The beds were comfortable, and the rooms quiet. We were put in a room on the 2nd floor that is accessible from the 3rd floor. Yup that means you had to walk down many steps to the room! This was quite awful with heavy bags and children. We also could not control the temperature in our room, it kept pushing hot when we were asking for cold. The solution we were offered was to open the window. Unfortunately on the second floor from the bedroom it had a foul smell that came in the window. Overall we felt it was over priced for what was offered, especially with the inconvenience of no elevator access.

Second time there. Perfect for short stays to watch the football in Naples.

The hotel was in a very convenient location to move around Naples with the Metro in the same building. Sound insulation was excellent, as we never heard the Metro. The front desk staff, housekeeping staff and breakfast staff were excellent and very attentive. The room was very modern and clean. The bed was much better than any of the beds on the rest of our Italy Adventure, but still a little firm for our liking. The A/C worked well as long as you leave a key in the slot while you’re gone, otherwise, it takes a long time to cool off the room. Breakfast was great and we enjoyed the scrambled eggs! The El Sombrero restaurant right outside the hotel door is excellent and very reasonably priced! The hotel has an app that is very informative.

It was a very nice hotel, very clean. The staff is nice. Very convenient location and it is worth the money you pay

Great location, friendly staff, very clean and great beds.

Situated on top of the station so easy to get to and from. All amenities were great and the room was comfy and spacious. Would highly recommended.

Excellent!

Hotel was just average. Annoyed with staff after making sure via email that we would have a family room with one double and two singles. When arrived they forgot to add another single bed. Single beds are small too. The hotel is odd shaped so not the best if you struggle with stairs. Lift can only accept two people. I wouldn’t recommend this hotel. The only bonus is that fact that it is next door to a station.

location is good , it is right next to train station. there are taxis in front of the hotel . staff are nice . breakfast is good. our room problem: .The window shades are not blocking out the light.difficult to sleep in the morning . if you are sensitive be aware of that .

The hotel itself was great. It is a bit of a search to find the entrance, but once you found it, it is a great hotel. Conveniently located to public transport as we had to go to the stadium, while we also could use take some public E-Scooters to race to the centre. We had a spacious and modern room, it was clean, facilities were good, the bed was also fine and on top of that, breakfast was good as well. Only minor point of attention is that the room gets pretty hot. The A/C can only be running while you are in the room and after that it switches off completely. Understandable, but once it is 25 degrees celsius outside all day and you arrive back in your hotel room just before you would like to go to bed, it is still very hot and the A/C needs a lot of time to cool the room, while we prefer to turn it off when sleeping. A sort of eco mode on the A/C to cool it a bit while you are away would be a good solution. However, apart from that it is a great hotel and we really recommend it.

the only thing I was disappointed with was there waa no where to get ice. When we asked at the desk he was nice enough to get me a cup but I couldn't ask him to do it all the time so i did without

It's a pity my overall review is so poor because the hotel main rooms and rooms were beautiful, modern and very clean

We had a wonderful time. The staff was really nice. The place was really clean and it was right next to the metro. Easy walking all over town and great dining.

Really enjoyable stay and will definitely book again if staying in Naples.

Nice little hotel close to Mergellina station and a short walk from some good restaurants and the sea. Personnel helpful and friendly. Hotel comfortable and was not disturbed by the trains overnight.

non e' un 4 stelle ma un ostello, it's not an hotel but a hostel.... my room was horribly stinky in the bathroom, thing that a good staff would have noticed, overhall it's a hostel with tiny walls and very noisy..... camera puzzolente e muri spessi 2 mm si sente tutto ed e' rumorosissimo....

Excellent service, clean, and very attractive.Great stay!

Excellent service, clean, and very attractive. Great stay!

