Excellent, comfortable, very clean. I recommend it.

I frequent this hotel numerous days per month on business. I have stayed in probably 20 different rooms there and they have all been very nicely maintained. No surprises! Breakfast is always good.

Perfect stop

Better general maintenance in the facility.

Rooms are really clean , front desk helpful and parking is great, and location is perfect in the middle of lake nonna

Great place , great staff love the rooms will return

excellent! thank you!

Overall great stay

Exceptionally clean, breakfast was well managed with plenty of different foods. The room was comfortable and had a nice layout.

No parking at all and the front lady told me to park in front of some apartments a little ways away. And few others guests had the same problem, no enough parking

Excellent

Everything

Average room for the price , and very noisy

Nice

Very clean and comfy. Ty!

All very clean, the bed very comfortable. I recommend this place and I will stay again when return to Florida.)

Location, cleanliness, staff, quiet

Home away from home!

Close to airport

Staff was friendly. Breakfast was great. Many stores and restaurants you could walk to easily.

The bed was comfortable and the room was clean

Beatiful place

Very good stay

I recently stayed at a hotel in Lake Nona off Narcoossee Road in Orlando, Florida. The location was convenient for my needs, and the shuttle service from the airport was a nice touch. Check-in was quick, and I was given a room on the third floor. However, the room had major issues. It was clean at first glance, but I soon discovered bedbugs or fleas under the covers and around the room. I got bitten multiple times. To make matters worse, the air conditioner didn't work. Florida is hot, and without AC, I barely got any sleep. I called the front desk, and they promised to send someone to fix the air conditioner. A maintenance guy came up, but the AC still didn't work after he "fixed" it. Eventually, I was moved to another room where the air conditioner worked, and thankfully, there were no bugs. On the positive side, the breakfast each day was really good, and the staff were kind and professional. However, they clearly have a pest problem, and I want to warn potential guests about this issue. Overall, while the staff was great and breakfast was good, the pest problem and malfunctioning AC made for a pretty miserable stay. If they can address these issues, it could be a decent place to stay, but for now, I'd recommend looking elsewhere.

Great Location

It was a great hotel

Very frustrating that the “free airport shuttle” was only until 945pm, but that wasn’t told on the website so we ended up needing to get an Uber which added to our expenses. It was nice, however, that we could leave our luggage for the day after checking out. Thank you.

A great shuttle driver to hotel. Found out shuttle doesnt run until 8 AM on Sundays so had to pay for u er to airport.

Great clean room and good breakfast

Excellent stay.. with all necessities so near by… gas, restaurants, Starbucks, and very good breakfast options. Highly recommend and will stay again.

Comfortable

Everything was great 👍