The Kartrite Resort & Indoor Waterpark
Hotel em Monticello
Hotel de 4 estrelas
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Cozinha ou kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
The Kartrite Resort & Indoor Waterpark
Hotel de alto nível estrelas a poucos passos de Resorts World Catskills
Este hotel para não fumantes oferece 5 restaurantes, acesso gratuito ao parque aquático e piscina interna. Além disso, há piscina externa, 2 bares/lounges e centro de bem-estar 24 horas no local.
The Kartrite Resort & Indoor Waterpark dispõe de 324 acomodações com ar-condicionado, docks para iPod e cofres para notebook. As acomodações oferecem salas de estar separadas. As camas têm roupas de cama de algodão egípcio, roupas de cama premium e colchões colchão com pillow-top. Os hóspedes podem utilizar geladeiras, micro-ondas e cafeteira/chaleira presentes no quarto. Os banheiros incluem banheiras ou chuveiros com banheiras e duchas com efeito de chuva. Os banheiros também estão equipados com roupões de banho, produtos de toalete de grife e produtos de toalete de cortesia.
Este hotel apresenta um centro de bem-estar 24 horas e um parque aquático de cortesia com um lazy river e toboáguas. O local oferece piscina interna, piscina externa e piscina infantil. Outras instalações recreativas incluem uma sauna seca e uma academia aberta 24 horas.
Este hotel para não fumantes oferece 5 restaurantes, acesso gratuito ao parque aquático e piscina interna. Além disso, há piscina externa, 2 bares/lounges e centro de bem-estar 24 horas no local.
The Kartrite Resort & Indoor Waterpark dispõe de 324 acomodações com ar-condicionado, docks para iPod e cofres para notebook. As acomodações oferecem salas de estar separadas. As camas têm roupas de cama de algodão egípcio, roupas de cama premium e colchões colchão com pillow-top. Os hóspedes podem utilizar geladeiras, micro-ondas e cafeteira/chaleira presentes no quarto. Os banheiros incluem banheiras ou chuveiros com banheiras e duchas com efeito de chuva. Os banheiros também estão equipados com roupões de banho, produtos de toalete de grife e produtos de toalete de cortesia.
Os quartos contam com smart TVs. As comodidades para negócios incluem jornais de cortesia e telefones; chamadas locais grátis estão disponíveis (restrições podem ser aplicadas). Os quartos também apresentam secadores de cabelo e ferros/tábuas de passar roupa. O serviço de limpeza é fornecido diariamente e comodidades como roupas de cama antialérgicas podem ser requisitadas.
Este hotel apresenta um centro de bem-estar 24 horas e um parque aquático de cortesia com um lazy river e toboáguas. O local oferece piscina interna, piscina externa e piscina infantil. Outras instalações recreativas incluem uma sauna seca e uma academia aberta 24 horas.
As atividades recreativas listadas abaixo estão disponíveis na propriedade ou perto dele, e poderá haver cobrança de taxa.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Lavandaria
Varanda ou Pátio
Banheira de hidromassagem ou spa
Jardim
Mapa de Monticello
Quartos disponíveis
Two Bedroom Suite, 1 King, 2 Queens, Sofa Bed
1 Cama King size • 2 Cama queen size • 79 m²
Acomoda 8
+
Você será direcionado para Expedia.com para disponibilidade e preços
Junior Double Queen Suite with Balcony
2 Cama queen size • 1 Sofá • 39 m²
Acomoda 6
+
Você será direcionado para Expedia.com para disponibilidade e preços
Junior Double Queen Suite with Patio
2 Cama queen size • 1 Sofá • 39 m²
Acomoda 6
+
Você será direcionado para Expedia.com para disponibilidade e preços
Jr. Suite, 1 King, Sofa Bed, Patio
1 Sofá • 1 Cama King size • 39 m²
Acomoda 4
Você será direcionado para Expedia.com para disponibilidade e preços
Family Suite, 1 King, 4 Bunk Beds, Sofa Bed
4 Solteiro • 1 Sofá • 46 m²
Acomoda 8
+
Você será direcionado para Expedia.com para disponibilidade e preços
€€€€
Comentários
1.0
Horribly understaffed, all employees have all been hired within the last 2 weeks. Food service in all restaurants was 45min wait from ordering. Nancy is quite rude. Portions of waterpark would close down unexpectedly for 3-4 hours. Our room had no comforters or blankets. When requesting a refresh for our room we were told ok, then it’ll be 30.00, we agin said ok, but it never happened. The Santa Claus for pictures smelled of alcohol and had a fake beard. After all the complaints and bad service when I requested discounts for poor service in written form to the manager, I have yet to hear a response. This place should be forced out of business. Our 8!yer olds birthday was ruined.
