors were not vacuumed with trash on the floor, and old broken furniture. This is far from an inn, it’s an old Super 8 Motel where all they did was change the name. We paid close to $400 for the night to sleep in filth :( I immediately advised the front desk personnel about the horrendous room situation, she changed us to another room that was equally dirty. We asked her if we could get a refund and we would gladly go elsewhere and she said that she couldn’t authorize it that I had to contact Expedia. I did contact Expedia about the situation and they tried calling management, but they didn’t answer. Expedia left them an email, and they denied the refund!! 😡 Also beware their bunk beds in the Deluxe Room to sleep 6 are not suitable for adults to sleep on. They are meant for small kids. The metal frame was wobbly and the top bunk looked like it was about to fall. When we told the front lady about the issue she was already upset and rude and told us the best she can do was to offer us the dirty room we initially had been given and that we should be grateful that she is not charging us extra. DON’T WASTE YOUR MONEY AND STAY ANYWHERE ELSE BUT HERE!!

Was all bad, a nasty place. If Who is just wanted to leave but had no choice just nasty

Good location close to many things to do around South Lake Tahoe. Room was very dirty like it wasn't cleaned from prior guest. Toothpaste on cabinet, tub had hair and sand like it had not been cleaned floors not cleaned.

i like how walkable it is to the lake. the place is not at all too bad. there are flies in the bathroom and it looked like someone may have used the bathroom before we checked in. there is an open little bottle of shampoo or body gel and a bar soap in the shower area. the towels are not white at all and old. it is a convenient place to stay for an overnight not for a long stay. there are people partying in another unit and people come in and out and it was so loud. definitely not a place to relax. it’s also not a 24 hour front desk. check in was okay.

Disappointing.

This place is small, dirty and the front office lady was not friendly.

Dirty not well maintained. We stayed 2 nights no room service. However front desk was nice, upon arrival. Overall would not recommend to pricy for what we got.

We arrived to check-in and the front desk stated to give her five mins to check if the room was ready. Thirty minutes go by, the room was not ready so my wife went upstairs to where our room was to be and talked with the front desk. My wife stated she had to tell her to change the sheets because the new ones they were putting on were dirty. So they did. We waited and waited until we decided to go to the front desk area again. Not only was she helping other customers, she failed to communicate for us to return so she can check us in formally. We were already past 45 mins of our allotted check in time and we had cranky kids. Not only that, it took time away from us being able to enjoy our family getaway. The room was dirty. It smelled funny and we paid $400 for one night with a $75 deposit. NEVER AGAIN!!!! Everything needs updating. The bathrooms. The microwave. The coffee maker. The hotel is deflected!

Our hotel was dirty, hair on the floor. The floor was not swept or mopped. Our shower had half used. Mini shampoo and conditioner bottles. The beds pillows had no covers on them. The bed sheets had visible stains. The worst part was that, 1 of the 2 rooms didn’t have the ac working and the second room didn’t have the kitchen like how it was advertised. Awful place to stay. Will not be returning. They also had a pet fee that was not advertised on the Expedia app.

Hotel located near emerald bay.. food options nearby.. clean and spacious.. service need to improve as few lights were not functioning properly inside the room

Okay

Staff is great ,very understanding , very accommodating

Location was excellent and room had all the amenities needed for comfortable stay. Staff was nice and accommodating.

Fantastic location , you can just walk to casino's and restaurants and many other places.

Was a quiet place. Did not have enough towels but didn't ask. Hopefully recommend this place to anybody to stay when traveling in South lake. Charles

This property is very old and in dire need of renovation. In addition, it is not clean.

Location was just perfect for us, we just walked to many places. The staff were also knowledgeable and friendly.

Great value with friendly front desk staff

It is very clean, and the rooms are spacious. Beds were very comfortable, and the staff was excellent

Excellent hotel, perfect location .The rooms have everything you need .The staff are so friendly and helpful.

Staff was nice and friendly. Rooms were cleaned and location was great.

Nice staff, great location and cleaned rooms

Friendly accommodating staff, willing to help with a smile. Rooms were decent size and clean, location was great as well.

My family and I love the location of this place!

great value

great location

Old and not very clean

great value

No outlets, holes that were patched with no paint, mold and water damage all over the room

value for money

value for money

great location