Property was clean, quiet and comfortable.

It was a little hard to find since back behind Holiday Inn. Very nice suite with full size fridge, oven, microwave, plates and glasses. A quick trip for just overnight. Would be very nice for a longer stay.

Bathroom floor and room carpet would need a more thorough sweep. Staff super friendly and helpful.

Stayed for 3 days. Clean and nice staff. Only problem was our reservation was for a king bed and all they had was a queen. They were full and so apologetic. The bed was comfortable and worked for us. Will stay again in the future.

The staff was exceptional and awesome to work with. Can't wait to go back.

They have more rooms that accept wheelchairs than parking spots. I was not able to park close to the entrance. Two many doors to work a wheelchair. Bed was very high making it almost impossible to get the wheelchair victim in bed. Was suppose to be a roll in shower but only had a tub making it impossible to bath.

My flight to this city (South Bend IN) was cancelled because of severe storms in Dallas. It was a prepay. Expedia pretended to care, but no refund.

The staff was friendly, the room was clean and quiet, the beds were comfy, and the shower had decent water pressure. Con- There was the scent of marijuana off and on outside, in the lobby, and in the elevator.

Perfect

That was our second time in this hotel and our first stay was way better. The check in guy wasn’t in a good mood apparently and in our check out day, the front desk was already calling our room at 10:40 AM even though the check out is 11:00 AM, so pretty much kicking us out. There was a water leak in the carpet right next door to the tile floor, the leak was there on Saturday and by Sunday morning still there without any yellow wet floor sigh or anything I mentioned to the front desk clerk at the check out and he said they were already of the leak

We loved our one bedroom suite. We ended up booking an extra night and the staff at the front desk made sure we were taken care of. They were so nice. Place was quiet and clean. Felt like our own little apartment. Unbeatable price and value. We’ll be back!

Fair enough!

nice beds and pillows. everything is a bit run down

The staff was great! We really enjoyed our stay. Property was kept up. Clean. Would stay here again!

The staff was GREAT FRIENDLY and very hospitable.

It was a great comfortable stay, beds were good and very clean room. Staff was amazing.

enjoyed the kitchen suite

Excellent from start to finish

Broken doors to the cupboard area under the sink; no instructions on how to turn the TV on because the remote was incompatible with the on/off function; when the a/c-heater came on, the fan sounded like a semi was idling outside the room; no USB outlets for charging a phone. The space was adequate, the workspace was very appropriate.

Very accommodating to of all our requests

Nice place just need to add breakfast

This hotel is a great place to stay. They have a friendly staff and even late at night the staff is friendly and ready to assist.

Everything

Our room had a bad odor and hotel couldn’t put us in a different room. Our room was 107 right next to front desk and staff would talk super loud and kept me up at night. My husband ask them to keep their volume down then it got quiet but then they got loud again. Very poor customer service that first night. Next group of staff the next night was better and we got better sleep.

Was clean mostly quiet and offer at least fruit and oatmeal in the price. Very helpful and friendly staff! Thank you!

Stayed here 8 years ago and it's pretty much unchanged

Check in was smooth, and the receptionist was extremely kind and welcoming.

Very comfortable bed and just perfect for our one night stay. Love that there’s a bar open late and breakfast was good. Will make that our go-to hotel in South Bend!

It was great!

Very basic hotel. No breakfast or cleaning on weekends. Receptionist were friendly. Initial checking was a bit akward as receptionist wasn’t too knowledgeable of the process.

The staff was absolutely awesome, except the check out guy. We’re running 20 minutes late for check out, I spoke directly with the housekeeper while we’re in the elevator that we were leaving in 15 to 20 minutes and she told me was fine, she had 3 rooms to clean on the 2nd floor. The guy from downstairs knocked on our door 11:05 AM and my wife spoke with him that we were leaving soon and after that he called to the room 2 more times in less than 15 minutes. We spent 3 night over there and the check in person was great also the hotel manager , the housekeeper was super friendly as well. Just the ##### from check out was rude. The hotel was empty since mostly the guest went to leaving their child at college and everyone was leaving on Sunday. The rudeness of the check out guy was absolutely not necessary specially since we’re not even 20 minutes late. We had a long drive back to Florida and I went to get a oil change in my car and took a little longer than usual, we’re in the hurry to leave since we had 1200 miles to drive back home. I’m giving 5 stars because the hotel and the staff was great, but in the kitchen was a lot things missed, like just 1 coffee mug, not enough silverware for 4 people ( 2 double bed room) and only 2 towels, but as soon we addressed those minor issues, the manager was quick and friendly to fix, she was awesome

Needs update…. the room smelled like a smoker it felt humid! Will not stay there again