Nice hotel, would highly recommend for tourists

Nice hotel

The Staffs were very friendly and very efficient

Super friendly and helpful staff! Had a great time

excellent friendly staff and very nice facilities

Stay was good, food and service was good. Only problem is that if you want to swim ( pool was out) and workout … machines have to be fixed .., and maintained…. We stayed for 5 days but no one fixed the pool . We were looking for swimming but very disappointed….

Very nice had a great experience but the night receptionist was not friendly seem to have attitude issues didn’t seem happy in his job. but everybody else was amazing

Excellent facility and loved the services offered by the staffs… very cooperative and warm people. Thanks to the management to provide such great hospitality and maintaining the facility in the heart of Business district.

Great stay overall. Only disappointment is that I had scheduled a massage and the masseuse didn’t show up. Otherwise, the staff is extremely friendly and attentive.

The property was clean and the breakfast buffet had a wide spread to choose from. It was difficult to get reception or guest services on the phone, but beside that it was good. Initially, they didn't acknowledge my VIP status, but as there was an issue with the ac in the room, they were forced to give the upgrade. The rooms are nice, clean and comfortable.

We had a last minute booking and I'm so glad we chose this hotel. The staff were excellent. I will definitely come back again.

Ideal location close to malls and shops. Safe and quiet area. Pleasant and attentive staff. Great restaurants within the hotel. Spacious and clean room with very comfortable working space.

Food at breakfast and dinner restaurants were surprisingly good. If I were to return to the city I would stay here again.

Nice rooms, Gym equipment was not working

I had a wonderful stay , the staff was friendly as always.

The hotel is lovely and the staff is very friendly. However they could do with a variety of breakfast not the same thing every day.

Was a cosy stay altogether

If your staying for week u get tired of same breakfast and there pool always full of outsiders with a lot chemicals they don’t charge water, only Indian channels and wifi terrible

Very reasonable and breakfast buffet was good. Hallway carpets need deep cleaning.

Staff were friendly. Room was ok. Bathroom was too small.

Nice amenities and great sense of security. Suites need some very minor repairs.

it is nice place however it is far little from the different options for food and shopping not possible to go by walking

Parklands is convenient and reasonable but it's starting to look and feel run down and neglected by the owners. The staff are a mix of excellent and poor. We had road works right outside my room at night, all night long, but nobody bothered to inform me or offer a different room. The pool and gym are cold and inhospitable, the food at the restaurants overpriced and not very good. It was my second but also my last stay. It has deteriorated.

Great place to relax

Please is very clean, quiet and secure

Big roms, some of the furniture show sign of wear and year. Very Good service, reception area is Very Nice and the restaurant is Good. Easy to find and situated in area Where you have most you would need.Took A while before hot water came in the shower, but If patiance it comes and stay. The picture of the pool i would say do not show correct, was smaller than i had impression of.They have check out before 10:00 that is A little early for me, so is only that draw A bit down. I would stay there again. I had A Good stay and would recommend it to others

The say was very nice. The hotel was comfortable, clean, good amenities. I would definitely stay here again, and would recommend it to others to stay

Pros: The hotel is well situated close to most major areas in that region. They have ample parking and the staff that we encountered were very friendly and helpful. The water pressure and temperature in the bathroom are absolutely perfect. They have a pool and sauna. Very good WiFi. Common areas and lobby are clean and they provide hand sanitizer on every floor and in the room as an amenity.Cons:My room was dirty; the carpet was stained in so many places that I couldn’t walk barefoot on it, the bathroom had mildew that could easily come off if you sprayed it with water. I mean caked on mildew, the glass shower panels were extremely stained. Despite my request for a nice view and quiet room, I was assigned a room that overlooked rusted tin roofs as opposed to the view of the forest which is way better and every morning, we were woken up by some outside noise which we were not able to discern. After my Expedia check-in review whereby I mentioned the state of my room, they tried to clean the mildew by the shower soap holder but missed the rest.

Pros: The hotel is well situated close to most major areas in that region. They have ample parking and the staff that we encountered were very friendly and helpful. The water pressure and temperature in the bathroom are absolutely perfect. They have a pool and sauna. Very good WiFi. Common areas and lobby are clean and they provide hand sanitizer on every floor and in the room as an amenity. Cons: My room was dirty; the carpet was stained in so many places that I couldn’t walk barefoot on it, the bathroom had mildew that could easily come off if you sprayed it with water. I mean caked on mildew, the glass shower panels were extremely stained. Despite my request for a nice view and quiet room, I was assigned a room that overlooked rusted tin roofs as opposed to the view of the forest which is way better and every morning, we were woken up by some outside noise which we were not able to discern. After my Expedia check-in review whereby I mentioned the state of my room, they tried to clean the mildew by the shower soap holder but missed the rest.

Checking into any hotel in Kenya is so painful despite prre-paying and providing all information online, one has to hand-write the same information again at check-in. It took over 20 min. to check-in. First, my booking was not found, then it took several efforts to copy my ID, allocate a room, make me fill out random forms, and hand me a key.

Good location, quiet and peaceful. Overall cleanliness could do better. Friendly staff

bad tv , bad internet bad food ,mini bar not working don’t try it