Hotel was ok

Hotel was ok

It was not centrally located as I thought the room amenities came with next to nothing no lotion or anything I was situated across from an open storage room and I wanted an extra pillow since it was late at night I didn't find a pillow but I found a bathrobe that I thought I might want to use so, so since my room didn't have one I put it in the bathroom. I didn't use it until the second day but apparently they charge you $5 a day if you use a bathroom which I think is completely ridiculous so they charged me $10 to use the bath robe that was stiff and itchy and not even a full bathrobe, it was half bathrobe. Also I accidentally spilt some wine on my bed late night so from the store room I change my sheets rather than bother somebody late night for my mistake and they charged me basically $20 because I changed my own sheets they said there was wine on it and they had to wash them and I said wouldn't you have had to wash them anyway and they said because it was staying there is an extra charge well I know wine comes out I've spilt it on my own sheets it washes out. my point was I did them a favour by changing my own sheets and they charged me an extra $20 for it. So I rack up $30 in miscellaneous charges for cleaning up my own mess and borrowing a terrible robe. There is only local Italian TV which sucks because in every other location we've stayed at there's been at least a couple of English speaking chanels. Also everywhere else I have stayed A robe was part of the s

It was not centrally located as I thought the room amenities came with next to nothing no lotion or anything I was situated across from an open storage room and I wanted an extra pillow since it was late at night I didnt find a pillow but I found a bathrobe that I thought I might want to use so, so since my room didnt have one I put it in the bathroom. I didnt use it until the second day but apparently they charge you $5 a day if you use a bathroom which I think is completely ridiculous so they charged me $10 to use the bath robe that was stiff and itchy and not even a full bathrobe, it was half bathrobe.Also I accidentally spilt some wine on my bed late night so from the store room I change my sheets rather than bother somebody late night for my mistake and they charged me basically $20 because I changed my own sheets they said there was wine on it and they had to wash them and I said wouldnt you have had to wash them anyway and they said because it was staying there is an extra charge well I know wine comes out Ive spilt it on my own sheets it washes out. my point was I did them a favour by changing my own sheets and they charged me an extra $20 for it.So I rack up $30 in miscellaneous charges for cleaning up my own mess and borrowing a terrible robe.There is only local Italian TV which sucks because in every other location weve stayed at theres been at least a couple of English speaking chanels.Also everywhere else I have stayed A robe was part of the s

The hotel was located inside Mergellina Station which was pretty convenient. However, the room assigned to us was located the same floor of the train station platform - it did cause us some concerns about safety and privacy. Also, it did have a window, but with no views! We felt the staffs were a bit cold without any greetings and smiles. And, remember to bring your toothbrush and toothpaste as they would charge you EUR5 for that!

Delicious breakfast included. Clean, comfortable. Helpful staff.

proximity to metro, modern and clean, good breakfast

Stayed at the Metro 900 as a stop off on way to Sorrento. Perfect location beside underground station & for exploring the city. Fantastic boutique hotel with friendly staff. Great breakfast. Highly recommend & would definitely use again if we return Naples

Stayed at the Metro 900 as a stop off on way to Sorrento. Perfect location beside underground station & for exploring the city. Fantastic boutique hotel with friendly staff. Great breakfast. Highly recommend & would definitely use again if we return Naples

we had a lovely weekend. Beautiful boutique hotel in the middle of the city but not noisy at all. The breakfast was very good in a quiet atmosphere. Hotel room with an amazine interior and all the comfort you need.

Staff here are great, it's a fare distance from the cities main tourist areas but the rooms are clean and modern. Breakfast is standard continental but was sufficient. The only reason for not being completely happy with this hotel is because the soundproofing is dreadful. We could hear full conversations from the bar area and neighboring room guests coughing and chatting. A Shane as that would put us off recommending.

Staff here are great, it's a fare distance from the cities main tourist areas but the rooms are clean and modern. Breakfast is standard continental but was sufficient.The only reason for not being completely happy with this hotel is because the soundproofing is dreadful. We could hear full conversations from the bar area and neighboring room guests coughing and chatting. A Shane as that would put us off recommending.

The front desk staff was very helpful and made excellent recommendations to restaurants in the area, helped us with train information/reservations, and did everything to make our stay pleasant and enjoyable.

Attached to train station close to ferry to go to Sorrento