No security and not profesional no body and reception

Great location near beach, quiet and close to town. Great pool. Friendly staff. Tiny bugs on kitchen counter every day. Asked for room to be cleaned every 2 days but didn't happen so on third day asked again and all they did was empty the garbage and make the bed. So no fresh towels and no cleaning. Kitchen is poorly equipped - no dish cloth or dish towel or dish soap, had to ask for a coffee maker, no matches for gas stove, no table knives, no toaster. Secure parking but limited space and tight. WIFI is weak and only available near office.

Great location near beach, quiet and close to town. Great pool. Friendly staff. Tiny bugs on kitchen counter every day. Asked for room to be cleaned every 2 days but didnt happen so on third day asked again and all they did was empty the garbage and make the bed. So no fresh towels and no cleaning. Kitchen is poorly equipped - no dish cloth or dish towel or dish soap, had to ask for a coffee maker, no matches for gas stove, no table knives, no toaster. Secure parking but limited space and tight. WIFI is weak and only available near office.

Room was clean, but very plain. Should be noted that electricity for AC operates between 8pm and 8am, not really a issue because beach is 3 min walk away. facilities such as pots and pans are limited but ok for very simple meals. No water stoppers for dish or wash sink. Hot water to shower only but plentiful. No face cloths which is typical in all Mexican economical hotels. Lovely beach and many day restaurants within a 3 min walk. Some no-seeums in early morning and evening [bring repellant] typical in all tropical beach areas. TV is sketchy, Wifi good close to front of building. No cell service at hotel but excellent at beach, probably due to mountain at back of motel. Overall very adequate for short stays but far from luxury accommodations [if that is what you are expecting]. Taxi service easily available. Los Ayalas is a very sleepy little village but close La Poineeta which is larger. Room was small and AC is loud so bring ear plugs if you have sleeping issues.

The only good thing about our visit was Roberto. He did his best to make our stay better. We booked what the owner confirmed was a wheelchair accessible room, however the bathroom is anything but accessible. It is impossible to get a wheelchair into the bathroom and both rooms shown to us at check in had identical bathroom design. We had to leave after one miserable night and no refunds whatsoever were given. It is a small hotel and VERY loud music started from an upper floor at 4:15 am. It came from the owners room, however the owner denied this and said it came from the room next door. Even is this was true, one would expect the owner to shut down the music at that early hour. Unbelievable! In addition, our kitchenette had no knives, no matches to start the stove burner, no coffee maker. These items were provided on request. The air conditioning was supposed to be available after 8 pm. It was not. We were told in the morning that 'someone' must have forgotten to turn it on. The walls in the room are literally coated with dust. The beds were comfortable however the music woke us up. This could be a better place if it was appropriately managed. Overall, if you choose to stay here, it's inexpensive and you certainly get what you pay for. I have stayed in far cleaner and better managed places in the area for a similar price.

The only good thing about our visit was Roberto. He did his best to make our stay better. We booked what the owner confirmed was a wheelchair accessible room, however the bathroom is anything but accessible. It is impossible to get a wheelchair into the bathroom and both rooms shown to us at check in had identical bathroom design. We had to leave after one miserable night and no refunds whatsoever were given. It is a small hotel and VERY loud music started from an upper floor at 4:15 am. It came from the owners room, however the owner denied this and said it came from the room next door. Even is this was true, one would expect the owner to shut down the music at that early hour. Unbelievable! In addition, our kitchenette had no knives, no matches to start the stove burner, no coffee maker. These items were provided on request. The air conditioning was supposed to be available after 8 pm. It was not. We were told in the morning that someone must have forgotten to turn it on. The walls in the room are literally coated with dust. The beds were comfortable however the music woke us up. This could be a better place if it was appropriately managed. Overall, if you choose to stay here, its inexpensive and you certainly get what you pay for. I have stayed in far cleaner and better managed places in the area for a similar price.

Arrived 7pm at hotel - reception not open - had to wait for more than 24 hrs before receiving water, coffee maker, toaster - service poor at beginning but improved after a few days.

I made a reservation 2 months ago for a bungalow for 5 people.Upon arrival there was nobody in the reception except a 5 yr. old boy running around and talking to us!!!When the male staff came he said he knew nothing about a reservation for a bungalow and that the person in charge was not around at the moment....They ended up giving us 2 rooms w/a reduced price but not what I had reserved originally...Very poor service w/no further explanation re.the reason for not getting the room I chose!They will not see me again!!!

