A very comfortable place to stay in

Great place only a 10-15 minute walk from downtown Cascais.

Excellent

Great view

So close to all the sites!

Terrible stay. We checked in to a Junior suite that we upgraded to and during check in, we were told breakfast was included. The room itself was nice but the beds are uncomfortable and the pillows are lumpy and hurt your neck. We woke in the morning to golf and when we walked into the breakfast, we were told it was not included. They made us stand at the front while they called different people to check and we were told we’d have to pay as it wasn’t included. We upgraded to a suite so to be told it wasn’t included was absolutely ridiculous. After golf, we went back to the hotel at 4pm and our room hadn’t been cleaned. We saw housekeeping in the hall and she said she’d get to it next so we went to the pool. There were dirty glasses all over the chairs, tables, food plates, and garbage all over the grounds. We ordered 2 iced coffees from the bar inside, bartender told us he would bring them to our pool chairs. About 45 minutes later, we still hadn’t received them despite seeing everyone else around the pool getting their drinks. I went inside and asked where they were and he apologized so I told him to cancel them and asked for 2 cups with ice so I could go up to my room to make iced coffee drinks myself. When we went back to the room, housekeeping left us only decaf coffee. I called the front desk and asked if we could have non-decaf pods and they told us they ran out of stock and that we’d have to call room service to PAY for coffee. Horrible “4 star” hotel.

Poor reception and racist treatment. Room housekeeping not done since morning when return to room at 3pm. Call reception , operator many times no answer. Decided to go downstairs to enquire there whilst was speaking to another staff another staff abruptly say housekeeping is still 6pm rudely. And after that she just turned and totally ignore any conversation. Totally rude and was all smile with another client totally ignoring. Overall service across been poor

Staff is super friendly. Great view of the coast. 5 Euro Uber to center of Cascáis. There is a train there that can take you into Lisbon for 2,9 euros. Loved this part of my trip, and this hotel.

Far from center of town

Such friendly and helpful staff. Great swimming pool.

Well appointed rooms and friendly staff

This hotel is in an excellent location for all places of interest in the area. The staff were extremely professional and helpful. It was my first visit to Lisbon and I wish I could have stayed longer.

Amazing.

Absolutely loved staying here. Everyone we encountered was very nice and helpful. It is the perfect spot if you want to spend some time in Lisbon but don’t want to be around the hectic night life. The resort is super clean and parking is everywhere. The only thing is the smell of the air freshener they use on the hallways. It is very strong and really doesn’t smell good.

Gorgeous hotel. Super clean but the stars of the establishment are the staff So helpful. So friendly. I love this place

Thank you for our stay you’re all very kind and helpful

The staff is superb, very helpful in our needs for information whether restaurant, train or points of interest. A great stay in you prefer to be at the coast line and away from the city noise.

Amazing staff, pretty new built hotel. Located next to construction site so noisy sometimes and I believe it will last at least till the end of 2024. I stayed 7 days and breakfast quite delicious but the same range for all my stay and very limited. Would recommend only for 2 max three days stay. Do not worth 20 euros as you can get in a local cafes 2 minutes walk better choice of meals and cheaper for the same amount.

Great location walkable to town.

Nice and clean hotel

Good property. Good service. Bedrooms need maintenance and upkeeping.

Perfect location

Having a hard time believing that we can get that kind of mattress for a 4 stars hotel. Never been to jail but it must feel like that being sleeping on a cell mattress…. SO UNCOMFORTABLE!! A trampoline would have been better….

All the staff was friendly..really nice hotel would definitely recommend it

Lovely modern hotel, lots of services and friendly staff. Lighting in the room was perfect not too harsh. Easy to get into town via Uber, short walk, or getting the bikes / scooters outside and using the coastal bike path. No tea (kettle) or coffee in the room. If you’re a light sleeper or like to sleep in I’d stay anywhere but the front as there is construction right outside and it woke us up. I wish they’d told us about this.

This was an overall decent/nice hotel. If you want to be in an area where you can walk to dining or shops- this is not the hotel for you. It is in a more secluded area and uber is needed to get anywhere. The hotel is nice, the pool area is also very nice. But be warned- they are putting up a new property next door so expect LOUD noise during the day (starting early too). Food at restaurant was average. Not a bad place to stay for the price if you dont mind Ubering to town and beach.

Rooms need a kettle and coffee tea sugar creamers . It’s a basic thing in a hotel room that makes a huge difference

Modern hotel nice sea view room paid extra though. Staff were brilliant especially catering. Nice pool plus towels. Food at dinner was unfortunately average. Free parking outside plus street. Unfortunately building work outside so very noisy from 8-3. Also difficult to recommend if marina, dining, tourist area and beach are a priority as probably a good 25-30 walk

The room was very clean and the Manager and staff were amazing!!!

Great job ! I would go back there again! You could walk around the area , enjoy the great views, the ocean, restaurants. Nice job , Portugal ! Keep it up!

My partner and I stayed at this "4.5" star hotel 2 years ago. I had written in some comments last time regardings some broken items in our room (bathroom door, hairdryer) and our balcony partition being cracked. I also mentioned that the housekeeping was pretty terrible. The manager, at the time, apologised and said he will ensure these items would be acknowledged and improved if, on the off chance, we ever want to stay there again. As we go to Cascais often we saw this Hotel pop up again in our search and i thought I'd write back to the manager and ask if the issues have been improved over the last 2 years. I also asked for a room on one of the higher floors.A new manager got back to me said they have taken on a new cleaning team and that she looked forward to seeing us at the hotel again. We arrived and was given a room on the third floor (not very high). To my surprise they gave us yet another room with a cracked partition and the housekeeping team kept taking away items in the bathroom. We are 2 people and they left us with one towel sometimes, no bath mat and the soap dispenser pump was broken. In the lobby toilets, the door handles are nearly falling off and when I went to use it there was toilet paper all over the floor. Really disappointed that we gave them a second chance and they obviously just dont care. We'll be going elsewhere from now on. Definitely not a 4.5 star hotel

Everything good except there was no herbal tea available at restaurant and breakfast and no sandwiches to be served at any time