Cleanliness in bathroom really need to improve

Staff members are friendly and helpful. There is a bar on the property which occasionally gives out free pisco sour. The room is not spacious, and there aren't a lot of amenities, but it is what you'd expect from a hostel. The location is good, being close to a Metro station and several dining options. Overall the experience is pleasant.

Nice place, cute decor. The first time we stayed, we had a room to the side of the building courtyard and it was very quiet. This time, we had a room directly over the courtyard and the music from the bar was very loud.

Cute hostel, very nice staff

A friend and I stayed at Hostal Providencia for 4 nights as part of a trip around south America and I can thoroughly recommend it. It is a lively hostel around 15mins walk from some of the key tourist spots in Santiago through perfectly safe areas. There is a very good free buffet breakfast and usually something going on in the bar area in the evenings, though we were taking drinks out to the quieter garden/yard area. You're not allowed to bring your own drinks in, but the prices in the bar are very reasonable (6000 Pesos for a bottle of wine, I think). The reception staff are very helpful and can book taxis (agreed rates for things like airport transfers), suggest places to visit and during the day a rep is available to book tours, excursions etc. with a number of tour operators. My friend and I shared a private twin room with a shared bathroom at the end of the hall. The bedroom was fine, plenty of space and quiet at night (I'm not sure how noise didn't travel up from the bar, but it didn't) and there was always at least one bathroom free when we needed them. If/when I ever come back to Santiago I would happily stay here again.

A friend and I stayed at Hostal Providencia for 4 nights as part of a trip around south America and I can thoroughly recommend it. It is a lively hostel around 15mins walk from some of the key tourist spots in Santiago through perfectly safe areas. There is a very good free buffet breakfast and usually something going on in the bar area in the evenings, though we were taking drinks out to the quieter garden/yard area. Youre not allowed to bring your own drinks in, but the prices in the bar are very reasonable (6000 Pesos for a bottle of wine, I think). The reception staff are very helpful and can book taxis (agreed rates for things like airport transfers), suggest places to visit and during the day a rep is available to book tours, excursions etc. with a number of tour operators.My friend and I shared a private twin room with a shared bathroom at the end of the hall. The bedroom was fine, plenty of space and quiet at night (Im not sure how noise didnt travel up from the bar, but it didnt) and there was always at least one bathroom free when we needed them.If/when I ever come back to Santiago I would happily stay here again.

My room was very comfortable and there are lots of common areas. I also liked the meals they organised, they were tasty and well priced.

Nice friendly place. But noisy if room faces the front.

location is good being a short walk from a metro station and the main nightlife area, in fact the main areas of santiago can be reached by foot from here. the hostel staff were great, there was always a clean bathroom free, the room was spacious enough. entrance/exit from the hostel seemed secure. there is a nice chillout area to have drinks in during the evening.they also provide tours, the one I did was reasonably priced and in a small group so felt like good value for money.

This place is one of the best. They manage the hostel in a customer-center way. Staff are friendly and helpful. They even have a staff to organize local tours. Breakfast is wonderful, with lots of different fruits to choose. Kitchen is well equiped for self catering. Dorm rooms are spacious and ventilation is enough even when the room is full. Every bed is equipped with socket and light which is good for charging gadgets.

A good location near to the metro and attractions, the breakfast was good and rooms clean. If a hostel is what you are looking for then this is fine. We stayed in a private room so cannot comment on shared accommodation conditions.

I stayed at Hostal Providencia after examining MANY different options in just a few weeks ago. I checked in late, and after emailing the hostal a few times to tell them about this, I found using their "whats app" the best option. The check in was easy, and the place was actually rather quiet during this time (1 am...always a curiosity when staying at a hostal). The place is gigantic, which is super helpful when trying to organize those who want to sleep from those who do not. I stayed in a private room which was lovely, with a bathroom across. My only challenge was that there was a part of the floor missing outside my room. The staff did put a rug over it later on to accommodate those who might trip. Breakfast had cereal, some fruit, coffee, juice, and bread. The location was prime, and it really couldn't be beat. I was about 5 minutes from a subway, and central for all my walking excursions. All in all I was actually quite pleased for my first "hostal" experience. Totally worth it.

Super fun place, very clean, great breakfast, good deal for dinners.

Great location

Good value, good location, nice breakfast

Excellent localization. Great open air hall to meet people and have a talking. Goid breakfast and nice crew.

Really good hostel with a range of services - tour desk, nightly activities, in house bar.... Great breakfast, comfortable beds and very helpful staff!

Big hostal with nice vibe, very helpful bilingual staff and nice spot to meet other international and Chilean travellers and close to public transport.

The rooms and bathrooms were clean and comfortable

Great location. By a metro stop and a walking distance from a bunch of bars and parks. Super friendly staff. Lots of fun and reasonably priced stuff happening through the Hostal every night! Also, at night it's quiet so it's also a nice place to actually get some sleep.

Great location. By a metro stop and a walking distance from a bunch of bars and parks. Super friendly staff. Lots of fun and reasonably priced stuff happening through the Hostal every night! Also, at night its quiet so its also a nice place to actually get some sleep.

It was a good experience but very loud near the room for this reason would not stay again.

Hostal Providencia is a centrally located (near Baquedano Metro) hostal with friendly service and a continual wave of international newcomers ready to make friends with nightly sing-a-longs (in Spanish, of course), and cook your own facilities with the basics provided at breakfast. The rooms are spacious enough, and the cleaning service sufficient. Safe, clean and congenial digs for a great price, with several kinds of room available. When repairs need to happen, they are turned around in 24-48 hours. I returned for a couple different stays, and each time had no complaints and all needs met. Not fancy, but the price makes long term travel easy!