Beautiful clean new hotel, also free breakfast was a bonus. We had a little issue but the girl at the front desk was amazing. I think her name was Sukh. We will def stay here again

We enjoyed our stay, the rooms were clean and check-in was quick and easy. Very welcoming environment and good price!

clean and friendly staff

Newer hotel. Very clean,

Excellent customer service. Keep it up! With love from Michigan

I always have a great time at this hotel. Very clean and the staff are unbelievably friendly. The breakfast is good too. 24hr coffee and water is honestly what sets them apart from other hotels. However, when I turn the heat on at night, the smell of mildew filled my room. Not enough to deter me from this place though.

Great stay for our of town family visiting us.

It was very clean and spacious. Free breakfast was pretty good. We will definitely come back the next time we are in Toronto.

Pretty amazing! Clean room, free breakfast which was absolutely delicious! I would suggest bringing ear plugs, it does get pretty loud with the vehicles driving by but otherwise it was amazing!

Great experience. Hotel was extremely clean and Michelle, who checked us in was very helpful and welcoming! The free breakfast was a nice added bonus. Would definitely stay here again.

Nice, fairly new hotel. They allowed us to check in 2 hours before we were scheduled to. Very clean and spacious. My only complaint was that a gift had been delivered during the afternoon but they didn't bring it up to the room until that evening. We also had to request a refill on body wash and hand soap because when we arrived, both of those things were out and the cleaning staff hadn't noticed. After we requested refills, they delivered quite quickly. Would stay here again.

Overall a good stay but there wasn’t much sound proofing and I could hear everything in the room above us.

This hotel was great, clean, modern, comfortable bed, staff professional and friendly. I also appreciated the 24/7 free coffee and tea. Breakfast was pretty good too. Excellent stay.

Very friendly staff and kept very clean

Lovely all around from the staff, room, bed & bedding , the shower, amenities , pool, exercise room & tasty hot breakfast! Great value!

Front Desk agents could be more friendly

Windows did not stop highway noise. No furniture in room

Ok and fair pricing

It was good. New hotel, close to the highway and airport Functional gym and free breakfast Would stay again

It was great and clean hotel but the Breakfast lounge was too small to accommodate the guests. We were walking into each other Thank you.

Everything we needed for a weekend in Toronto. Convenient, clean and close to the major highways. The service and rooms were great.

It was very clean. The beds were comfortable. The staff were great especially Michelle. They were polite. I had a great time there. I would definitely stay there again but this time I would rent a car to get to places. The transportation was easy to get to places from there.

Very clean, great staff. They implemented a new security feature for the elevator, that was impressive.

Convenient for the McMichael gallery.

Good

Very clean and helpful staff. Only downside would be the street traffic.

Good service

Really positive experience.

It was a good experience to be there

Beautiful experience

During our first night, a couple in the room next door had a violent argument, and we couldn't sleep due to the noise and banging against the wall, which made the TV shake to the point we thought it would crack and fall. I called the reception, and a staff member went to check the situation. Instead of speaking to the people involved, she decided to speak to us first, which compromised our anonymity. After that, she spoke to the people involved (who yelled at her). Back at the front desk, she called our room and told us, "She said she was talking to someone on the phone. Let me know if they continue making noise." Once again, any hope of remaining anonymous was compromised by the loud phone ringing, which they could certainly hear through the walls. Our family was scared, and my daughter started crying, frightened by the screaming. Even though we didn’t see the people involved, our sense of security was compromised for the rest of our stay. We even checked through the door viewer before leaving to avoid any contact. Now, more than a week after returning home, my daughter keeps asking if the people will start screaming again at night. We understand hotel employees can’t control guest behavior, but my complaint is how the situation was handled. The staff should be better trained to ensure safety and anonymity. I feel we should have been relocated to another room. At the checkout I talked about the situation and a staff member told us "we're really sorry but welcome to Toronto"

The room we stayed smells. Other than that all good.