The property is not well maintained. The public bath and the rooms were not as clean as many of the other Japanese hotel chains in the same category.

Nice spa and facilities

Love this place. Amazing breakfast with lots of vegetarian options. The rooftop spa with hot pools and a sauna is a lovely way to relax at the end of the day.

Amazing breakfast with lots of vegetarian options. The top floor spa, with hot pools and sauna, is wonderful. Such a relaxing and healthy stay in a great location near the Peace Park and main Shinkansen station.

I struggled with the stars on this as some parts were nice and other parts were a little disappointing. The rooms are okay (a little small, glad we only had one small suitcase each), fair warning for tall people though, the showers will not be good for people over 6 foot. The location was great and staff were friendly. The registration/front desk was a little confusing to find at first. And the rooms did get cold once we adjusted temperature (we visited during the summer and it is HOT here). We loved how convenient it was to get around and see the sites. I would stay here again if the price was right.

Rooms were very small and no English television. Should be catering a little for English speakers who come and spend their money providing benefits to the local community.

It was too small for family of 4. Plus bathroom was very very small. I wish I booked a bigger hotel.

Great hotel to stay in. The staff was friendly and the room was nice and clean. The location is convenient and in walking distance to many restaurants and shops. No complaints at all. I highly recommend this hotel.

While I would have preferred a dry sauna, or at least a hotter steam sauna in the women’s sky spa, my second experience at a Candeo Hotels hotel was very pleasant. The entrance to the facility even smells nice!

It was quiet and clean.

Lovely stay. Beautiful, clean rooms. Close to the Peace Memorial Museum and many fine restaurants. Would reccomend

The hot baths are on the rooftop floor which gives a beautiful city view. Bath area and rooms very clean. Hallway to rooms needed a good vacuum but the entry/elevators/checkin/entire experience was top notch. Highly recommend this hotel for rest, relaxation and convenience. Close to everything or at least a short walk to all public’s transportation options

Location

The onsen was a wonderful way to unwind after a long day of walking and having an outdoor pool with a view was perfect. Rooms were very quiet and quite spacious. We enjoyed our stay.

Candeo knows what matters: SkySpa, clean modern rooms, good breakfast. Rare open-air public bath in the middle of the city. Super easy to get to/from the train station and major sights. Fun neighborhood for a night with plenty of food and drink and shopping options.

This is a clean hotel located in close proximity to many things. Do not expect luxury accommodations. I would stay clear of the breakfast buffet style with limited options and none are appetizing. So many other great food options around.

The property was good for our 1-night stay in Hiroshima. The room we got was small but sufficient. The property itself was clean and it had a nice onsen on the top level. The property is within walking distance of key sites in Hiroshima.

Would stay here again!

A mixed experience at this hotel. The room was incredibly small, with barely enough space to open a suitcase (let alone two). And having only two lifts for a building this size led to some long waits. But the rooftop onsen and location in the heart of Hiroshima made up for those disappointments.

Friendly greeting and very comfortable stay. Breakfast was delightful and well rounded. Would recommend and would stay here again.

Very walkable location to popular places like the historical park, castle, and a-bomb dome. Shopping is also nearby and transportation is convenient!

Great hotel with good transport links, although also walkable to main sights. Rooms were spacious for Japanese standards. Service from staff was excellent.

We had a quick one night stay in Hiroshima. We absolutely loved the Candeo hotel. The room was excellent, very clean and had all the amenities necessary. We loved going to the gendered baths/onsen in the evening. Very relaxing. Also, the morning breakfast was delicious and copious. We would come back and recommend this hotel

Bed is hard by American standards. Breakfast line is long. Great location.

We love the Candeo Hotels. We actually stayed at another Candeo in Osaka prior to this location and love the convenience and anemeties provided. For myself I love that the Candeo has an ofuro and laundry within the hotel. We happened to book the hotel just due to the location and ended up being impressed more than expected! The staff were very accommodating and efficient in their processes that led to an easy check-in and checked-out. We also had the ability in leaving our luggage after check-out as we explored Hiroshima before our trip back to Tokyo. We fell in love with Candeo and will always stay here when in the area that they have their chain of hotels. We now just have to experience their other locations! We also found out they have rooms with ofuro within them. We are unsure how we can book this suite but will keep trying and see if they are available during our time in the area. Thank you Candeo Hotels!

A modern hotel with spa. Hotel staff happy to help. Good location walkable from train station and to the peace park. Plenty of shopping and restaurants nearby. Only issue, we didn't book with breakfast. On asking if breakfast could be added at check-in was told no as hotel full. If you want breakfast, book in advance.

Great location near a popular shopping center with plenty of food

Super hotel, great value for money, excellent spa/onsen. Delicious breakfast. Can’t recommend enough.

I loved staying here. Staff were great. Location was great. Close to everything I wanted to see and lots of shops in restaurants within walking distance. Room was great. Really great experience at this hotel. Will definitely stay here again.

Nice

The friendliest staff we met in our two weeks - big beds, lovely stay

The hotel is in the middle of shopping district. There are a lot of major department stores and covered shopping streets. It is only 4 stops aways (bus or tram) to the north end of the Memorial Park. It is about 20 min on tran or 1000 yen on taxis to the JR stations. The hotel is also very nice and new. The lobby and entrance is on the top floor, only the public bath is above the lobby. Both have a very good view of the city. The rooms are below the lobby floor. The bad: the staff would not let us check in until 3, even if we were there after 1 PM. And keep reminding me that we have to check out at 10 AM. It was not the fact about the check-in and check-out time that bothered me. It was the tone. It was like given a military order and you must obey.