3.0
Newer facility and rooms, plenty of activities to keep kids busy age 2-16. The service we received from all of the food attendants was definitely sub-par, they’re surely overwhelmed by the volume of guests. Food availability was not the best either 4 different places to eat yet the operating hours were very scattered. We experienced a cleanliness issue with our bed on the first night, it appeared the sheets had not been changed and someone wet the bed prior. This was very disappointing and we brought it to the housekeepings attention, they did change the bed linings but it was still nasty to think about. Other than that we had a good time with the activities not just the waterpark, and will most likely give this resort another try in the future.
1.0
I was over charged and the bathroom was not super clean
5.0
For this time of the year is a really good time to go with our children, and i think for a last minute teip was prefect for us.. great service and place really clean . We would come back with our family and friends
3.0
The waterpark had an attraction closed, no ice in fountain soda machines, out of many soda options, probably our 6th time staying-not the best overall stay
5.0
Absolutely enjoyable stay. This property seems to be underrated. They are very well maintained, clean and well organized. Rooms are nicely furnished for comfort. We would definitely like to come back.
3.0
Great family vacation location. I enjoyed having everything under one roof.
Rooms were comfortable and clean.
Food options were limited and sometime a mystery on when the restaurant were open, the website didn’t match what was happening at the resort.
Some staff were super helpful and friendly while others (front desk) was less helpful.
4.0
I took my son and his friend they had blast.
5.0
Everything was nice and convenient. We had no issues except restaurants and excursions were a little pricey and due to a rain storm, electricity was down and the stores in the areas outside the facility were closed.
8.0
Great location. We made great memories there. I definitely recommend it!
10.0
The receptionist is Darius Davis Was the best of the best And Ready To help and satisfy ever demad to the best Of his possibilities, over All the hotel is beautiful that areas Always Clean and Well maintained my only complait will be House keeping need to Keep up with the rooms and Make You were that the suits have All the amenities especially for a room on that price range.
10.0
Was really fun
8.0
Nice water park for families with little ones. Water was clean and so was the property. It was quiet and not a lot of people during the early back to school months.
4.0
I was upset online it said the waterpark closed later than it actually did, I think it closed at 7pm. So our first day it wasn’t much for us to do but use the arcade. When we did go to the waterpark, a few things were out of service so it didn’t seem like much to do. The food was overpriced, if considering just go to Kalahari would be a better time.
10.0
We went for my Suns 6th birthday we had a great time
We will return. Highly recommended
10.0
Honestly it’s an excellent family friendly experience, clean pools, rooms, etc.
only one thing needs some attention is they need more staff because it’s wasn’t enough ppl working at restaurants and bars.
10.0
Two thumbs up
6.0
The water park showed lack of cleanliness as there were drinks around the hot tub and around the perimeters of the place. Also as I arrived we were not greeted friendly as well the complimentary coffee was not provided in the room so we had to inquire for it.
10.0
Great time. Friendly staff. Rooms were comfortable and clean.
10.0
Excellent
10.0
Love this place!
8.0
We enjoyed our stay at the resort. We came because our children really wanted the water park experience...and we all had fun. The staff was extremely responsive--from the front desk workers to the technician who came to our room within five minutes of a call--and made the stay so relaxing. The only downside was the food options--restaurant was a bit pricy for breakfast buffet ($24 for adults; $14 for kids) and the restaurant was just ok. The food in the waterpark was pretty tasty. In all, we had a great time and would return.
