I had a nice stay at the Chestnut Hill Hotel My room was nicely done. The coffee/espresso machine was very nice. The staff were super friendly.

Very comfortable, quiet room. The hotel feels luxurious and intimate. Some of the decor is strange, but it gave us something to talk about! Our room has a strong odor, as if mildew was covered up with air freshener. Complimentary breakfast is convenient, with a good array of food. The choice of music for the dining room was odd—smooth jazz versions of 1950s pop songs played from radio complete with ads—classical music would be more appropriate to the elegant setting. We appreciate having real dishes both for breakfast and in our room—much nicer than disposable!

First visit to the area. Hotel and surrounding area landscaping is fabulous. Hotel staff professional. Good breakfast included.

Lovely staff

The room was very nice although the furniture was a bit old and we had some difficulty with the shower. Staff was very friendly and helpful, breakfast included, parking free and convenient. Nice to have multiple restaurants on site, although i really miss the live music they used to have.

Wonderful hotel, comfortable, well kept in the heart of Chestnut Hill. Really enjoyed our stay. BUT- Lousy breakfast. Hard boiled eggs and cereal. For the price they charge, I would like a descent breakfast. I have had better breakfasts at hotels that were 1/2 the price.

Fun old school hotel in nice neighborhood

Satisfactory. Moderate breakfast

Simply beautiful. A hidden gem.

Lovely boutique hotel. Attractive decor throughout breakfast area. Friendly staff.

Charming hotel and wonderful staff in beautiful neighborhood. Room quality did not quite measure up.

the hotel was located on Main St in the middle of Chestnut Hill; a very beautiful and affluent area of Philadelphia. our room consisted of a large bedroom, bath and sitting room. it, as well as the rest of the hotel, was tastefully furnished and well maintained but all really needed a facelift. the staff was very friendly, parking right out back, great little brewery next door.

When we went to shower the morning we were checking out (after a one night stay), our shower didn't work. When we told the front desk this when we were checking out, they didn't offer any discount or comping of the room due to the shower situation. They hinted that we might not have understood how to work the shower and then asked us if we wanted another room just to shower before we left. It's such a lovely hotel in other ways (location, room, historic charm) that I was surprised by the customer service on this and our check in encounter with staff. Customer service did not match up to the quality/price of the hotel. Also - be aware - yes, technically, they have parking. But they share the parking lot with a restaurant/brewery and when we checked in on a Friday afternoon/early evening, there was no parking to speak of. When we asked about it, she said: Yes, there's not usually any parking during business hours on Friday and Saturday - which didn't help us as our stay was Friday/Saturday.

Beautiful updated historic hotel. Lots to do in walking distance. I thoroughly enjoyed my stay. Wish it was longer.

Great area lovely character hotel

Staff was super the rooms were beautiful. Bed and pillows were comfy.

I really loved most tbings about this hotel. Cozy atmosphere and fantastic location!!!! The reason for the 4/5 in some areas include because the rooms are incredibly small. The woman at the desk gave me and my boyfriend the smaller room and my solo traveling sister the larger room? That was so odd? Also the complimentary breakfast was certainly doable but when we sat down in the dining room, most of the tables were dirty/used with empty yogurt cups etc and we sat with no silverware for at least 10 minutes while an employee sat at one of the tables sleeping. Kind of a turn off. We should have just gone out. I would stay here again for the awesome location walkable to up and down Germantown Ave.

Great neighborhood!

Easy free parking in lot behind the hotel, surrounded by a lovely walkable shopping area with lots of restaurants and retail. Our room was large with soundproof windows, a frig and a safe. The included breakfast provided lots of options, similar to other hotel breakfast offerings. Only minus one star from staff as a couple of employees seemed to be distracted, possibly bored since there was not a full house.

Best game in town

Charming place in the middle of town. Very quaint and eclectic.

Great little hotel with attention to details!

Very nice and lovely

All good

This place is truly a great place. Very clean... Staff is amazing.. (I forgot my fan and CAN NOT sleep without one, my new friend, Denise, helped me out and got one for me, THANK YOU, Denise...) The main street is so cute, & convenient for ANYthing. I'll stay here any time I'm in the area!

My wife picked the Chestnut Hill Hotel for an overnight stay while we attended a concert nearby. The hotel is very cozy, clean and comfortable, and the staff were friendly and helpful. We loved the stores and places to eat that surrounded the hotel. While parking was a challenge until later that night, everything was perfect. We will be coming back to the hotel to spend a quiet weekend and enjoy the town.

Enjoy staying at the hotel. Friendly staff

Chestnut hill hotel always a winner!

Historic area - was very nice

Not worth the price. Stay at a upscale chain instead, much better. Broken toilet, tiny room.

Room 401 nicely appointed however, it took 2-3 minutes for hot water to the sink. Tub did not drain well, and the heat kicked in loudly for about five seconds then quieted fien after that. Good dining options and staff was good. Breakfast included was continental, pretty modest selections.

Alarm clocks/ phone chargers need to be updated.can only charge a very old iPhone or ipod