My concer is the hotel has a problems with the internet and nobody said that at the check-inn. When we ask for how to access to my mails they said that the hotel has problems with the internet for a week or so.

During the second night of my trip, my toilet wouldn’t flush upon asking for assistance. I was told that maintenance doesn’t come in until the following morning at 7 am. They did not have a room to put me in, so I was unable to stay in my room my second night and had to sleep on a family members couch. When I returned to the hotel in the morning, maintenance had not arrived, and I was told that they would not be in until 9 AM, there was no reimbursement no accommodation although I was not able to sleep in my room. I was told that the manager Mitchell would be able to assist me when he arrived at 9 am. I went downstairs to talk to him around 11 am. I was told that he would be on the overnight shift, although I was initially told that I could speak to him in the morning. Overall service was horrible. I am extremely disappointed. I will not stay again.

Very nice hotel. Courteous staff, nice snack and beverage shop, plus afternoon popcorn and cookies!! Will return for sure.

The room was great only stayed 3 nights so was not planning on cooking the fridge came in handy would definitely stay again if the need arises. I love the popcorn in the afternoon heard about cookies that are awesome but I missed out. Nice having a bar there with pizza for a late night food.

It was amazing how fast and easy it was to check in and not to mention getting a gift bag with water bottles upon check in!

We had a 5 night stay, and on our return the first day we saw that the bed was not made, so we asked if the room was supposed to be cleaned every day which we were told that it should. Long story short the room was only cleaned once in the 5 days. We tried to email the general manager but there is an issue ther and our email does not get through. We left a voice message for her but she has not responded as yet. This does not surprise me, it's a pity because it is a relatively new ptoperty but there is no upkeep. Our bathroom faucet was leaking and we asked for it to be seen to, but unfortunately that was not done. The front desk stff are friendly enough but they all look like they slept in their clothes, not an image that a hotel wants to portray. Vert sad but totally repairable if the GM would come out of her office, look around and talk to customers. But then again why? Fort Lauderdale is a vacation spot and there will always be some unsuspecting person!!

Room AC was so noisy that I could not sleep the whole night. Spoke to front desk. All they said or did was say sorry... Would never go back.

The property was very clean