6.0
We arrived after check in time which is 4pm and our room wasn’t ready until 8pm. We were told we would get a call which we didn’t receive. A balcony room was booked in which our room was changed 3x before getting our correct room. Waterpark closes at 7p and Arcade closes at 10p. Food is limited at the resort. Quiet hours begin at 9p which is ignored by kids running the halls. Bring your own toiletries.
2.0
Upon arrival room was not ready was told id be called when room would be ready no one reached out to me they try to passify you with the water park to distract you from why the room was not ready.
6.0
Average, nothing stood out about the property. Waterpark was okay. The paint ball game we did was fun. Cristian and Diamond hosted the game, they were excellent and very friendly. They ensured we remained safe throughout the game while having fun.
6.0
Shampoo pump was broke. Toilet paper holder was not fastened in the wall. Bug was on bed. I have pictures. They sent up sheets pillow cases and blankets. I had to put them on. Never answered the phone when we called the front desk
4.0
This place used to be a place i looked forward to visiting a few years ago.. Now... their High quality standards have diminished in terms of service, dining options and hospitality... im not sure if i will ever go here to stay..also the up charge on some breakfast items like omelets is ABSOLUTELY REDICULUS... STOP THAT NONSENSE...KARTRITE.
2.0
Not worth the $$$ mediocre spend your money elsewhere food is terrible customer service and front desk terrible
1.0
Crowded
No choices for meals
Restaurant was closed
5.0
The stay was great for our first time there.
4.0
Place was clean. Only complaints are the breakfast spot didn’t have any bagels left as of 9am on Saturday of a long weekend. Beer kegs would finish but didn’t have another keg to replace with. Bigsby didn’t have appetizers by 7pm on Friday of a holiday weekend. The pool didn’t have towels even though the pool opened at 11 and i asked right as i got in at 11.
8.0
They don’t provide housekeeping if you stay less than 3 night. I had to beg them for towels and cups for my kids! Please provide housekeeping if you charge same room rate!
The resort, Waterpark and grounds are beautiful!
10.0
Loved it! My second stay!
10.0
Please get better food options
6.0
The resort is very nice. The water park is good but is way too crowded because they allow guests from outside the resort to come in. Some of the staff of the reception were a little rude. The resort is expensive compared to other resorts.
8.0
Waterpark and other activities were great... just wish the restaurants had better food...
2.0
Safe your money and do not come to this resort awful awful awful! They close the water park at 6pm but check in isnt till 4pm and then check out is at 11am and the water park doesnt open till 11am. At the arcade almost all the machines are broken and there is no manager ever available to assist. The people that work there are all teenagers and are miserable work there.
4.0
Room was not ready until 5:45pm… check in was 4pm. Two restaurants on the property were open the food was mediocre and expensive. The room was not stocked with toilet paper or hand soap and no one cleans your room until your third night there. Quiet time starts at 9pm but that isn’t followed because there are kids running up and down hallways and no one does anything about it. The staff was not friendly and welcoming and didn’t even apologize about the room not being ready on time. The only saving grace of the trip was the water park itself which had adequate lifeguards and the frozen drinks although expensive were very good. Probably won’t be coming back to this resort anytime soon.
2.0
"The hotel has great potential, but the poor service completely ruined the experience. From a two-hour delay in receiving our room to a dirty room with unmade beds and soiled towels, the staff's conduct was unprofessional. After deciding to extend our stay, we faced confusion and uncertainty about our room. Only after a lengthy dispute did they agree to reduce the additional taxes. Excellent customer service is crucial for a business to succeed, and this case is the perfect example."
8.0
The property itself was very nice and clean. The water park was very fun and we all felt very safe on all of the rides. However, the front desk staff could have been a bit more helpful especially since this was our first visit to this resort. It was as if it we were a bother. Having worked in the hospitality industry for quite some time, it was disappointing to see the lack of customer service at the front desk. However. the staff at the restaurant were amazing and very helpful. Thank God !!
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Monticello?
O preço médio de um alojamento em Monticello é de 119 € por noite. Este alojamento está 158 € acima da média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em The Kartrite Resort & Indoor Waterpark. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em The Kartrite Resort & Indoor Waterpark. Aproveite a água!
The Kartrite Resort & Indoor Waterpark permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em The Kartrite Resort & Indoor Waterpark?
Encontrámos 8 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e lavandaria.
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