Cleanliness is average

Quick and easy access to the highway and nearby to what we needed. Will probably stay here again.

Always friendly and reasonable. Good place to stay

The rooms were dirty mold on shower curtain no toilet paper in the restrooms staff was rude and hateful

It was an excellent trip, the room served it's purpose. The bed wasn't super comfortable and the room smelled of floor cleaner but it was what we needed so we could go to the beach. We would stay again

Dirty property

Excellent

It was a good place to stay while in Houston it was clean and the staff was friendly.

We stayed at the Motel 6 on I-45 in Texas City with a group of friends. The property was easy to find and the check in process was easy and fast. The employees were nice. It was convenient to get to Galveston for our cruise.

We got disturbed at 5:30 pm. They knocked on our door to come in and do renovations. They shouldn’t be doing that when they have guests in the room. We drove all day and got undressed and was relaxing. Had to get up and get dressed and all they did was put up a towel rack.I got up next morning to make coffee and there was a used filter still in coffee pot. Then I went to take a shower and no shampoo or conditioner and also a used soap bar still in bathroom. Unsure if they even cleaned bathroom. I had another night booked but decided to cancel.

good staff clean rooms

One of the better Motel 6’s I’ve stayed in EVER.

When I come into for a few days I stay there the staff is friendly nice very helpful if you need anything while you’re are there.

Place smells like cigarettes everywhere. The carpets in the halls are filled with glitter

Nice and clean, quiet place nice to stay the night. Domino's pizza next to the motel Kelley’s at the front.

I booked two rooms. There was stuff in the toilet in one room and dirty sheets in the other. My reservation was for two rooms and they said I only booked one room so I had to get another at the desk then I was charged for three rooms.

The bed was so hard and incredibly uncomfortable. No extra pillows. Dead and half dead bugs all over the room

The air conditioning not working microwave dirty and smell bad mini fridge also dirty

The bedding smells like they need to be washed. The restrooms need a good cleaning as well as the towles. I went to get some coffee, breakfast and sat in the lounge area with my earbusds and phone when I was approached by a man; black t-shirt, black shorts and black flip-flops. The man was asking me who I was, why was I sitting there and was I staying in the hotel; was very agressively. I asked him if he was an employee and what was his tiltle, stated that he was the manager/owner; did not have a name tag, hotel logo and was not dressed like someone whom was working ata hotel. I showed him my key card and it wasn’t enough for him he wanted to know my room number. He proceeded to demand what my room number was and stated that I might be a homeless person. At that point I let him know that I was a paying customer and his approach is very aggressive. His wife came out because I did raise my voice when he stated I may be homeless person. At no point did they apologize once they knew I was a customer. DO NOT RECOMMEND THIS HOTEL!

I was traveling with my dog, which was good accommodations, though it wasn’t the best of hotels it was the suffice, a problem I had was they charge a $40 animal deposit that was supposed of been refundable, they put a hold on my $40 and did not release it. Therefore I will be contacting them about my $40.

Got scammed, I booked through a third party site and got charged an extra $76 when checking in claiming it will be waived off. I was able to dispute it after 90 days. Then he tried to charge me extra $20 for arriving an hr early and told him I only had $7

This place was needed only for sleeping and showering. The hotel attendant was kind. Hotel appears to be in a remodel? Paint smell. The room heater worked well. The grounds were lit and safe. Water temp and pressure were good. Very quiet. I don’t think I saw another person in the 4 days I was there but 10-15 vehicles were parked outside. The room was strange. TV was mounted on a laminate structure and faced away from the bed. Not impossible but awkward to watch TV. The laminate was peeling/falling off the small dining table and the TV structure. The mini fridge was stored underneath the little dining table. When you sat down you’d kick the back of the fridge. Just odd. All these things weren’t important as I just wanted to sleep and shower. They initially provided two bars of soap and a couple towels & wash cloths. Ok, I’ll work with that. On the 2nd day they cleaned the room, made the bed, etc. Well, they took away our only two little slivers of soap and didn’t replace the dirty towels. Sheesh. I went down and could not find an attendant. My husband and I laughed about drying off with a shared hand towel. Not the end of the world, but worth noting for others. Last Day… It was 7am and husband started loading stuff into the car, etc while I continued to get ready so, he didn’t lock the door manually from the interior. Suddenly a key card clicked and someone is walking in our room! Arrg. Maybe the attendant bringing towels and soap we need days ago? 😊

Hotel was clean. Staff was a bit abrubt & rude. Thete was a musty smell in the air. In building everywhere. It was ok for a quick overnight stay.

Everything was nice and clean

Got to the motel at about 4 PM to find that Ms. Patel (the owner) had cancelled my reservation on the 14 of October without letting me know. We stayed there on the 4th of November. When I asked the man there why she would do this, he said he didn't know. I said why don't you call and ask. He did but did not say what she said. He wanted to give me the room for the going rate and I told him I reserved the room in March and wanted the rate that was promised to me. He finally did it. The motel wasn't full so I guess she decided to give it to me for the price that I reserved it for. It is my speculation that this weekend was the Rally of Texas and she thought she could get more for the room than I had been charged. Other than that the stay was fine. The motel was clean and I had a good nights sleep. Don't think I will stay here again. Put a bad taste in my mouth. We stay in Galveston about every three months.

The room smelled like mold the refrigerator didn’t work they brought us a second one it was broke also the plug in the bathroom was broke the maid never came into the room in 7 days we had to get towels from the main desk please do your self a favor and stay away from this hotel

Upon checkin, signs of poor costumer service were in play…two in my party and was given a single key…had to ask for another. Room keys failed to work and front desk clerk was unapologetic nor grateful I chose this place to stay! Room was dirty…bathroom was filth, towels stained and appeared to be unsanitary. No amenities, no coffee at times stated, very limited vending machine choices. Just no.

The check-in started well enough, the ladies at the front desk were friendly and customer oriented. The problem came when the young, incompetent man took over. He gave one of our party a room card to an occupied room. When we went back down he started to argue that the room couldnt be occupied because the computer said they were supposed to be checked out. But when you see personal items strewn around the room, its a bit obvious. (And a bit scary wondering if that ever happened to one of your rooms.) None of the ice machines worked and when told, the young man gave scarcely any indication he heard. We returned later on and found that the room that the computer had said was empty had indeed been emptied by the hotel staff tossing all of the items into the hallway...not in a storage closet, just in the public walkway. At bedtime we discovered that our bed was missing sheets. I went to the front desk and was told that by both the male employees that they were eating and I can come back in 10-15 minutes. I told them my room number and asked if they could be brought up. I was told again to come back so I told them they would bring them to me. The younger male agreed as the older one opened his mouth to argue. Twenty minutes later we received a call to see if we had our sheets, no we didn't. Ten more minutes and the older male brought them up and then made some comment about if I could make a bed. The nerve, the audacity...I said thank you and walked away.

We arrived Thursday night and from desk clerk had a not so friendly attitude, next day no one clean the room and remove the trash, it took 2 days for the room to have some one come in and remove towels, trash was left in the room and I had to go down to the front desk to ask for new set of towels, throughout the week the lobby smell like weed everyday.

Close to where I wanted to be

Owner was rude but the guy at front desk was very respectful and helpful my room was dirty shower was not clean and the tv did not work

Booked a room with 2 beds. We ended up with a room with 1 bed. Cleanliness of the rooms was not good. The property seems to be a new one but it’s not upkept with cleaning.