The hotel is very clean, in a great location with large rooms and a good size balcony. We had a pool view which appears to be the best. Other guests told us that their rooms with a road view or side street view were noisy. The pool was quite cold and there were sufficient sunbeds for everyone, but I would expect both to change during the summer months. The food was buffet style for breakfast, lunch and dinner. There is something for everyone, but the quality is as expected for a buffet, and we chose to eat out most evenings. The drinks were of cheap ingredients with additional alcohol required. The service was generally good, with attentive staff. The bar staff, waiters and cleaners were all polite happy and helpful, although at times there were language barriers. Unfortunately, the management staff were far less attentive, helpful and considerate, and at times rude. Most notably the blonde female working at the reception. We had a difficulty with the electricity being turned off in our room to which she responded 'I had similar in my house', without any explanation nor apology. We had an issue were our taxi to the airport did not arrive, and received no assistance from this same woman, in fact she appeared to be defending the taxi company who did not show up in the correct taxi. WiFi, use of an iron or a safe are all incur additional charges. The WiFi is frustrating and logs you out every so often. Guests are mainly families, couples or friends from the UK.

The housekeeping not cleaning good the reception not professional

The housekeeping not cleaning good the reception not professional

It was great

Check in wasn't the greatest as i was told there were no twin rooms available

Check in wasn't the greatest as i was told there were no twin rooms available

ı really had very nice time in laila blue hotel.it was very comfortable.The staff was very welcoming.Thank you laila blue.Thank you to all staff

Our stay at Lalila as a family was great. The hotel is beautifully set up and close to many shopping areas and restaurants. The rooms are nice, the place is clean and hygenic and the food is amazing. We loved how dinner buffet was different each night and the breakfast and lunch buffet were so good too. They had something that everyone could it. I was able to book bali massage and I highly recommend it. My massage was done by Suri and she was so good that without any conversation she was able to find out the knots and tension points in the body and did her best to relieve them. She was also accurate in guessing some of my medical conditions just on the basis of the massage. It was worth it.The only thing I wish was better was the presence of free wifi considering it is an all inclusive hotel. Also our bathroom didn't have a lock on it, not sure why though, I thought maybe it was part of the hotel design.Also please note parking is difficult especially in the high season periods we had to park our car at least a 7 min walk away from the hotel on the street.Overall it was a good experience, will recommend and come again

Our stay at Lalila as a family was great. The hotel is beautifully set up and close to many shopping areas and restaurants. The rooms are nice, the place is clean and hygenic and the food is amazing. We loved how dinner buffet was different each night and the breakfast and lunch buffet were so good too. They had something that everyone could it. I was able to book bali massage and I highly recommend it. My massage was done by Suri and she was so good that without any conversation she was able to find out the knots and tension points in the body and did her best to relieve them. She was also accurate in guessing some of my medical conditions just on the basis of the massage. It was worth it. The only thing I wish was better was the presence of free wifi considering it is an all inclusive hotel. Also our bathroom didn't have a lock on it, not sure why though, I thought maybe it was part of the hotel design. Also please note parking is difficult especially in the high season periods we had to park our car at least a 7 min walk away from the hotel on the street. Overall it was a good experience, will recommend and come again

Enjoyed it alot would recommend to a couple or family.

Fab!