Here's a one-star review for your hotel stay: Absolutely disappointed with my stay! On top of the already expensive room rate, I was hit with hidden fees that completely soured the experience. They charged an outrageous resort fee for amenities I didn't even use, and to top it off, an overnight parking fee that was an absolute robbery $55 a night It felt like they were just looking for ways to nickel and dime guests. I won't be staying here again and definitely don't recommend this place to anyone looking for transparency and value.

Loved everything about this hotel

Great hotel and location but traffic noise was pretty loud.

For the first time, we had to wait for our room to be ready even though guaranteed check-in time was 3pm. It was past 4pm when we finally got into our room. We heard it was due to a critical hotel supply item not arriving on time. Upon our complaint, the manager (Chris) was able to provide a $100 credit toward our dinner at Nido. Dinner was very good.

If you’re looking for a 5 star hotel, this is NOT it. Front desk was not helpful, pool was tiny and when we ordered cocktails by the pool there was no alcohol, for $75 I would expect there to be some. There were not any amenities that you would expect from a “5 star” hotel. I’m not sure if they had enough maid service staff because we only got towels when we asked, and we didn’t get our room serviced every night. I have other not so great experiences there but it’s too lengthy to list. All in all, next time I’m looking for a 5 star hotel this will definitely not be it. I’ll be staying at the Ritz, Four seasons, or the Commodore Perry estate in Austin.

Staff is great, very helpful and attentive. Beautiful property.

The hotel took resort fee and even water to the room they didn't bring...and no breakfast 😔

We really liked The Loren. Great location. The service was excellent. The room was clean, comfortable. The pool was very nice. The only detail I didn't like was the noise coming from the street (City View). Take that into consideration, specially during the weekend. Other than that, our stay was excellent.

We paid for the Deluxe City View King Room which, according to the room description on their Website, meant we were supposed to have a room on one of the upper floors. I brought it up to the front desk, and since we had already gotten settled in the room, said we rather not move, but would like the difference refunded. The front desk staff said they would have to check with their manager, and that they would touch base in the morning. In the morning when I went to check out, there was entirely different staff with no knowledge of the situation. I checked out and decided not to worry about the $30-$40 because that was clearly what they expected from their clientele. The place was beautiful but is meant for high-rollers, not us common folk lol

Booked for a sort of staycation before moving out of town PROS: - dog friendly - 5 star staff - the true highlight - cool relaxed style - good poolside cocktails - great location next to auditorium shores - good price CONS: - some of the amenities are closer to that of a 4 star - we could hear the road quite loudly overnight - the AC in the room seemed to not work effectively during high demand hours - alarm went off at 2 am - big pet peeve- why do we still have alarm clocks in hotel rooms?!?

We loved our time @ The Loren. It's my new go-to staycation hotel in Austin. I love the modern design and all the plants which created a serene environment. The location is perfect, especially if you like to exercise (trails and lake are right across the street). The restaurant and coffee shop are top-notch. The rooms are spacious and well appointed. You will not be disappointed.

5 star service!

Great interior design, art and ideal location on the lake. Definitely would stay again.

This place was really nice. No complaints

What a great experience. The Loren was the most wonderful stay-cation birthday experience for us! Highly recommend -

Gorgeous Hotel with great service. 5 star ⭐️

Beautiful property in the perfect spot! Will definitely stay again!

The hotel’s entire staff were very hospitable!

Welcoming! Staff is very kind and helpful. Olivia at the front desk was exceptionally terrific, very professional and she went out of her way to be accommodating. She is the first person I spoke to over the phone and upon check-in. Five star employee! The bathroom was spacious, with great finishes and one of the best, most relaxing soaking tubs ever!

There was a $55 dllr mandatory overnight valet parking fee which was not advised for when booking the hotel. The $35 dllr resort that was mentioned does not include water or coffee like stated.

Awesome and great property will definitely only stay here while in Austin

Great views od downtown, great room

Loved the hotel staff, the atmosphere and the spa. Parking was a bit of a zoo and the valets were unfriendly.

The overall green design of this hotel is wonderful. Our room was a lake view king. The bed was very comfortable. The bathroom was great. The dining options in the hotel were okay. The bar on top floor is more a happening see and be seen place than a place for good food. The breakfast option is just a coffee bar with few options. Despite all of this, the location is fabulous and would stay again.

Beautiful hotel and perfectly located with LBJ Trail. Wonderful customer service.

Love the service and how clean the hotel was so far the best hotel I stayed in Austin can’t wait to come back

This was an exceptionally upscale eclectic Hotel with extremely friendly and helpful staff.

My kids and I were in Austin for the Texas State UIL High School Vasristy Baseball game, Which Tomball High School won, and decided to stay at The Loren at Lady Bird Lake and it was an awesome choice. The staff was amazing and we stayed in the 2 bedroom Greenroom room 201 and WOW it was very spacious, clean and comfy. We were able to walkaccross the bridge to eat at several different restaurants. The view of the Colorado River from the bridge was so beautiful. When packing up to check out, I sent a text to Vallet and before we got down to the lobby, I already had a text back that my vehicle was ready. If ever I get a chance to go back to Austin, I would stay here again! I highly reccommend!!!

Will definitely stay again! Gorgeous room, quiet, lovely hotel.

Everything! The staff was excellent. Loved the pool. The rooms are superb. OUTSTANDING!

Beautiful rooms and very comfortable beds. The Valet was very efficient and the front desk staff was very welcoming.

staff was very rude, room very loud.