The hotel was superb, very clean, staff wonderful very attentive, check in was fast and the gentleman that checked us in was lovely, very professional and welcoming. Restaurant very clean and food excellent. All in all would highly recommend this hotel.

Staff, decor, pool, lovely diffuser smell and food!

Very good location professional friendly staff throughout great restaurant just disappointed no balcony

Good hotel some lack of hospitality of the staff

Beds comfy, shower fab, food great. It’s also in a nice part of old town Benidorm overlooking the beach. Would stay again and recommend to others.

Stayed here April 17th-21st and will definitely stay here again if we go back to Benidorm! Beautiful hotel.. so clean, modern, right on the promenade with the most gorgeous view of Poniente Beach. Breakfast was fab, dinner was ok. We had breakfast every day and tried the buffet dinner twice (when we weren’t full enough from trying tapas) not a huge selection but I always found something! Stayed in room 303 which is to the side of the hotel and you can still see the sea which was nice. Very quiet room, awesome black out curtains, huge room and bathroom…can’t fault it! Literally a couple of minutes walk to old town with lovely little restaurants and shops. The seating area outside the lobby bar is perfect for people watching - they will only serve you doubles though. Maybe this is known but I just wanted a single JD&coke before dinner and had no choice but to pay for a double. Not really an issue but it added up!! 😂 Staff were lovely, especially Sabrina on the front desk. Oh and spa was nice! It is very small but it wasn’t the hottest when we were there and just wanted to have a little dip (and actually wear the bikini I packed) so it was perfect! You book on the app or through the front desk and you get an hour but you can go as many times as you like.

Lovely hotel, only built few years ago. Very modern and comfy rooms and staff are very friendly and helpful at reception and in the restaurant. Few steps to the old town. Roof top pool and a few other smaller decks, one with a plunge pool. Would stay again.

Stayed here for the 2nd time. Still good but breskfast is painful, the wait for eggs is way to slow and only hard boiled egfs are available if you want to avoid thay wait. My room 326 was very tired lots of defects which i didnt experience on my previous stay. I left my first visit as a big fan of the hotel my 2nd visit less so

Great hotel with spacious rooms, lovely staff and modern decour.

Excellent hotel, great staff, great facilities, great location and excellent food 10/10

Fantastic hotel. Excellent facility . One slightly negative point - Pool towel policy. Not happy that you have to pay for a clean pool towel if required. Never been to a hotel where this is the policy.

Great location and very helpful staff

Amazing hotel, lovely staff, wonderful views

Outside of the the hustle and bustle. Good for adults

The staff are wonderful. That’s the standout. The restaurant is run like a well oiled machine and the staff are superbly professional. Reception are also fantastic, especially Rudy, who was exceptional. I dropped stars because the food is not well labelled and on the oily side. Breakfast is better than dinner. Too much deep fried things and even vegetables were battered or swimming in oil. Wasn’t clear what food contained animal products and while they say they offer vegan choices, apart from basic salad and fruit, it’s not clear what’s not cheese or flesh and it’s easily fixed, just a little more information, would be really helpful. Also, a big disappointment was the spa. No changing rooms open, they seem permanently locked. Only the cold shower worked. Only two cascades in the small pool and one of those didn’t work. Too many people in it to fully utilise the very small bubble bench that some people didn’t move off, so most people didn’t get to use it and a single small sauna, no steam room. That’s all that’s in it and our opinion was, it’s not worth getting wet for! Nice touch was the complementary bottle of cava for my husband birthday. We were given a room upgrade, which was a nice gesture, but only what we would have expected from a standard room, no balcony, nowhere to dry wet towels, the bathroom had a damp smell and probably needs better ventilation.

Nice modern hotel with helpful staff

Loved everything about the H10 poniente Staff very friendly and professional Fantastic Location nice easy stroll into the Old town Hotel spotlessly clean

Fantastic staff and can’t wait to visit again

Amazing hotel breakfast excellent choices Location just 2 minutes from old town pool area great for relaxing reasonable priced bar Only downside was no water was left after your first night maybe a bottle of water each day would be better

All of the above

Love love love this hotel so much this was our second visit this year! Can’t fault it and the aspect from the reception as you walk out each day is breathtaking and so uplifting.

Really lovely hotel, staff were lovely

Friendly staff - very clean and nicely maintained building and great breakfast choice.

Property is ok👍👍👍👍

Lovely hotel, but not all rooms have a balcony. Breakfast although nice was always very busy. Main pool area hard to get a lounger, but the adults area and solarium always had loungers. The Pool bar closes at 6:30pm which is way too early as people up there still at 8pm when they close the pool! Dinner was good, booking a time slot recommended. Don’t waste your time with the Spa. Rubbish!

This hotel is amazing, the staff, the room, the device is all second to none. We will definitely be returning later in the year

Fresh & new for the area. Beautifully decorated! Room was great! Infinity pool area very nice with incredible view. Staff was excellent

Excellent location for a quiet nights sleep but on the doorstep of the old town activities

We stayed for a child free(!) break for 4 nights in June 2023. We stayed in room 724, which had balcony and sea view. We loved the hotel. The rooftop pool is lovely - it does get busy early, but the beach is literally across the road and has sun beds and umbrellas to hire (6 euros each, so 18E a day for us). You can hire beach towels from the hotel - it is a 15E refundable deposit and 1E a day to change to clean towels. We did not mind paying this! Breakfast - lovely, great selection of food, tasty, clean. Pool Bar is great - only one person working, so sometimes a short wait - and it closes at 6.30pm. I personally would have loved this to be open later to enjoy the sun setting with a cocktail (or two!) Snack bar on floor 5 (by the pool). Simple, but good selection of lunch options - really tasty - good service. The hotel is super clean, it has a really lovely boutique vibe - we loved the clean decor. Location - great for the old town. We explored all the lovely tapas bars, shopped and ate really well. Great selection of restaurants (note that many of them require reservations ahead of time!!) We had a great stay, we will be back and have recommended to friends and family! Good job H10 team :)

We couldn’t ask for a more luxurious hotel, we were upgraded to the largest suite for my birthday celebration, the staff were exceptional, food and drink really high end. We were so happy to stay here.

Fabulous welcome by this hotel. Room large , light and airy with fabulous view of sea. The restaurant helped as much as they could to get me Gluten free options and breakfast was great. Only thing that let it down was on space on pool deck and spa pool was cold.

Great place to stay and everything was as expected