The property itself was perfect. Clean, warm, homely. Well stocked

I hate writing anything negative. Because the property and the manager were great. But it was frustrating thinking I had booked a hotel. And instead the entire key collection/drop off felt like an air b&b. Has to collect the keys from another town (only 7mins away) but still frustrating. Especially because there is a locked key box at the door of the townhouse!? Reception at the resort is closed down. Facilities sauna didn’t work … no one to access help from

the view from the property is stunning. the beds were lovely and comfortable

it’s was dirty you could write your name on the top of the fridge freezer. cooker not clean the windows were filthy and hadn’t been cleaned for a long time. air conditioning was broken and light bulb broken in hallway that had no natural lights. dryer broken. staining on duvet in main bedroom you have to go and collect keys from agent 16km round trip away. they then tell you that departure at 10 am has to include the time taken to get to their offices to return key so checkout is really no later than 9.40 am. wanted 85 dollars for check in 40 minutes earlier than 2 pm they knew all about our concerns and offered nothing in way of compensation

The view from the balcony of the ocean was simply awesome. The property was very clean and we had all the necessary kitchenware....lovely to cook in the cozy kitchen with the sound of the waves in the background....