Hotel was very clean and the staff and customer service was excellent. I would definitely stay there again.

Wouldn’t recommend

Looks clean and safe

Loved the location. One subway stop from manhattan. Easy to get to WTC. The cheese shop nearby is amazing. The food at the store next door was exceptional. Good nail salon down the street.

It was a great visit. You could hear the sounds of pipes running when nothing was running but for a night stay wasnt an issue. The room was great and the staff was amazing.

Place is good and accessible. The double room i booked was okay but the floor was not as clean and the room is a bit old with aging bed sheet.

Friendly staff, convenient location, clean room

Very nice hotel, stayed for a second time. Elevator was broken, everything else was fine. Clean room. Very nice staff at front desk.

Hotel is fine, nothing special, but housekeeping is every other day, so on our weekend trip, that corresponds to no housekeeping, no clean towels, full trash cans... Last time for me.

Close to subway stop

This place is a joke! It feels like a different planet, broken down elevators and people getting stuck in them. Having to wait almost an hour just to get up to your room or down to the lobby due to one elevator working for the entire place including staff. Check your bill because they over charge you and good luck trying to get a hold of someone to get that money back I’m still trying to get a hold of any staff member to correct the charge. Rooms are outdated and filthy, I asked to be moved from the first room that I was given because there was blood on the headboard, food crumbs on the desk and chair. Linens and pillows smell like sweat and extremely disgusting. The sheets are pasty cream color and there is an odor to the room. Dust balls on the wall, I was incredibly congested due to the amount of dust on the wall. The vent is visibly dirty with black and gray dust on them. So we’re just breathing all that in. Run for the hills from that place. The Marriott next door is a bliss!

We needed to wait for half hour for checking in due to their inspection room.

I got the room with no sofa bed while I paid for 1 queen bed with sofa bed and it was so difficult to sleep for a night. Very disappointed 😢

Clean, quiet, remodeling in lobby was not noted and no email sent ahead about inconveniences. Otherwise nice and staff were quick and accommodating.

The stay was good. The staff was wonderful. And very friendly

Good location for our needs.

The hotel was nice but the rooms are not as sound proof being in the area located. Pillows were flat and uncomfortable. Room was clean and beds were larger than a double bed of other hotels in the area.

Good location

We usually go to this hotel for bussiness. This time an elevador malfunction and one of our students got stock for some time at the elevator and had a pánic attack. This is not the first time they have problems with the elevador. Tgey should replace them.

The stay was awesome and I enjoyed my top floor room on 10. I would most definitely stay here again. Clean and just right for me.

Great room with comfy bed and pillows, microwave and fridge. Great snack bar, real bar and restaurant. Awesome staff!!

The room layout.

The stay was good however we weren't able to get to the rooftop in the evening

Solid Hilton property in a convenient location. Despite being near high traffic areas, I didn’t hear it in my room. Only downside was that the shower didn’t have good pressure and was lukewarm.

Great experience

We had a terrible experience at rhe front desk when checking in. The gentleman in the front desk was trying to give us a one bed + 1 sofa bed room when i had book a king bed room. This was not going to work since we were 2 tall adults and neither was going to be comfortable in a sofa bed. After a few minutes of attitude at the front desk, we were finally given the correct room. Other than this experience, everything was great in this 2 night stay.

Great place they only clean your room every two days according to staff. Other than that convenient place with a bar and fairly good food and a 24 grocery store/deli to the righ.

The personel at the desk were very helpful!

Very clean Staff was friendly

Will be back

It was nice but I expected more. No parking. Bad view. The room had a huge hallway and small room.

The place was cute and simple. Not many shops around but also didn’t check out queens as much. Definitely easy access to Manhattan