Very convenient and clean place, well-equipped apartment. The service at check in and for room cleaning was great. The location of the apartment was very convenient.

Friendly people and service is excellent

Old trashy furniture. Receptionist ok, but the rest horrible.

Beautiful, quiet courtyard. Excellent staff. Great location. Safe. My room fronted on the street, and it was noisy. Ask for a room facing the courtyard. Some WiFi trouble in my room the first night. Very good selection for breakfast.

I’m highly allergic to Bees. The property had a beehive in the balcony. Although all windows were closed some way somehow the bees managed to get inside the apartment. I alerted the property staff but my msg and calls went ignored through out my entire stay. The apartment was dirty and had a horrible smell that lingered throughout the unit. I’m highly dissatisfied and I would like a full refund.

They tried to allocate me a bad basic room, with no wardrobe, desk, chair, or sofa when I had paid for an higher grade luxury "grand room" with all of these items listed. The allocated room had huge areas of pealing wall paint, dirt smudges and only a bedside cabinet for furniture. Clear attempt at miselling. I refused but they said no other room available. It was late so I accepted it on the basis of receiving my correct room next day (4 night stay). Internet did not work in this room, no hot wter night or next day, restaurant closed at 8pm when it states open till 10pm, one thin sheet on bed, no spare cover or blanket. Entrance and reception locked shut at 10pm but was never told of the night exit ( jokingly marked "emergency exit") at other end of complex, so couldnt get out at night. Next day got correct room, but internet still doesn't work. After much complaining, they hooked me up to the hotel admin dept one. In correct room, sofa was battered and ripped, water leaked from sink ever time used so had to mop it up very day. Two varities of omelette with avcompaniments offered as only breakfast food. You pay extra if you want fresh milk with your coffee or use free powdered milk. Good air con comfy bed. Staff helpful in ordering taxis etc, near eateries, stores etc. The hotel is run down and rooms nowhere as nice as pics show. I defitely dont recommend

I did”t like the fact that there is no refund. The parking area it’s too small. The property needs a lot of repairs.

An ok stay. Bathrooms need attention.

This hotel is in a great location and met our family’s needs. The rooms and facilities were clean and staff was friendly. Amenities in the room were very basic, the beds were a little hard but we got used to them. I was surprised that they didn’t have comforters or bed spreads, just the sheet set. The kids enjoyed the pool and we appreciated use of the large common dining and living room areas for when family members came for a quick visit. We felt safe walking around and there were many stores, bars and restaurants in the area. The free breakfast was a big plus for us.

It is nice price ! And comfortable, the swimming pool is wonderful!. I want to remark the front desk people were very nice those girls were fine with us , thank you so much!

Nice and quiet place to stay

I stayed an extra night and had to book a different room. I stayed in the quadruple suite, which is great for families with small children. The room is very small compared to the photos online (adults be warned). There was a mini fridge in the closet, a TV, a dresser, and a night stand. Only downsides were that the AC didn’t cool the room as much due to the fact that it’s near the window and you could hear everyone’s conversations from the carport and all the traffic from the street. The shutter-type windows allow all the heat and noise from the outside to enter the room.

Whenever I book a hotel, I don’t have high expectations because in person nothing ever looks like it looks online. My experience with this hotel was great. The check in staff was friendly. If you have a car, know your plate # for the check in. I had an apartment style room. The master bedroom was spacious with enough room for your luggage. The room also had a TV. The only downside was that the bathroom was inside of the master bedroom. The second room had two twin beds. There was a mini fridge and a nook with a counter and cabinets in the hallway connecting both rooms. The ACs in both rooms worked and the shower had hot water but the sink did not. Housekeeping stopped by in the mornings to check if we needed their services. Housekeepers were nice and respectful. You get complimentary breakfast depending on your booking, any drinks other than coffee or other food are extra. The waiters were very attentive. Room service was prompt. Don’t expect anything fancy, but the food was still good. My room was located across the street from reception. If you come back late at night, there may or may not be hotel staff to assist you in parking in the garage. If not, you simply just have to have someone get out of the car and open the door from inside of the lobby for you to be able to pull in. Area was safe in my opinion. The hotel had wifi throughout. On both sides of the property, there were pools which were cleaned every morning and one side had a trampoline. Check out was fast.

Lots of mosquitos No parking,

I stayed in two rooms a large suite and a standard room both were excellent for my needs. The standard room has a big bed and a medium size bathroom. The surrounding areas are safe and quite. I loved the free breakfast with fried plantains, massed beans and eggs it safes me money and time. At 6:30 am stars breakfast. There several local and multinational fast food chains at walking distance. At walking distance, 5 mins., is a supermarket. A coffee shop near the property opens at 7:00 am. I stayed 20 days at Suites and Apartments San Benito Zona Rosa.

Room and bathroom was so poor

Parking is limited

The rooms are spacious here and the property is the right size. It was lovely having so much common space to use including the pools. Not busy in these spaces. And finally, the staff are really amazing and kind. We highly recommend this property. Really good value too.

Only thing that i was not comfortable was the pool in our side was not clean. At the end someone told me that pool was broken

The location is good, it feels safe. However, the room I was assigned is completely out dated (metal door, bathroom tiles). The kitchen was next to the room, and we could hear the staff talking, kitchen ware. Ordered breakfast and it was not good, long delay to receive it. Most hotels offer a water bottle or access to clean drinking water, not this one. Items were priced high.

For the price, the conditions were very good, and the service were very friendly, I will try again if I need 5o go to San Salvador, was nice placed and clean,

Very bad and dirty. Safe location and staff helpful.

My room had no windows, and I couldn't use the A/C due to an illness. It was not clear what a free breakfast was about.

Loved the place but the couch in one of the habitaciones i had was dirty and had some of the springs broken. Beds are nice, clean and a good size, but definitivamente ese pequeño sofa en la habitacion da mal aspecto en el cuarto. En lugar de haver mas comoda la estadia, lo have a uno pensar en por que no lo quitan ya que destruye la imagen del cuarto y hotel. Seria mejor que no hubiese sofa en lugar de tenerlo ahi asi de manchado y quebrado.

This place is conveniently located close to the places where I needed to be, staff was very helpful, and overall I had a restful stay.

This was the second time staying here and absolutely loved it both times. The only complaint is that after checking out I was told that I had to pay for a missing remote control. I’ve had placed all three controls on the table inside the room right before leaving the room for the last time. After ok was told the remote was missing I looked for the remote inside the room multiple time and couldn’t find it, I also went through my bags and is was not there either.I had to pay for a remote $25. Next time I’ll make sure I take the remote ms to the front desk before checkout.

Safe area, close to restaurants and bars, friendly staff, but I had problems with Wifi connection, the Wifi signal was very weak and thus I had problems communicating

Excelente servicio. Nice and very clean room. Love it

When I booked for Junior suite with 1 queen bed, on those pictures it shows even a couch a small kitchen and also a big bathroom but when I got there they told that the app is showing wrong info and the one I got jas a "queen bed" but it was actually 2 beds that were put together which was very awkward to sleep as they were separating from each other all the time. Also we wanted to buy some water and the staff was never answering the whatsapp, I asked a girl and she never gave it to me until I called reception and they sent it to me after waiting for more than an hour since first request.

The hotel is nice and the personnel were very kind and helpful

Service was good

People were very friendly and understanding to ones needed and they try to help you as much as they can