The sweet lady that checked us in couldn’t have been nicer. The room was clean and the bed was very comfortable. Nice place to stay.

Owner needs to contract a Pest Control company, roaches everywhere in our room. No way I will eat breakfast here

The exterior is being remodeled and there are signs posted indicating this so that I could have overlooked; however, the interior of the facility looks MUCH better in photos than in person. In the hallways on the 3rd floor (which was the one we were on) the paint was worn in areas, looked like something had been dripping down the walls in others, and just generally looked a bit run down. In our room (313- do NOT let them put you in this one), there were so many areas of the floor that were so weak, that it felt like you might fall through if you stepped on them. I would have asked to change rooms and/or would have left altogether had every other room in town not been booked this weekend. I will say that the staff was friendly and the place might be good again once repairs have been made but i highly disagree with the 8.4 ratings given to it and i definitely do not feel it was worth half of the $200 I paid for the night. I don't like to complain about anything, but this one felt structurally unsafe. Beware.

I’ve stayed at Best Western before and had a much nicer room than this time. This bathroom was apparently handicapped accessible which meant no counter space. The lighting in the bathroom was so bad we had to walk to the room window with a handheld mirror to see. The door didn’t lock correctly. I asked for a top floor room and was told there was none available but the hotel parking lot was nearly empty that day, that night and the day after. Breakfast was terrible. The “eggs” were crumbly like bread crumbs. I looked at staying at LaQuinta next door and it was the same price so I stayed out. Not next time. This was NOT a pleasant stay for the money. Very disappointed.

My mom came. And she’s short. So it was very hard for her to get in the bed. We eventually had to lay the pillow that was on the not the sofa, but the chair. To try to see if that would maybe raise her out to get in the bed. But it kind of didn’t kind of did not. So far on the handicap rooms. I guess you need to figure out if there’s a way you can lower the beds and a little bit. The service was extremely great. I needed something to be printed. And because the computer did not work at that time, she told me email it to their website or their address and then she printed it for me. So that was very very thoughtful.

Great overall experience. Very clean and comfortable bed. Will stay here next year.

The room was loud, we could hear every door on our floor closing, the toilet drained all night, the carpet was very stained. Remodeling of the hotel was in progress, not sure how long that will go on.

Check in is at 3pm- we arrived at 4:31PM. We got to our room, it had not been cleaned yet. We notified the front desk, and then we stood in the hallway with our 3 children for almost 40 minutes waiting for them to come and clean our room. Once entering the room, there was water damage & mold. We found 3 dead crickets. A cockroach. And glasses and eye lashes in the pull out sofa. I have contacted the front desk to get some sort of compensation for this stay, and was told I’d receive a call back. Nothing yet. We will never be coming back.