You get what you pay for. Located near an estuary, or wetland. Many biting insects at dusk and after dark. Internet reception poor in the area none in the rooms, intermittent outside next to the office. Rooms need a deep cleaning, dust in many corners. The room is small kitchen was ok, fridge worked fine.

Reception closed. No water jug in room.Not a good welcome after day travelling.

Reception closed. No water jug in room. Not a good welcome after day travelling.

This hotel should not be allowed on Expedia. Our sheets were dirty, our pillows had mold in them. The balcony looks into a derelict lot full of garbage. They keep five roosters that squawk day and night. We left after one night!

Extremely clean, very friendly and helpful management & staff.Quite end of town, and close to all amenities.Great value, 2 weeks this year, next year 6 weeks.Wendy & Frank

This hotel should not be allowed on Expedia. Our sheets were dirty, our pillows had mold in them. The balcony looks into a derelict lot full of garbage. They keep five roosters that squawk day and night. We left after one night!

Extremely clean, very friendly and helpful management & staff. Quite end of town, and close to all amenities. Great value, 2 weeks this year, next year 6 weeks. Wendy & Frank

We stayed for three weeks and had a great time. We were visiting family in Los Ayala who stay there every year for a few months. Fantastic beach!

The hotel staff are true genuine people. Spent two weeks here, felt very safe. The back of the hotel faces wooded area with wildlife. Great morning entertainment. The beach is literally a walk down the driveway and across the street. The hotel is in town but out of town, about a two minute walk. People are friendly and speak some English. Great location.

Traveling alone I felt very safe. The staff are friendly and helpful. The beach is less than a minute away, down the driveway and across the street. Town is about a 2 minute walk. People are friendly and speak some English. Safe to walk streets in the dark.

This was a nice, basic little hotel. The proprietor/staff were very kind and accommodating, the pool was lovely, and it was well located in a quiet "jungle" location just across from the beach. We only stayed for one night, but the kitchenettes would have made it nice for a longer beach vacation. It is not at all fancy and the mattresses are typical for a basic Mexican hotel, but it was a comfortable space and met our needs perfectly. It is a few minutes walk into town and right across from a beach area with waterfront restaurants, etc. We would return. The only thing some people might want to be aware of is that the air conditioning is only available from 8pm-8am. We arrived late afternoon and were a little surprised by this, but it was quite comfortable with the windows open and the ceiling fan.

This was a nice, basic little hotel. The proprietor/staff were very kind and accommodating, the pool was lovely, and it was well located in a quiet jungle location just across from the beach. We only stayed for one night, but the kitchenettes would have made it nice for a longer beach vacation. It is not at all fancy and the mattresses are typical for a basic Mexican hotel, but it was a comfortable space and met our needs perfectly. It is a few minutes walk into town and right across from a beach area with waterfront restaurants, etc. We would return. The only thing some people might want to be aware of is that the air conditioning is only available from 8pm-8am. We arrived late afternoon and were a little surprised by this, but it was quite comfortable with the windows open and the ceiling fan.

did not stay as it was filthy, mold on shower curtains and bed pillows... I had emailed you previously to stop payment and was told to call our credit card company. We have tried to contact visa but unable to with 2 separate cell phones. Charges have appeared on my card which we will fight.

The hotel backs onto the jungle, lots of birds in the morning. Nice quaint bungalow with the basic needs of a small mexican town atmosphere. Really enjoyed our stay. Staff very friendly.

When we arrived the room we were shown was not what we thought we had booked. Daniel offerednto upgrade us for 300 pesos, that made the rate almost double. We negotiated a 200 peso increase and moved to another room on the majn floor overlooking an emptynyard with decaying buildings on the north side. When we closed the curtains thar night they were filthyb withba safett pin holding a hole shut. The fridge ran but did not refriderate. We spoke to the managers sun, Daniel the next morning and explajns all the defects. Sjnce we had paid the full 3 nights as well as the extra 600 pesos we acepeted the offer of any rooom we wanted. Another couple had paid for 3 nights, was offered the upgrade of 300 pesos but chose to leave after 2 days. A young couple were told that the dollars they had paid to paypal had not been received and told they must pay the full amount owing. This facility should not be listed in hotels.com.!!!