What a shame about this lovely looking hotel with beautiful grounds and pool.We arrived later than expected at 4.30pm and as non french speakers we had difficulty with the receptionist who is also the owner as she didnt speak one word of English which is a bit daft as your first contact.WE were taken to our room and were stopped entering as the room had not been cleaned or changed at4.30pm!!! The room was a horrible little cell which also three staff members described it as horrible too.We complained and were moved to a much nicer room with a terrace three times the size of our cell, but we could only have that room for 2 days.Oh,plus a supplement of 70 euros a day.after the two days we were sent back to another horrible little cell, which we found later were the staff quarters.The bathroom was quite frankly, disgusting.There was barely any staff around to ask any questions, no water or info in the rooms.We went to the bar for a drink.We ordered a Kir and a Campari.The waiter did not know any of these drinks although they were on the menu.We described them and he returned with the Kir which was a tumbler full of Cassis and a bottle of wine.The Campari and soda was ok, but nobody knew what soda water was.We knew something had gone deeply wrong as there were hardly any staff and were told by anyone we asked that they had only worked there two or four days.The food was edible and expensive, thats the best i can say.

What a shame about this lovely looking hotel with beautiful grounds and pool. We arrived later than expected at 4.30pm and as non french speakers we had difficulty with the receptionist who is also the owner as she didn't speak one word of English which is a bit daft as your first contact. WE were taken to our room and were stopped entering as the room had not been cleaned or changed at4.30pm!!! The room was a horrible little cell which also three staff members described it as horrible too. We complained and were moved to a much nicer room with a terrace three times the size of our cell, but we could only have that room for 2 days.Oh,plus a supplement of 70 euros a day. after the two days we were sent back to another horrible little cell, which we found later were the staff quarters.The bathroom was quite frankly, disgusting. There was barely any staff around to ask any questions, no water or info in the rooms. We went to the bar for a drink.We ordered a Kir and a Campari.The waiter did not know any of these drinks although they were on the menu.We described them and he returned with the Kir which was a tumbler full of Cassis and a bottle of wine.The Campari and soda was ok, but nobody knew what soda water was. We knew something had gone deeply wrong as there were hardly any staff and were told by anyone we asked that they had only worked there two or four days. The food was edible and expensive, thats the best i can say.

Awesome hotel and location. It is directly located next to Ménerbes, which is a lovely village and definitely worth a trip. The staff was super friendly and the rooms very big and clean. Our private terrasse was superb! Unfortunately, we only stayed one night. Hope we can stay longer next time. Definitely recommendable.

Awesome hotel and location. It is directly located next to Ménerbes, which is a lovely village and definitely worth a trip. The staff was super friendly and the rooms very big and clean. Our private terrasse was superb! Unfortunately, we only stayed one night. Hope we can stay longer next time. Definitely recommendable.