One of the most enjoyable hotel stays during our three weeks in Europe! Beautiful, spacious room with comfortable beds and bedding, air conditioning, helpful and friendly staff, easy access to shipping and restaurants and also easy area for Ubers to access (some parts of Utrecht can be tricky for taxis and Ubers). Would definitely return!

The room is spacious and clean. staff are friendly. 

Nice and friendly staff, central location, cleanliness

Absolute delight! The staff was the best in Holland and my room (without windows) was exceptionally well done! I thought it might be weird, but it was not at all. Quiet, clean, roomy, comfy bed, right on a canal, with winderful and interesting lighting including a ceiling portal that shone the sun in my room. I will definitely be back to this hotel!

Good stay! Clean room and friendly staff. Concierge helped me with directions to de Haar castle.

Great stay, very clean, friendly and helpful staff, relatively large room and bathroom, would definitely stay here again

Pretty place to stay. Sadly the system to give daylight couldnt be closed, so it was light quite early. Yet a pretty good place to stay with decent facillities.

The front office was really neat, the woman behind the desk was very friendly and the room was fantastic.

Dark room w. no windows, instead only one top light window but loud bar hoppers surroundings the whole night until 4 am = Ergo, more or less no sleep for us and tired out for the next day.

clean reception 24 hours

A good, central location.

Lovely room, great location

Ambiance & staff

The accommodation was quite comfortable due to the room was spacious, the light control was complete, it was incredible. In addition, it very well located since everything is quite close on foot.

Extremely loud hotel. The room has constant ‘machine’ noises and you can hear every step and every uttered word from your neighbour. The hotel looks very nice but I would not recommend anyone going here. We paid 150 euros for one night (incl a parking spot) but I gladly would’ve paid 20 more for some silence.

Great stay!

Really big room, good facilities. Staff friendly and helpful

Employees so friendly and service oriented. Good location : in front of a park and close to bus stop and restaurants

Great place

Great place to stay, walkable from all central Utrecht. Also handy for buses to areas outside the central district including the science park

Good vibes

Amazing hotel, comfortable bed, friendly and helpful staff. If I’m in Utrecht again I would definitely stay here!

We enjoyed the closeness to the city Center and the size and cleanliness of the room. I was very disappointed however when they overcharged me for the room, which I paid by Visa, and then they said they would refund the over charged amount the next day. They said, the morning we were leaving, that they would have to refund it when their manager arrived that day. We came back to Canada the following day and I have now received an email saying they can’t refund ti Visa! I find this to be very fishy and am very upset with the way this has been handled.

The hotel is in a great location, close to a good choice of restaurants, bars and shops. We had a good sized room on the ground floor, and were not disturbed by any unnecessary noise. Professional and friendly staff. Nearby garage for parking where we were also able to charge our electric car.

Got double charged during check in. The staff member who made the mistake took out credit card details for a refund but didn't seem particularly apologetic, more like we were inconveniencing her. Two days later the amount was booked of, but there was no refund. Asked again and were told that the refund couldn't be made to the card but would be via bank transfer. Something no one thought important enough to tell us. Two days later, still no refund. Asked again during check out and requested a confirmation. As it was sunday we were assured the refund would be made and confirmation sent on monday. No refund on monday, sent another message. Got reply that refund was made tuesday. The room was small, especially the bathroom. The shower didn't have a door, only a half wall, so it was impossible to take a shower without flooding the bathroom and even getting some water in the main room. The walls are paper thin. We could hear every one going past our room or up and down the stairs as if they were in the room, as well as every phone call in the room next to us. Room was clean enough, but housekeeping was inconsistent. One day we only got hand towels, another day the coffee wasn't restocked. All in all a frustrating stay.

We were happily surprised with our stay. I booked a bunk bed room for one night, and they upgraded us to a large room with a queen-size bed, free of charge (and we did not even ask for it). Very cozy and clean hotel. Perfect location in Utrecht.

This was the worst room we have ever had: extremely dark and no windows felt lik being in a jail cell; most amenities were empty; bed was moving in all directions and sheets did not fit so that everything was always in disarray; furniture was minimal and did not allow for suitcases to be managed; lighting was totally inadequate. We absolutely hated the room in every way.

Boutique hotel. Nice setting on a small street facing a park area and the Singel canal. Small front, but lots of rooms once inside. Small foyer, which also doubles as a breakfast area. The rooms are in good condition with attention to design, but there is minimal space to put your stuff, both in the bedroom and bathroom. The room photos were taken with a wide-angle lens, so rooms are smaller than they appear. There is no elevator, and there are 2 floors above the ground floor, so be sure you can navigate steep stairs with your luggage if you are not on the ground floor. This is a "lodge", so there are interesting beams running along the walls, sloped ceilings and even floors, with head and foot hazards. Only some of the rooms have actual windows. Some have windows so high up on the walls you can't see out; they only let light in. Some rooms have no windows, only a skylight. A nice touch: these have blinds. The room layouts are somewhat peculiar. In one small room, the reading lamp was on the floor. No desk, only a small table. No fridge. In a larger room on the ground floor, the small fridge is on the floor rather than on a table of its own. In that room, the shower is tucked in the corner, but faces the bedroom. There is no shower curtain, so zero privacy. The washbasin is in the room. There is a huge window that faces the street, but people walk by on the sidewalk all the time, so you can't really leave the blinds open.

Nice facility. It was great with a family of 4, kids had bunk beds in a separate room. They loved it!

Nice and comfortable hotel with very friendly and polite staff

Enjoyed my stay. Hotel was not outstanding but moderate price/quality.

Great little hotel in a perfect location, friendly staff and comfortable rooms. Will stay again