This is my first experience of a staff free hotel. Check in was straight-forward as was check out. Property was clean and well laid out in a quiet area and convenient for railway and bus. I gave a low rating for staff as we did not see any. I would have given a higher overall rating but for the fact that someone decided to upgrade the televisions in the morning. Have you ever been woken by someone using A F#####G HAMMER DRILL on the other side of your wall? I hope that the laundry is able to get the sheets clean. Overall I was quite happy but the drill experience on my last morning was a severe downer. If there had been a receptionist then they would have got an earful.

Great location, helpful recommendations for restaurants in local area. Lounge area with complimentary water, fruit, tea and coffee was a good feature.

This hotel is fine. Very quiet. Self-serve check-in and bar. They can deliver you a "breakfast in a bag" but no restaurant. So, you hardly see anyone who works there. The room was very spacious for a European hotel and the bathroom was split with a room for bath and one for toilet. It is a convenient walk from the train station and into the old town.

Wi-Fi did not work in the room and lobby. The only thing that the staff suggested was to wait for the moment when it starts working..

Stayed in the extra large room, it was amazing! The disco ball above the bath tub with music was a nice surprise.

Very good only concept of self getting drinks is good only the opening time bar good be longer….

We can't wait to go back again. So clean and perfect for stay, within walking distance of everything. Very laid back, modern clean, rooms perfect. Thank you the Dutch😊

Honestly, great prompt service, attentive staff when needed, ready check in and out, nice touches like the decor, fruit, coffee machine, chocolate croissants!!! Prices right, and in a great location.

This hotel was quite unusual with self service check in and a hang out area and honesty bar. Our room was great, quiet and clean. The bathroom could have done with some modernisation. The one member of staff we met was friendly and helpful.

Excellent location

The Hotel was well situated from the train station, less than 5 minute walk. The Hotel itself was very good, easy to self check in, but always a member of staff their to assist if needed. Room was very clean and spacious. Free coffee and tea was most welcome along with fruit and water. Plenty of restaurants near by, so not far to walk. All in all I would highly recommend The Hotel Dutch.

very nice location and parking out front

Amazing hotel to stay in. So many extras that most hotels in this category don’t supply. The hang out room with unlimited coffees / tea, bananas, fruit in fridge, pastries, games set up like chess, connect four, etc. ( though the unending female skimpy dancing on screen music videos in hang out room were very sexist for these times and loud so didn’t make it relaxing to read and ‘hang out’) A fun quirky sense of humour throughout the hotel. Well designed rooms. Self checkin and out was so easy. Close to railway station and heaps of eating places in close proximity

Wonderful hotel. we had a very pleasant stay here. The location is great. The Hangout area offers a variety of things including free coffee, snacks, and even fruits! Will definitely choose this hotel for our next stay if we visit Maastricht again.

Lovely Hotel. Very clean, friendly staff. Would definitely come again.

selfservice

Excellent hotel in Wijck en close to city centre. We liked the self service aspects in bar and coffee are. Very clean and comfortable rooms and facilities.

The hotel is in a prime location 4 min walk from the train station, and 12 min walk to the main square. The staff were very friendly and helpful couldn't wish for more. It had a free drinks machine in the hotel. Everything was clean and tidy with a comfy bed, perfect!

It was a really lovely experience, so clean and functional In everything

Very Nice and clean hotel only the beds were to hard

Very disappointed that you are trying to run a hotel with no reception desk or bar staff. Going down a route of a no staff hotel is fine but don’t brand it as a hotel

Highly recommended for a city trip, as it is very centrally located and the city center is within walking distance. Parking available within 5 minutes walking distance.

Excellent location. Excellent value.

Everything as expected plesent staff ideal location

A lovely modern hotel, 5 minutes walk from the train station. Indoor garden where you can enjoy a cup of coffee. Friendly and responsive staff.

Great

Clean, Comfortable, Safe

I would use this hotel again if back in Maastricht. Straightforward check in/out . Used the “breakfast bag “ service which involved leaving the empty bag hanging on the door ,with a preferred delivery time ,and the breakfast was left in the bag - juice/ yogurt/ granola/ fruit/ pastry. Modern and clean hotel .

We really enjoyed our stay, the staff was very helpful and friendly, our room was really nice and quiet.

Fijne locatie. Bed was minder comfortabel

Daytime staff person was very helpful.

Great location! Straightforward self-check-in/check-out. Excellent facilities in the hotel. Great experience 👍