Bathrooms had urine at bottom, mop was stiff nothing mopped had to go buy cleaning supplies. Pool and hot were not cleaning. Didnt like that we drove 4 hrs to have to get their and clean. Ice maker on fridge didn't work, but other than that we had a great time.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This was the worst family reunion vacation we ever had because the houses we stayed in. The first house was not very clean when we checked in. The private hot tub was not turned on or heated and the controls to heat it were locked with a passcode. The AC broke, on the second day of our five day stay. Called customer service to have someone come look at it, after they looked at it they said they cannot fix it. They had to move us to a different house in Hurrican 45 minutes away. After getting to the new house, we found most of the TVs had a problem connecting to the Internet. The water heater was not hooked up correctly, and after we showered upstairs, the ceiling began to leak because the plumbing was not hooked up correctly. Staying in these houses really ruined our family vacation. We tried to talk to the manager about all the issues. She was very hard to get a hold of and not very helpful, we have asked for a refund multiple times and they never respond or answer any of our messages or calls. I still feel like we deserve a full refund.

Our stay was great! We did have some troubles with the hot tub/pool with electrical components that failed a number of times to remove the pool cover and keep the hot tub warm. Other than that, the stay was great!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental worked good, it was not cleaned when we got their but Jayde with the management was on it right away and apologetic , the pool was at 103 degrees but Jordan got that fixed by the second day-we enjoyed the stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was a beautiful home and we really enjoyed our stay. Enjoyed the heated pool with the weather so cole.

Very nice place for a retreat!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This house worked great for us. It was clean, it had a great vibe, and we would definitely come back again. Location is really good too, lots of hiking close to the area.