Incredibly rude staff, we found ticks and spider in the room and there was no intercom service in the room so we had to deal with all these pests on our own.

The train in Oslo broke down and I called them to let them know we could not show due to a Norwegian train debacle. They said so sad, but we will still charge you full price. Not compassionate people. I don’t recommend them for future business.

Great stay in this small, quiet, but sophisticated inn. Beautiful breakfast spread, clean and comfortable rooms, and iconic location.

For the amt of money we paid, $500 usd/night, it was nothing but a motel room with great view of the fjord. So dont expect anything nice or the 4 stars as rated. The girl at front desk was less enthusiastic and doesnt care much. The only thing good abt this hotel is the view, and that abt it! The serene, mysterious of the fjord when we were there w the gloomy weather make it wven more beautiful. Something i we dont get to see everyday. Room doesnt even have a tv or phone! So come if you really really have no other choice, but the taxi driver flat out told me, they have to rake up everything in the summer to make up for their winter months. A day trip here is enough, so you can avoid this ridiculous room rate in the summer months

Nice hotel with great views of the fjord. Excellent breakfast. Not the most modern hotel but clean and practical.

The view from the room is beautiful and our room had a great balcony. However for the price I would have expected higher end bedding and amenities. In my opinion this hotel is no worth the price. The downtown is walkable from the location and parking is conveniently on-site.

It is located in a small town near Flam. It’s a laid back town with not very people, but the views are spectacular. They had breakfast included which was nice. It’s a very popular hotel and we loved sitting outside and dining.

Very nice property in beautiful location.

Great hotel, bit pricy but worth the location, only issue is the parking in the front is a bit limited and didn’t seem restricted to hotel guests only, so it’s hit or miss on finding parking.

Love it! Nice an quiet close to harbor.

An older but beautifully kept hotel with stunning views from fjord-facing patios.

Everything is perfect!

Outdated hotel, no elevator, very small rooms, no TV. Beautiful fjord view!

Wonderful location and extremely scenic

friendly and helpful staff. Front desk helped us with the parking. Restaurant was super.

Hotel was very friendly and clean. Breakfast was very good as well. No lift. On our last night there was an issue with the electricity in our room but it was handled very well by the staff, we were given another room on the same floor immediately while they looked into the issue.

A lovely hotel with friendly, helpful staff. Our room, however, was a dark cave-like space with one tiny window in the corner. Aside from the beds and two chairs there was no furniture- no dressers, nowhere to place the luggage- everything went on the floor. Very disappointing for the price. Not luxury accommodations at all.

Exactly what we anticipated. Great stay.

Great breakfast. Clean hotel. Friendly staff. Spacious rooms. Wonderful location. Only drawback is no air conditioning.

Very stylishly updated room. Didn’t have a blow dryer in the room tho. Breakfast was decent. The on site restaurant was pricey but excellent.

Lovely property until you try to sleep. the walls are paper thin and if you’re a light sleeper, you hear every noise the neighbors make. I got very little sleep.

Very nice hotel. Very expensive but worth it

Very nice staff, super helpful restaurant staff. Clean, basic room.

Excellent

Dont stay in Flam. Stay here! Authentic hotel with comfortable beds, incredible views, wonderful food and all tje staff are friendly and are interested in helping you have the best experience possible. Very, very good.

Ana at reception was the best! She went out of her way to make us feel welcomed. Nice property. Great location. Comfortable beds but small sink for two.

Its a beautiful hotel. We were given a room on the 4th floor with a view of the fjords. Just gorgeous! Even with the cold outside, the room temp is perfect with heated bathroom floors. Just beautifully made bathroom and room overall. Great breakfast! Staff is so helpful and friendly. Katia helped us out alot! Nicely located for the aurland and flam region.

Staff was very friendly and helpful. No elevator available and no TV in the room, but those were minor inconveniences.

Nice hotel. But-- walking up 4 flights of stairs with suitcases is a bit of an issue. Asking if I seen " colleague " can help With luggage is a bit off. Plus, still have to walk up stairs so be aware

Beautiful and cozy hotel. Friendly staff. Rich breakfast. Amazing view of the fiord.

This was a great find. If you can make it to Aurland (minimal bus service from Flam), this is a nice option with nice views of the Fjord and breakfast is included.

Best place to enjoy Aurlandsfjord! Very friendly and helpful staff. Bountiful and healthy breakfast buffet.