Loved my Friday night live music.. I think the hotel should have that every day for the summer…

The property is very well located, service is excellent and prompt. Love the decor of the hotel and rooms, the understated luxury is palpable, Bar is excellent The only objection is that we were given a room without windows (yes, no windows!). No mention in the reservation or at check in on this "detail". The room was beautiful, but never experienced something like this in a 5 star property (or any property)

We stayed from the 28.07- 30.07.2022 in La Reserve and are happy to share our thoughts and feedback with the team and also via Google Maps. The hotel is located opposite of the famous grand Casino Knokke on the elizabethlaan close to the Albertstrand. It’s easy to find and the entrance to the underground parking spot is well signposted. Unfortunately we’ve not been informed nor any information about parking fees (which are 28€/d) posted or addressed. This is something we would like to know upfront. Entering the hotel we’ve been welcomed by the receptionist. The checkin was easy and quick. The room (#207) itself had no daylight which creates a gloomy atmosphere. Would be nice to get the Information beforehand. Nothing stated nor pictured on the booking website. After we spotted a bunch of hairs from previous guests in the bathroom, shower and on the heater which we felt disgusted by, the manager on duty gave another room which was clean and nice. The breakfast fee is 35€/p.p which is not a good-price quality ratio what they serve. For instance, the whole English breakfast was cold and not of a quality what you expect from those higher class hotels. Their are much nicer small breakfast places around the corner with are spraying a wonderful Charme e.g. de Kaasfee. The breakfast location inside and outside are nice but it’s very difficult to manoeuvre each other through the narrow aisle with a breakfast plate in your hand. The wellness area with a pool, steam bath, a Sau….

the staff was very nice and accomodating the requirements

Verry amazing hotel! Verry clean, good food and a fabulous pool.

Verry amazing hotel! Verry clean, good food and a fabulous pool.

Nice hotel, room ok ,but overpriced.Perfect location.

The Bistro restaurant overpriced and no good dining. I had complained because my food was really not good, but no help! One elevator only, nice rooms. The sauna area seems could be cleaner.