My stay at the Weaste Hotel Manchester was nothing short of a nightmare. From the moment I entered, it was clear that this establishment fell well below acceptable standards. The rooms were not only dirty but permeated with an overpowering, musty smell that seemed embedded in every carpet and piece of fabric. Despite being advertised with a TV and a tea/coffee facility, there was neither in sight, leaving me with none of the basic amenities I expected. When I approached the receptionist about the smell and general state of the room, I was met with an unconvincing explanation: "the cleaner is off today." However, this was clearly not a one-off issue; the entire hotel reeked of neglect. Such excuses only highlighted the lack of maintenance and oversight in this establishment. This experience was deeply disappointing, particularly because I trusted a reputable platform like Hotels.com to offer vetted accommodations. It raises serious questions about the criteria Hotels.com uses when listing properties. Allowing substandard hotels like Weaste to remain on their site damages their credibility and leaves customers feeling scammed. I hope this review serves as a warning for other potential guests and prompts Hotels.com to reconsider their screening processes.

My stay was one of the worst experiences I’ve had. The room was very dirty, lacked basic facilities, and even had a faulty lock, leaving me feeling unsafe. I provided images to your chat specialist on the same day, which confirm the unacceptable conditions. The bathroom was so small it was nearly unusable, and there was no hand wash, toilet paper, or other essentials—only beds were provided in the room. I requested a refund on the day of arrival, but instead received only a £25 voucher from Hotels.com. This experience has made me very cautious about booking here again, as I didn’t pay just for beds but expected at least the basics in a secure, functional room. I’m very disappointed with both the accommodation and the level of service I received in response to this complaint.

It’s so dirty unorganised , I don’t recommend nobody to go there so filthy surface is so bad, the staff not trained to run the business

The worst hotel I stayed at by far! Stay away!!

Wall lights hanging off the wall, sheer tray cracked with tape holding it together Would not recommend, didn’t stay as wasn’t safe had to book into another hotel

I would not recommend this property. The rooms are dirty and facilities are poor. Our room was unclean, with dirty floors and dirty bedding. There was a slug in the shower and our shower was broken. Terrible stay

Not what it says on the website. Avoid, toilet wasn’t attached to the ground, water ran brown, curtain rail was on floor; obviously was not professionally cleaned, tea coffee was not replaced, no bags in bins, makeup marks on sheets. If there was someone to complain to, I’d get this place closed.

Worse hotel I ever seen. The room was so filthy & dirty, when I did open the water tap in the bathroom the water was yellow colour, couldn’t have shower it wash my hand . had to go to shop to buy drinking water to wash my face & brush my teeth, When I pushed my child bed next to my bed I found so much rubbish under, Area not safe at all, Too much noise and hearing drunk & druggy people arguing or shouting outside till very late, Not recommending at all and I want them to refund my money.

Very unclean, checkin took about an hour a the rooms had not been cleaned and personal items had been left in the room. Fire alarm went off at 11:30pm. Several guests shouting outside till 1/2am, one of which turned out to be the house keeper. Don't put yourself through it!!

First room the light didnt work in the bathroom, second room the lock didnt work on the door, so i had to bareicade it. Someone came knocking on the door asking for the key?! Teenagers sucking on balloons and banging on the door during the early hours. No staff when we left, didnt know what to do with the key so just left it on the desk. Overall felt unsafe and i couldnt sleep.

This was far below Hotels.com standards. The hotel is rundown, the room was filthy and in need of serious maintenance. The carpet needed professional cleaning/replacing, the roof was leaking into the room so the plaster was coming away from the ceiling, there were exposed wIires everywhere, the windows had no handles or were broken, the blind required a manual roll up and down as no handles, there were no clean towels provided, the shower unit base was broken, the taps were loose and there was no hot water, I had to request pillows for an unspread bed, and during the late hours two male staff were banging down the door stating they needed to inspect the alarm, having then discovered myself there was no alarm in the room. In the morning the hallway stunk of Cannabis. Booked for two nights...not a chance of putting myself through that. Despicable...

Worst hotel which I have ever stayed in. Stayed at the hotel for 3 hours then checked out. Very dirty rooms, unhygienic, very noisy at 12am. Would not recommend anyone to stay here. The photos do not have any resemblance to the actual rooms and hotel.

Amazing stay room clean staff very friendly and helpful excellent service

Place is horrible and smells

Absolutely disgusting. Unclean and unhygienic

Location of thr property is great. Price is low and staff very friendly and helpful. My only downside was the noise. Constalty people up late shouting and early banging in the morning. Couldnt get a good nights sleep because of this but the staff were great and the rooms were clean

It was disgusting There was no blinds It was 2 single beds joint together It was overall really filthy and dirty Its only suitable for those who have a one night stand Not good for families

There was hair in the bathroom, especially the shower, cleanliness was non existant

When i booked this i went off pictures and the reviews off this website which had the hotle sitting at a 4 star level. Which was stupid of me to trust that because i can definitely say they delete all the bad reviews! A google search quickly revealed the truth, of a dirty and neglected property but i was naive enough to think it couldnt be possibly that bad. The reception is dark and dusty and just gave off the worst vibes. When checking in i was given two keys one for the front door and one for the bedroom which i had to be careful not to lose as he only had one key for my room. The room itself was a small corner bedroom on the second floor. The hallway was very dimly lit and stunk of weed! The room was cramped and in a serious state of disrepear the carpets were stained, the water out of the taps was a horrible murky brown colour and there was black mould on the walls I didnt waste anymore time i left the room straight away to make safer and cleaner arangments.

