They had no towels, ran out of toliet paper.

Great staff and clean and professional

The reason I gave this rating was that everything was so that everyone was so ready to make our stay comfortable

Convenient location

The stay was a 5 star until it came to the room itself. The furniture in the room was VERY awkward in the arrangement like I've never seen before. My clean feet were black on the bottom from walking throughout the room. Meaning the floors looked clean but they were NOT. No shampoo in the shower as the bottle was empty. Microwave did not work to reheat my food from the onsite restaurant that I spent $325 with including tip. If I based my bias on the room itself the hotel would receive 2.5-3 stars honestly.

I like this property and stay here a lot when I’m in town for business. Only recommendation would be replace the office chair in the room as the leather on it was peeling badly. Nice chair just needs replaced.

We were assisted by Sabrina. She is outstanding. She offered insight to local area. And the entire hotel was spotless. We appreciate all the hard work of your team members. It made our visit exceptional. Thank you

Nice place to stay. Easy access to highway. Lots of places to eat. Extremely clean and excellent breakfast. Very friendly team. We stayed two nights and had no room cleaning, but I think they just forgot.

Great Customer Service and nice breakfast! This particular location seems to be maintaining quite well. I would definitely stay again.

Perfectly located and convenient for us.

Great all around

The young lady at the desk was pleasant

While the room was clean overall, i requested an extra blanket and was brought the most disgusting olive green, pill ridden blanket that looked like dogs took it outside and slept on it for years. Keep in mind Hilton, even the smallest thing can ruin a stay.

Windows are thin, could hear everything outside on the highway. Hospital is nearby and could hear sirens all night. I’ve stayed at hotels near highways and none have ever been as loud as this one. Not a restful nights sleep.

Clean

Hotel is clean and the rooms are on point. Sad they missed my note about it t being my anniversary as last year they provide a nice surprise. Also breakfast is not free but they don’t tell you that until you sit down and start eating.

Easy check in, kind staff! Room was clean, bed was comfy and I’ll definitely stay here again!

We were only in town for 2 days. It was very close to shopping areas and food which was definitely a plus. However, there was bugs one was on the wall and one was on the table where the lamp was, which was no threat and no I don't know what kind of bug but they lived a short life. Probably wouldn't recommend but if I had to I would stay again. Lol

Love the rooms. Beds and linens are always the best.

Thank you

Really great place

The room was clean. Need more washers and dryers. Full dining menu on the website.

Staff were attentive and very courteous. Locstion was conveniently located near dining and interstate.

First time at this hotel, we loved it

We have stayed in this specific many times and always had comfortable mattresses and bedding. Sorry to say that the mattresses this time felt like a second box spring which may actually be the case. Go to room 320 and check them out for yourself.

We had an excellent stay on a very brief trip. We came down to visit a friend and purchase a car from them, and then drive back home 7 hours to Northern Virginia, near Washington, DC. Our stay was the perfect respite for us— quiet, clean, and convenient. In particular, Mrs Sabrina, the evening house manager, and Jana at the front desk were very helpful and friendly during our time there. The kindness and pleasant interactions made all the difference to us! Highly recommend this location to stay at if you’re in the area!

Simply AMAZING!! Stayed here for a weekend and from the time I entered the lobby all the way to my room, I was simply impressed. This hotel should be listed as at least a 4.0 star hotel in my book. The rooms was roomy, clean, modern, with a 55' wall mounted TV. The bathroom was spotless!! And that shower...oh boy!! Definitely could easily fit 2 people in there and we never ran out of hot water! The hallways were super clean, the lobby area was very spacious and quiet. I will always stay at this hotel when I am in the area. Oh yeah, there are plenty of venues around to eat from or go shopping. There is a Buffalo Wild Wings next door that stayed opened to 2 am. I could rave about this hotel all day, but you have to experience it for yourself. I am one that reads reviews all the time when selecting where I stay, so I wanted to write one on this property because I truly enjoyed my stay. One more thing.. My wife and I slept like a baby! The bed was super comfortable, the pillows was soft and made you just want to snuggle. Enjoy!

Service is always top notch. I love their amenities and they are close to shopping and coffee!

Great large rooms and very, very clean. Perfect location for restaurants and shopping. We will make this Hilton Gardens our permanent over night rest spot when we drive north to visit our daughter.

Sheets had old blood stains. Should not be used. Could not call down for carry out food. Had to order in person.

Very professional and polite.

Great hotel. Becky and others at front desk were very accommodating.