Front desk was very helpful in planning pickup and drop off for airport. Packed us a light breakfast for our plane trip as we left very early in the morning

An ideal place to stay with friends in a city of mystery, the bed and the room was ideal to stay 2 nights, the treatment was very friendly and they tried to help you in everything you need, the breakfast was very rich, something from another world, its location is close to everything especially the big square just 5min walk. I hope to come back very soon to stay with my new friends.

The environment at the hotel was extremely welcoming, the service was great and the room was well equipped and clean. I particularly enjoyed the walking tour with Santiago, who was very thorough with his explanations and showed us the best of Quito’s beautiful historical town! Even though I was traveling solo, I never felt alone because of the staff. I would definitely recommend this place to any travellers looking for a more personal and traditional trip in Quito!

Tranquil location in the city center with a super friendly and helpful staff. They servered a wonderful breakfast on 3rd floor which we enjoyed all while taking in a beautiful view of the city and mountains! We will definitely recommend as great place to stay.

Yale at the front desk was wonderful.

Staff very professional and courteous. Very clean.

Good location, very walkable. The rooftop view is great and so was the breakfast. Staff was very helpful and arranged airport pickup and transport to Banos.

Staff were excellent. Beyond what is expected. Room was tired - safe and television didn't work and there were exposed electrical wires in the bathroom. Breakfast and view from the rooftop was excellent. Location is good too.

Staff were excellent. Beyond what is expected. Room was tired - safe and television didn't work and there were exposed electrical wires in the bathroom. Breakfast and view from the rooftop was excellent. Location is good too.

I booked the hotel as it included free parking. I also informed the hotel I would be arriving very late, around 22:00. The hotel confirmed that parking would be available. Unfortunately, there was no parking available when we arrived. The hotel staff tried to find a place but was unable. After about 45 minutes, we booked a different hotel nearby.

The stay was awesome!!!! Room was nice, clean, spacious!! Lizardo, the front desk agent was amazing!!!! Helped us all the time and with all questions and recommendations!

The stay was awesome!!!! Room was nice, clean, spacious!! Lizardo, the front desk agent was amazing!!!! Helped us all the time and with all questions and recommendations!

Had trouble with bathroom shower & toilet but staff moved us. Booked taxi for airport but were given shared van without telling us..would have preferred our own taxi despite slightly higher cost.

Had trouble with bathroom shower & toilet but staff moved us.Booked taxi for airport but were given shared van without telling us..would have preferred our own taxi despite slightly higher cost.

Good location, friendly staff, good price. The problem was the noise people cook

They lost our reservation but that was solved within few minutes. Everything else was really good! Friendly and responsive. Amazing location for being in center of Quito.

They lost our reservation but that was solved within few minutes. Everything else was really good! Friendly and responsive. Amazing location for being in center of Quito.

My stay at Friends was made very nice , thank you to Erica at the check in desk. She was always willing to help with any questions or requests and went the extra mile.Friends was a lovely place to stay but make sure you are good at stairs;)

My stay at Friends was made very nice , thank you to Erica at the check in desk. She was always willing to help with any questions or requests and went the extra mile. Friends was a lovely place to stay but make sure you are good at stairs;)

We arrived very early in the morning from a long bus ride. Unfortunately, we couldn’t check in early but the staff let us sleep on the couches in the common area which was a blessing. The places is very nice, with friendly staff and nice decorations. We liked our breakfast and enjoyed the view from the rooftop. We were quite surprised that the rooftop was with side windows as we were hoping to be able to smoke there (heavy smokers here). Unfortunately, there was absolutely no place were we could have smoked on the premises and that was one of the reasons we booked this hotel as we hope there is an open rooftop terrace. Anyways, our room was small but nice with hot water. The windows were not really soundproof so you can hear everything on the nearby streets. They organize free walking tours every day at 10 which is great. Thank you for your hospitality!

We arrived very early in the morning from a long bus ride. Unfortunately, we couldn’t check in early but the staff let us sleep on the couches in the common area which was a blessing. The places is very nice, with friendly staff and nice decorations. We liked our breakfast and enjoyed the view from the rooftop. We were quite surprised that the rooftop was with side windows as we were hoping to be able to smoke there (heavy smokers here). Unfortunately, there was absolutely no place were we could have smoked on the premises and that was one of the reasons we booked this hotel as we hope there is an open rooftop terrace. Anyways, our room was small but nice with hot water. The windows were not really soundproof so you can hear everything on the nearby streets. They organize free walking tours every day at 10 which is great. Thank you for your hospitality!

Nice small hotel great for young people. Youthful environment. Beautiful terrace. Kitchen facilities available. Tours on site.

Nice small hotel great for young people. Youthful environment. Beautiful terrace. Kitchen facilities available. Tours on site.

Great customer service. Place was clean and comfortable.

great stay，warm place

Got an upgrade to an ensuite room which was nice. Tv didnt work nor didnt the light. Bathroom was good. Local to the historic centre so food and sights in walking distance. Only downside was lack of food on the first day in the restaurant part. Wifi was ok

Got an upgrade to an ensuite room which was nice. Tv didn't work nor didn't the light. Bathroom was good. Local to the historic centre so food and sights in walking distance. Only downside was lack of food on the first day in the restaurant part. Wifi was ok

Great and quirky little hostel. Provide free activities everyday, very clean. Good wifi. Friendly staff, even did our laundry for free, very comfortable place and extremely reasonable price. Upon my trip to Quito I had been recommended to stay at COMMUNITY hostel- I am so glad their private rooms were already booked up because once being in the area FRIENDS hostel is much better situated, rooms were cheaper and I absolutely loved my stay. The area felt very safe to walk around in.

We booked last minute due to flight changes and the front desk staff were kind enough to let us in at 1am when we arrived. Great old town location. You dont need any taxis if you want to explore cathedrals and museums. We would certainly stay here again.

We booked last minute due to flight changes and the front desk staff were kind enough to let us in at 1am when we arrived. Great old town location. You don't need any taxis if you want to explore cathedrals and museums. We would certainly stay here again.

We booked last minute due to flight changes and the front desk staff were kind enough to let us in at 1am when we arrived. Great old town location. You dont need any taxis if you want to explore cathedrals and museums. We would certainly stay here again.

Vibes were good & staff were knowledgable & helpful. Showers were cold, bathroom smelled like urine, and the neighborhood was noisy.