Its needs better costumer services and politically off cancelation

Pirates Cove was better than anticipated! We will be going back soon!

Clean room, conveniently located. Enjoyed our stay.

Completely awful!!!! 1. Faulty door lock. According to staff “we’ve been having a problem with this room”. Our card key did not work. Several times a day we had to go to the front office and ask them to manually open our door. Many times no one was at the desk and we had to wait on them. We were promised maintenance would repair the lock and never happened. One staff member actually suggested we just prop our door open. All the staff was aware of our dissatisfaction with this issue and it wasn’t until the evening before our check out that we were offered another room. Our stay was for 4 nights. 2. Housekeeping. Hotel description states daily housekeeping. We asked about housekeeping and specifically requested it during our stay at check in. They never came. We again asked for housekeeping and were promised they would service our room. Didn’t happen. We had to go to the office daily to ask for towels. We had to take out our own trash. 3. Parking. Several times we had to park across the street due to lack of spaces. There is a restaurant close by and their customers park in the parking spots that are designated for hotel guests. Not sure why they bothered taking the make/model and license plate of the car at check in if parking was not enforced. 4. Overcrowded pool. Witnessed several families not staying at the hotel pay the staff money to use the pool. 5. Apathetic Management. At checkout we discussed our concerns with the management No apology.

Worst hotel I’ve ever stayed at

Everyone hospitable at late check-in. Inform you 10% given next door at Lazy Pirate Grill. Pets allowed, in downstairs rooms and has fenced pet area. Sitting areas with benches and the tall cigarette disposals, larger trashcans. Upstairs appeared to have nooks with patio table/chairs. All face parking lot and pool and live music next door. Hotels.com: This is not a 3-star, it is 2-star hotel, and also shows sheets not available (they are). My friend recovering from stroke and with some blindness felt very capable being here.

Property was close to the beach and boardwalk. Staff was pleasant and helpful. Only issue was having to request towels each day, do to the humidity towels were not drying.

Clean and nice facility

Liked everthing except no room service first night

This place was absolutely filthy! I will never stay there again! There was constant noise all night long. We were on the bottom floor with a group of children above us that ran in and out and yelling until 3AM and after! There was fighting, vulgar language and at one point law enforcement was called. To say the least It was a disaster!!

From the outside, the property is very cute. When I opened the room I was greeted by a musty smell. The rooms are very dated and could use an upgrade. The bed was comfortable. The bathtub had a hole in the side of the wall and the toilet lid was hanging on by one side. I was asked to pay more when I checked in, but luckily I pulled up my hotels.com account and they honored it. They offer 10% off food at the Lazy Pirate that is located beside them. It is a walk to the beach or to center city, but you definitely don’t want to pay $6-7/hour or $25-35 for the day everyday. It is pet friendly, but not really a great place to walk your dog. If I had nowhere else to stay, I would stay again, but it’s not my top choice.

Poorly kept property…very dated and dirty.

Right beside a restaurant , but i noticed the bathroom door didnt close and there was a vape pen mouthpiece left on the floor.

Noıceeeeee

Older motel. Very affordable and convenient to the beach.

I loved the location, but first room had a massive stain on sheets, looked like soaked through from comforter. 2nd room was cleaner, but Dead Dried Up Frog in the corner of bathroom, must've been there weeks.

Very dated property. No one available to help most of time. And crazy loud music next door at bar shakes walls in rooms. Would not recommend:

I did see a small bug upon my entry to the room but fortunately no other bugs appeared.

Very friendly!

I like the location, however at night it was loud due to the bar next door playing live music. The parking needs some more spots, but that is normal for a beach town. My room did not have a clothes hanger rack or closet, so I had to hang my clothes on the back of the chair. No clothes bar in the room at all. Overall, it served my purpose so I will probably be back again.

The location was fantastic regards to walking distance for everything. The parking was a nightmare probably due to the restaurant next door. It was also very noisy at night which is fine if you’re enjoying the nightlife. But with littles with you, not very family friendly. The staff was very accommodating and wonderful.

Spacious room

Great location. Right in the middle of Carolina Beach.

Absolutely horrific. I have never seen a room so dirty. Stains on the sheets dirt on the floor and on the wallls. Looked like nobody had wiped the walls since it was built. Very unsafe area. Had to get a different hotel.

Thank you

Ok for the price. Nothing stands out. Floors were kinda dirty.

Can’t beat the stay for the price

Started out with a phone call asking us to check in early, 2pm. Got there and no one was there. Had to call and meet someone at 3pm. They denied ever having conversations with me. Then we found 2 roaches. When I made the reservation I specifically asked if the restaurant was open during our stay. They told me Mon and Tues they were closed... Guess what they were closed till Thursday. To say the least due to our jobs we don't get a lot of time off so we were a little disappointed but we made the most of it by driving into Wilmington and did the river walk and strolled shops. We also visited Michael's Seafood which I highly recommend. We also visited the aquarium which was nice as well.

The room was fine without any issues. The location is convient to live music, restaurants, shops, and public beach parking.

Overall, great price for location. A bit noisy as had no idea there was a bar beside the property. Shared parking lot.

meh

Good for a cheap motel. No drapes so it gets pretty bright in the a.m.