Great stay and very good services

Everything was awesome

The staff were super friendly and smiley all the time ! Particular mention to Facial who was very attentive and going out of his way to make our stay memorable. Also the young guy around the pool was excellent but i cant remember his name !

Good service. Nice team. The quality of food not as good as before..

Fantastic location and great staff. Pool a bit small

The best place you can stay with family and kids . I will be back next time again . I will recommend fortement this place .

Very clean and close to the city centre

Top location in Marrakech, but still very quiet. Very nice hôtel. Very nice and big rooms. Pool ans area very nice, pleasant and very clean. Top service and incredible hospitality! Special thanks to Ayoub and Sara at the reception. Eliezer & Valerie Wizman

Staff was amazing Especially Sara at checkin and Abdelaouhed at the front door.

The staff are friendly, approachable and are willing to help if you need them.

Excellent location, but open plan bathroom in room wasn't convenient especially using the toilet and washing hands during the night disturbed my wife who was sleeping.

Bouchra B (restaurant) and safaa (checking) were amazing !!! We were refused slipper!! Because the person in charge said we weren’t VIP! Forget the Bathrobe!

Need carpet renovation in hallways , shower no work , hot water no working complete , only 1 elevator working room to exit street,

Great staff and rooms

Excellent was treated in a very nice way

Great property, very clean room and modern facility. The location of the hotel is great, walkable to many restaurants and shopping centers. Don’t miss the breakfast at the hotel, simply awesome!

A good basic short-stay hotel. The shower/bathtub was strangely setup, basically in a cupboard in the bedroom, but overall clean and friendly staff. Location is its strong point.

I liked most the staff of the hotel. They were so kind and always available to help.

Very clean

The staff and the location were great, but the property is very outdated and filthy. There was hair all over the guest bathroom floor. Overpriced for what you get.

Excellent location. Clean and reliable.

Good hotel

Don’t rely on Hotel for any transport as they charge you 4-5 times more and still not reliable. Check in took longer than expected.

Excellent property in a very central shopping area. Lots of activity around the area to enjoy. the hotel has a great pool and lovely terrace for socializing. The room was by far the best bit, with excellent wet room, soft bed with appropriate pillow.

Excellent hotel for families..close to everything

Great stay ! Perfect location

Very well maintained. Staff were very helpful. Breakfast was excellent !!

We loved our stay, the breakfast was one of the best hotel breakfasts we’ve had and all the staff members were friendly and helpful. I would definitely stay here again!

. The unfortunate part of this hotel is the staff and this has to be the worst Radisson hotel we stayed in . The two things that stood out for me was the way staff treated certain guests compared to others . The day we checked in , we asked for a tour to be booked , it was a half day tour of Marrakesh, the poster in hotel proclaimed that it was safer and easier to book with them so I felt rest assured that this would be the case. The driver pick us up and took us to meet the guide .. his name was Saeed and we were told that he was the best guide in Marrakesh . The tour turned into a nightmare , he didnot follow the itinerary and took us through the medina( this is our first time in Marrakesh ) , he didnot walk with us but went ahead talking on his phone , he left us at a carpet store and explained that they would explain the different parts of the carpets had different meetings, we then told the owner we didnot want to buy the carpets , he became angry and switch off the lights leaving alone in the store .. this was very scary so we quickly left , the guide kept taking us to shops and we explained that this was not on the itinerary and he just yelled at us. We then asked to be taken back to the hotel . The second thing we asked about was exchanging dirhams at the hotel, the lady who checked us in said there were atms to withdraw money but the last day of our stay I saw staff exchanging dirhams for other guests. Please don’t stay here!

It is a 2.5 star hotel. DEFINITELY not a 5 star hotel. When checking in, the guy at reception desk started negotiating a different room, he said they did not have an upgrade, nontheless, he started offering 2 other paid options. We decided for a super premium room. It definitely needs a lot of maintance. The headboard has tears, floor is all scratched, wardrobe is missing pieces of cardboard, water was leaking from the WC, had to get people 3 different times to fix it, temperature control not very modern, all in all, not a 5 star hotel. Service, personnel, room, spa. I would definitely rate it a 2.5 hotel.

The team were lovely and v friendly. The hotel is well located but a taxi ride away 20 minutes from the medina. We were upgraded to a pool side view. Much appreciated. Thank you. Room service was great and the asparagus risotto was divine. Sadly, we arrived during the school holidays and the swim pool was full of screaming kids and historical and selfish parents who believe, everyone should out up with such annoying mess. The hotel management MUST managed this situation better and control the noise level. Parents cannot be allowed to take over and turn the space into theirs own home lounge. The staff simply ignores it. The only way we managed spend one day by the pool was because we were wearing Ears Plugs and sound cancelling head phones over them and even that was not enough to block the families and kids noise around us. So we simply gave up and booked days passes at a more elevated and pool controlled hotel. The only to get some sun and be quiet. Such a shame really but I did not leave home to end up spending my week holidays in a crèche. Hell no!! We also would have liked to have someone at hand to order food and drinks. We had to leave the chairs and make our way into the bar/ restaurant in order to order something.

Excellent breakfast and service.