After returning from Amsterdam back to Paris we needed a cheap room to board up in for a few hours only before our next flight out. I chose this hotel because it stated it accommodated late check ins as we were arriving very late in the night. The hotel sent an email in advance stating there would be no one at the reception desk upon my arrival and provided a confirmation number to enter into the checkin machine. However, the code provided did not work so we utilized the phone located next to the machine to call the help desk. The phone was by speaker only and was very loud so some of the hotel guests complained about the noise. We apologized but stated we had no choice as we were stuck outside. Once connected the help desk was able to assist in providing the correct code however the person whom provided the directions was very impatient and was very snappy with me bc I had trouble understanding her accent, and she was even snappy whe she could’nt understand my accent. We were finally able to access our room code and I spoke into the phone to ask additional questions but the Helpdesk person hung up without making sure we had everything we needed (which we didn’t). The room was what I expected for the price I paid (clean enough to rest for a few hours) but I do feel the customer service experience could be enhanced. I would not choose this hotel again for those reasons alone.

Very small but very clean. If you can’t speak French it can be challenging to get checked in during off hours. But all things considered it was comfortable just a bed and a tv

Got in really late but was welcomed and served accordingly .. Breakfast was great too and my room was spot on .. Nothing to complain about apart from if they can manage to get a little restaurant for food late eve.

Got in really late but was welcomed and served accordingly .. Breakfast was great too and my room was spot on .. Nothing to complain about apart from if they can manage to get a little restaurant for food late eve.