This “hotel” is not somewhere my husband and I would normally stay but we’ve had a lot going on and didn’t check the rating and reviews beforehand. However, we were only staying one night and figured we’d “just deal with it”. However, from check in, I knew this would not be “it”. And to be clear, I NEVER leave reviews, but this hotel definitely deserves one and I mean that it the most negative way possible. Do not stay here! Dirty, smelly standing water in the walkway outside, broken lock on the room door, dirty tub and toilet, brown water when we first turned on the shower, smoke detector hanging off the wall, odd odor in the room…but the worst is that they charged me twice for the stay. They charged the card that I gave them to use and also the card I have on file with Expedia that I used to book the room which I didn’t even have on me! When I called them about it they said I would get the money back in my account and of course they never did and had to dispute the charge on the card that’s on file with Expedia. This is the worst hotel experience my husband have had in the whole 10 years we’ve been traveling together. DO NOT STAY HERE!!!!!!! And if you have, please check your accounts! This is definitely a “motel” and the pictures on here are very deceiving. STAY AT YOUR OWN RISK

DO NOT STAY HERE!! Matter of fact don’t use expedia!!! We drove 10 hours to see a nascar race when we got to the hotel to check in we were given a room with one bed when we paid for a room with 2 the staff are basically illiterate the room smelled like piss there were prostitutes and drug addicts in all of the rooms matter of fact while I was inside trying to get my money back some guy tried to assault my girlfriend the guy at the desk had his teenage daughter walking around the lobby in a very inappropriate “night gown” there was a huge rancid puddle of standing water that looked like the bubonic plague was growing in it while I was demanding my money back there was a line of people waiting to do the same one guy said there was no toilet seat on his toilet as soon as we walked in the douche at the counter slammed his hand on a sign that said the tv’s didn’t work but hey I guess if you’re smoking crack or turning tricks you don’t need a tv anyway had to pay for another hotel because Expedia made me wait three days for my refund I got it on the drive home I could go on but PLEASE DO NOT STAY AT THIS ROACH MOTEL you’ll probably leave with bed bugs and hepatitis a b and c Expedia is terrible bet they don’t post this review oh but they gave me a 25$ credit for my next near death experience THANKS EXPEDIA!!

The room had not been cleaned. The sheets had obviously not been changed, the toilet had not been sanitized. The bathroom smelled slightly like urine, but you could visually see that the toilet bowl needed cleaning. I complained and asked for a new room and they sent me back to the room and sent the cleaner to change the sheets. I was too exhausted to haul myself to a different place, I had been driving all day and needed to get up early to drive more. I slept a few hours on the changed sheets and then hit the road at 3am. I've stayed in a lot of cheap hotels, but never have I been offered a room where the sheets had not been changed. I think they said they had had a lot of guests the previous night, maybe they don't have the staff to clean all the rooms? I made the reservation (and paid) in the morning though, I would've thought a room could've been cleaned and held for me. When I arrived at 9pm, they made me wait some time while they checked a completely new customer in (seemingly making sure he had a clean room) and then just gave me this room- whole process took 45 minutes. The spread on one bed smelled. The other bed did not smell, but when I pulled back the sheets there was little bits of dust and debris in the bed, obviously someone had already used the sheets. Nothing disgusting, just very recognizable that they weren't fresh. There were no bugs, but this still ranks as my worst hotel stay in the US.

This place is being renovated and let’s just say it’s like putting lipstick on a pig. Some major points just were not addressed. Paint peeling off doors, it looked like someone had previously tried to break into the room I was in. I hate to think of what it looked like 5 years ago though so they’ve definitely made improvements. The coat of paint and new furniture do look alright and the exterior was alright.

I think this is family owned and the staff tries their best to be friendly. They upgraded me to a suite which was essentially 2 rooms in 1. The room has minimal cosmetic upgrade, the floor was dirty, no towels, no shower curtain, nothing in the room works! Morning breakfast was a brown bag with snacks from Costco! Maybe they need more time before they open for business.

Housekeeper wasn't available no breakfast, and the TV don't work.

I believe the hotel is under construction with renovations, which I wish would’ve been documented on Expedia. I also wish that I would’ve been notified of an additional charge that I was to pay for upon check-in, which I did read the sign at the front desk. If you pay in card you are to give $50 cash but if you pay in cash you need to give them $100 in cash, I paid with a card and they charged my card an additional second transaction of $50 I did have the cash available which I would’ve preferred to use but was not given the choice or chance .

nothing it was a very bad experience.