For the three night that I spent, my room was never cleaned let alone change of towels. I couldn't open curtains to let in natural light because the roller curtains installed was on soft flaky wall that left dirt all over the place when i attempted to open it. I was like a prisoner! Some partsof the skirting boards were falling off, carpet was dirty, television had no antena connected so could not work. The host were very noisy behind the window of room 20 that i slept in, they were always working deep into the night with banging noises. They spoke and loughed very loud on phones. On my last night I went to plead withthem at 10:46pm to stop drilling walls because i needed some sleep and they said five minutes necause they were fixing internet. They nerver stopped until 00:34 when I went out again to them. If it was possible to ask for my money back, I would have done. It was a nightmare!

Staff member walked through to the room me and my husband were staying in. We immediately left.

Clean budget hotel with free parking. No complaints as such good value.

We arrived in plenty of time after the check in time notified on the website and email. Our room was still not ready on arrival and had to wait 20 minutes or so for it to be ‘cleaned’. The hotel itself looked like it was in the middle of being renovated. We were given a keycard for the building front door and key for the room but this was not explained as there was a keycard lock on the room door too. This led to us locking ourselves out of the room by leaving the key inside and just taking the keycard out with us. This was dealt with quickly by night staff using a master key. Inside the room at first glance it looked fine and simple which we were happy with but upon further look we were placed in the room with only the main light working, none of the bedside lights worked and we could not get dressed with the blinds closed due to the lack of light. However if we opened the blinds it looked out into the Main Street and car park so passersby could see us get changed. There needs to be frosted film placed on the window for some privacy. After moving the beds slightly so we could make use of the natural window lighting we noticed that the room had not been thoroughly cleaned and there was a LOT of mess under the beds which was not checked including kids toys and used bottles of nose sprays. The door locks also looked like they had recently been changed which was why the keycard reader was not working but looked like there had been forced entry previously.

Room was good value for money, used it purely for sleep after a gig at old traffic. Cheaper than anything else we could find. Did the job intendid.

Absolutely awful. I will be asking for a refund .. both rooms were awful. Missing tvs, dirty, soaking wet carpet, smells of smoke, dirty water out of the taps. The hotel is apparently under refurbishment and the manager apologised that he couldn’t move our rooms as the hotel was full. The hotel looks nothing like the photos. The photos are obviously old and are basically cat fishing me into booking the hotel based upon the photos. I have posted actual photos with this. I can k my upload 8 there are lots more. I don’t know how hotels.com can endorse this hotel.

Door locked when we arrived, rang the door bell and the 2 numbers on the door, phone line wasn’t working, got in when someone came out , and waited in reception for half hour, nobody came so we had to take our bags with us to coronation street, then ringing the numbers after the tour , phone still not working , so rang a different hotel that was on there card that we took from reception, and they sorted it so we could get in and checked in , the beds and room was spotless and clean , the shower had a massive crack in it and the tv wasn’t working , when I went to reception, they told us to use the shower and the tv would be back on in a hour , but we didn’t use the shower in case we got our skin caught in the plastic because the crack wasn’t lined up , and the tv still wasn’t working in the morning either

The hotel is convenien for visiting the City centre - £11 taxi ride. However, although the room was clean (basic, but enough) the room smelled of tobacco which was not nice at all... also there was a smell of weed when entering the hotel & on the stairways. As we literally needed a bed to sleep in for the night we let it go but would not return or reccomend it to anyone.

Substandard even for a basic room. Mould in the shower, stains over the walls.

They have good stuff but not best place to stay noisy

There was bugs in the room literally no cups no space at all it was dirty in the middle of a estate I’m not happy as the pictures looked good rating 1/10 !!!

I ended up checking myself out and not staying the hotel wasn’t clean at all. I have bad asthma and as soon as I walked in the hotel there was really strong cigarette smoke. The first room they showed me was damp and smelt as though someone had smoked in there along with the mould in the bathroom I knew I would struggle all night with my breathing. I asked to swap and they gave me a bigger room but the lock was broken and I locked myself out. After a certain time there was no one on reception and as a solo female traveller I just didn’t feel safe and secure so after two hours I gave back my key and left. I emailed for a refund but haven't received one.

Didn't match the description or the photos. Unsafe neighborhood. Poor location. Subpar room. No amenities.