None of it it was terrible

All of it sucked

i hired a camper for 12 nights whilst driving around Iceland. the camper suited my needs and provided a reasonably priced, for iceland, transport and accommodation all in one. plus they have everything you need already in the vans (sleeping bag, pillow, kitchen equipment). some of the other companies i looked into charged extra for these things - so rent.is won on price when all was combined. the team were also helpful by phone and email answering queries. i also had a broken wing mirror and reading past reviews thought I would be charged an extortionate amount on returning the car, however, it was far far less than I imagined.

it would have been beneficial to have a quick overview of driving rules/customs of the country. for example, I spent a good part of my trip wondering why people were flashing their lights at me - turns out in Iceland you need to have lights on all the time. so it would have been good to have had this information. as I was travelling solo there was enough space for me and my luggage, however, if there had been two in the van it would have involved some manoeuvring for luggage each night. one other thing is that they don't, similar to almost everywhere in Iceland, accept amex and when you arrive you either need to have $2k held on a credit card or buy additional insurance - this should have been clearly communicated before arriving.

Some of the staff tried to assist us but generally speaking the only positive thing was the fuel was diesel. Other than that nothing else.

The pictures on the site were accurate. I cannot speak of the whole fleet of vehicles so the comments below are for the car we received for our trip and the overall support: 1) the state of the vehicle was terrible (cracked windshield, broken lights on the back, general condition) and after some km of distance an engine light popped off - due to the car not being serviced. As for hygiene, we thought we could use the campervan for our trip and we ended up staying in multiple hotels. Truly, the worst conditions I have ever seen! 2) staff was not that helpful on 2 occasions, (a) the state of tires and type of terrain we could cross (b) our battery died due to cold conditions overnight and nobody came to assist us, thankfully people at the hotel we stayed in provided assistance. Instead of calling us once they had solutions, they expected me to call them (while they didn't pick up after 3 calls) and they never cared enough to call back. As for their English skills, A for effort, but on the practical side it was bad! 3) as a general comment - the company has some good ratings and many people have used their services, so there is a chance that this was a one-time event. Nevertheless, after pointing out the terrible state of the vehicle they provided no solution and they did not give us a vehicle of good quality. On the other hand, when we asked for support for the engine light, car battery, and tires, the customer support was completely useless, as well as the insurance. The policies for insurance were useful only to avoid a 2k Euros deposit, which probably would be at risk taking into consideration the bad state of the vehicle - and I was charged for an extra day of insurance because before taking the car I mentioned that I would bring it back around 00:00 (which in the end I brought back around 23:00 of the previous day), and of course, they charged insurance for the whole day, instead of clarifying that.

We were beyond impressed with Rent Campervan! The vehical was clean and comfortable. We had everything we needed for our 6day adventure- a wifi port, camp chairs, cooler, gas stove, heater, sleeping bags, pillows. It was perfect! The gentlemen working the office were so kind and helpful. Our flight was delayed by a whole day, but they adjusted our reservation with no issue. They gave us such helpful information about how to navigate roads and even ideas of sights we might want to see. They were the most helpful!!!

Everything was wonderful!