I have images of the mold growing on the baseboards and dirt was all under the beds it was disgusting - there is black mold in the rooms and is a health hazard this place should be shut down. Then when I tried to get my money back because the room was so disgusting, it even had stains on the bed and holes on the bed from cigarette smoke. He didn’t wanna give me back my money. Thank God I booked it through Expedia had I not I would never have gotten my money back.

Beware, don’t stay here! The “suite” we paid for was actually two side by side rooms neither of which seemed at all safe from intrusion. I set a trap by leaning a table against the door of the non sleeping room to alert us if someone did break in while we slept (we would hear the table hit the floor). The room was filthy and disgusting. We found pubic hairs on towels and on used complimentary underarm deodorant. A fly, which had been killed while on the wall, was still stuck there. One toilet, which had been used prior to our arrival, still had urine and toilet paper in it. The bathroom counter was greasy and sticky, as were almost all the other surfaces. In the bathtubs were nonslip papers that were covered in dirty footprints. I couldn’t imagine a room looking worse, even if that was the intention. We removed the comforter, which we must admit was tucked in and gave the only semblance of cleanliness, and underneath the sheets were left untucked. The thought of sleeping in a bed that might be crawling with bugs was the last straw. I spoke to the gentleman at the front desk and he stated we would be refunded later. When I asked why he couldn’t do it now he said he was busy helping another customer. The customer to whom he was referring was a woman who, just minutes earlier, told him her friend had the credit card and she was in the bathroom, so he could take care of me first. He printed out a full refund receipt. Later we noticed he charged us three timed for the room.

I would not recommend this hotels or anyone because they are doing a major renovations and so they don’t have any place to hang your clothes. The floor was dirty the tub was dirty and it continues flies was in the building. I wouldn’t recommend this place to anyone at this present time the staff was fairly friendly, but I was disappointed and there was no pool no breakfast like they said they gave us bag lunches.

The rooms do not have a place to hang it close there was dirt or paint of something all over the floor. The floor was nasty the tub look like it. It wasn’t clean which is one good place to stay.

i liked the mirrors but the sheets were dirty, and had stains, walls had holes, and were repainted poorly, the tv has no wifi couldn’t watch youtube or nothing

Need improvement

They cancelled my reservation without calling or emailing me! I showed up with my family in the middle of night to check in and I was told it was cancelled and I have to find another place to stay. So disappointed with the front desk too ! No explanation given

There was construction being done on the hotel so things being out of order is understandable however neither of the televisions worked no matter how we tried and Wi-Fi was nonexistent even tho it was advertised there was no Wi-Fi and upon check in the man at the counter was less than nice he definitely let it be known he was not happy to be there working or that we arrived 30 minutes early even though we paid an extra fee to check in early.

My stay was horrible the first room I got was scary because if somebody had tried to get inside they could have gotten in It was not cleaned good wall dirty bathroom dirty and stains on the bed chairs had so much dust and white stains on it Omg they need to shut this place down and fix what needs to be fixed The second reason was a little better but the toilet wouldn’t flush called front desk several times for a plunger never got it Ask them to send maintenance they never came I wouldn’t suggest Anyone stay at this hotel

They are in the process of upgrading but our room looked nice until we saw the bathroom. I wouldn’t shower there and the toilet leaked ever time you flushed it. My husband was concerned about all the foot traffic so he didn’t sleep.

Nice staff

This property is in a very unsafe area. It should be listed as transitional housing instead of as a hotel. I felt things crawling on me when i laid down.

The most annoying experience ever. They could not find my reservation in their system. I was asked to show a confirmation, call Expedia. They spoke to Expedia rep and still refused to give me a room until they got a computer reservation from Expedia. They were having computer issues and not an issue from Expedia. They had to keep restarting computers. We ended up leaving and going next door to another hotel. The hotel is being remodeled and looks like a ghost hotel. Never again book them.

The most annoying experience ever. They could not find my reservation in their system. I was asked to show a confirmation, call Expedia. They spoke to Expedia rep and still refused to give me a room until they got a computer reservation from Expedia. They were having computer issues and not an issue from Expedia. They had to keep restarting computers. We ended up leaving and going next door to another hotel. The hotel is being remodeled and looks like a ghost hotel. Never again book them.

I did not stay at the hotel. I called for assistance with Hotel.com for a refund. I have heard nothing from MainStay. There is no sign for the hotel. It is under total construction and in a back of a parking lot. There were no cars parked at hotel except construction people. Buildings not numbered or clear. I felt isolated, unsafe and the hotels booking page was completely misleading. On top of that the booking was over $100 and I went to a much clearer cleaner safer hotel for 65. The whole thing looks as if someone's trying to make money when they should just be closed for renovations.