This is a 3 star property masquerading as a 4 star hotel. The prices are 4 star hotel prices, but that is absolutely not the quality one receives here. Hotel staff (with the exception of the door/bellmen staff) are absolutely hapless - they have very little interest in or caring for the guests, which compliments their inexperience and ineffectiveness. Soiled linens (table cloths) in the hotel's signature restaurant. Front desk staff that have no interest whatsoever in being genuinely helpful to guests. In the middle of India's winter, rooms without heating (they have to bring in little portable heaters to the rooms). Restaurant staff that are incapable of taking and delivering a correct order. The problems were numerous. Do yourself a favor and stay anywhere else but here.

It was a refresher on our India trip. We enjoyed every bit of staying there that we were reluctant to go out. Staff everyone is so humble and give warmth that you will come back for sure… you guys are great ! Keep doing what you are best at 🙏

Excellent location with well-attired rooms, fantastic breakfast with friendly staff. Comfortable beds and spacious bathroom.

We enjoyed our stay at Lebua. Good service and great rooms- conveniently situated.

We stayed two nights and unfortunately we got a very bad room for the first night... It didn't match with the room we booked However they were very responsive and helpful and they gave us a better room for the second night. The breakfast is incredible All the staff is very friendly and kind The hotel is very nice,with all the service you may need Overall we had a very good stay

Great little charming hotel perfectly positioned in the centre of Lucknow making it a perfect place to stay for a short sightseeing break. Bed linens need updating as they’re a little well worn and the pool area definitely needs some money spending on it.

Really comfortable stay in a beautifully restored heritage property - evocative of Lucknowi culture in every way, the wide verandahs, birdsong and fountains in the courtyards, even a wishing well. Great food, sumptuous breakfast, attentive service - especially Kapil Yadav and others. Highly recommended- clean, super bathrooms , hot shower

Very nice two-night stay in a small and welcoming hotel, great staff (Duty Manager Prashant Paul, Front Office Manager Shariq Khan, and driver Neeraj) for whom nothing was too much trouble, good food (we had both dinner and breakfast), and a good location for seeing Lucknow. Would certainly stay there again if we ever go back to Lucknow.