Great hotel in the city centre of Pompeii. The receptionist Daniela is an excellent asset to the hotel, she helped us with everything, even organised for us a trip to Capri and made sure we have everything we need. Definitely worth staying.

Very happy with my stay

Bit of a strange entrance situation, easy enough to find but odd looking and apparently no lift? Nice stylish room, modern, clean, good a/c, the bathroom could have done with a bit of maintenance work. Staff were great. Very convenient. Good ice cream shop and a nice kids token/rides kinda area nearby (except there is two kind of tokens at that for the outside rides and the inside rides so dont buy too many of one of them) which is where you park. Parking was a bit difficult due to my lack of Italian language skills but managed to sort it out anyway by talking to the guy in the hut near the barriers using google translate app - essentially the parking is super expensive but there is a special rate for the hotel guests you pay in advance in the car park by telling the attendant. There was a fridge and free water in the room and plenty of space. Could maybe have even fitted a nice sofa in there would have been cool. Definitely would stop there again really convenient for access to the ruins (although I couldnt get an audio guide from the entrance that is nearest the hotel so would have been better to walk around to the main entrance and get the audio guide probably; although the amphitheater is near the hotel end entrance and that is really cool and you might not have got that far if starting from the main entrance)

Bit of a strange entrance situation, easy enough to find but odd looking and apparently no lift? Nice stylish room, modern, clean, good a/c, the bathroom could have done with a bit of maintenance work. Staff were great. Very convenient. Good ice cream shop and a nice kids token/rides kinda area nearby (except there is two kind of tokens at that for the outside rides and the inside rides so don't buy too many of one of them) which is where you park. Parking was a bit difficult due to my lack of Italian language skills but managed to sort it out anyway by talking to the guy in the hut near the barriers using google translate app - essentially the parking is super expensive but there is a special rate for the hotel guests you pay in advance in the car park by telling the attendant. There was a fridge and free water in the room and plenty of space. Could maybe have even fitted a nice sofa in there would have been cool. Definitely would stop there again really convenient for access to the ruins (although I couldn't get an audio guide from the entrance that is nearest the hotel so would have been better to walk around to the main entrance and get the audio guide probably; although the amphitheater is near the hotel end entrance and that is really cool and you might not have got that far if starting from the main entrance)

The property is under reconstruction, which we didn't know ahead of time. I also asked for a place with few stairs because we are in our 70s and can't haul bags up stairs easily. I was told there were some stairs, but we would receive help. However, the "help" was a small young woman who checked us in. We carried our bags ourselves... up 35 stairs. The "front desk" is in a small room on the second floor (third floor in US terms) and was difficult to find. The place is really a mess because of construction. However, the rooms are very nice, clean, large, and comfortable. If the rest of the hotel will be like this on completion, it could earn a better rating. Negatives --> No phones in the room, so if you need the front desk, you must climb 35 stairs unless you're on the same floor. Also, the desk is open only from 14.00 to 20.00, so if you need anything outside of those hours, you're out of luck. It took several phone calls and texts before we were able to successfully book a second night. Also, the Netflix connection does not work, so we were stuck watching only American news programs. The young woman at the desk was very nice and helpful, however. I have no problems with her. Only with the hotel operation itself. Free parking is available at the Santa Caterina Hotel just a block away. But that has an elevator, so when we saw it, we thought maybe we should have booked there instead.

The property is under reconstruction, which we didnt know ahead of time. I also asked for a place with few stairs because we are in our 70s and cant haul bags up stairs easily. I was told there were some stairs, but we would receive help. However, the help was a small young woman who checked us in. We carried our bags ourselves... up 35 stairs. The front desk is in a small room on the second floor (third floor in US terms) and was difficult to find. The place is really a mess because of construction. However, the rooms are very nice, clean, large, and comfortable. If the rest of the hotel will be like this on completion, it could earn a better rating.Negatives --> No phones in the room, so if you need the front desk, you must climb 35 stairs unless youre on the same floor. Also, the desk is open only from 14.00 to 20.00, so if you need anything outside of those hours, youre out of luck. It took several phone calls and texts before we were able to successfully book a second night. Also, the Netflix connection does not work, so we were stuck watching only American news programs. The young woman at the desk was very nice and helpful, however. I have no problems with her. Only with the hotel operation itself. Free parking is available at the Santa Caterina Hotel just a block away. But that has an elevator, so when we saw it, we thought maybe we should have booked there instead.

Location good. Renovation being carried out on building, so property is work in progress. Receptionist was very helpful but do not think there was anyone there other than upon arrival. Hard to find. Will probably stick to hotels in future

Very good service, nice place in town, will definitely go there again

Great property , great kind staff, great location. I will stay here again. ( one small drawback is the climb up two stories without an elevator )

Entry is a little hard to find but it’s a great place with a great location.

Modern room in a very old building, well located, just 100 meters from Pompeys ruins entrances The hotel is on the second floor, with a very limited staff. No lift, no help for your luggage.

Modern room in a very old building, well located, just 100 meters from Pompeys ruins entrancesThe hotel is on the second floor, with a very limited staff. No lift, no help for your luggage.

My room it was clean, spacious and very comfortable,I love it . I know what means travel and had a bad experience with hotels. I Truly recommend this hotel.

My room it was clean, spacious and very comfortable,I love it . I know what means travel and had a bad experience with hotels. I Truly recommend this hotel.

Loved the property - huge room which was perfect for having the extra bed for our 10 year old. Spotlessly clean and beds made each day. Toiletries weren’t replenished but wasn’t a problem for us. Good location, lovely lady at reception who was really helpful with I do for restaurants etc and printing off tickets. Would definitely recommend!

Beautiful rooms in a wonderul historic building. Perfect location.Only area for improvement would be access area from below needs 'spruced up.'

Wonderful stay, thank you!

Luxury standard room with great bathroom and massive shower. All rooms are currently on 2nd floor. Our room (204) overlooked a lovely quiet courtyard and it was so quiet we could have the window open at night (although there is air con if you prefer). Centrally located for Pompeii town, it’s x3 train stations and for easy access to Pompeii archeological site. Great local bus for cheap trip to Mt Vesuvius and options to get to Herculaneum and Sorrento/Amalfi coast by train or bus. We stayed for 3 nights at an amazing room rate through Expedia, best quality and value we had during our 10 day trip to Italy. Fantastic staff, lots of tips for good local restaurants and ways to travel & visit.

Great rooms. Great location. Friendly staff. Parking is a big issue. Also, there are many many stairs to get to the rooms. With bags this is a challenge, esp after a long drive.

We had a huge room, all brand new. The lady who checked us in was charming and looked after all of our needs. Not expensive at all, I cannot rate highly enough!

Our stay was amazing! The staff and the room were all outstanding! Great location and it was easy to find! The only issue we had was that our second night sleep was very disrupted by the noise from the street - there was a lot of car beeping and traffic which was unbelievably loud! The room could also do with a mirror, there was one in the bathroom but none in the bedroom.

Our stay was amazing! The staff and the room were all outstanding! Great location and it was easy to find!The only issue we had was that our second night sleep was very disrupted by the noise from the street - there was a lot of car beeping and traffic which was unbelievably loud! The room could also do with a mirror, there was one in the bathroom but none in the bedroom.

Very friendly and helpful, great location, large room, nice decor. Thank you!

A beautiful b&b in a beautiful town

Unfortunately, we were not able to stay at this hotel. They were overbooked. They made arrangements for us at a B&B nearby but it was not nearly of comparable quality. I had to give a rating but do not rely on it since we did not stay at this hotel.