everything. they had my room ready before check in. it felt five stars. i will be back for sure

nothing at all.

Everything was good.

The prices of room and food a bit expensive.

cleanliness

no Spa

Service

No

The price is good with values

The service charge for laundry seems expensive comparison with the room rate itself.

Spacious and well-organized room. Nice shower and bath tub. The design was very sweet. Breakfast surprised with a variety of choices, but again, some items were cheap options from the supermarket.

Frustrating to see that a five star hotel has a parking lot in the back near the laundry. The staff couldn't explain this fact politely, I was about to report a guy, who started screaming at us to park there. Overall, staff is professional, but It seems sometimes that you're working for them, some were rolling their eyes and were, I would say, snobbish. Don't get me wrong, I travel a lot and I have been to many places, but I expect the hotel of this level to be impeccable with it's worker's attitude.

very close to the airport. staff are very friendly and attentive

the facility is old and worn out and needs an update

breakfast and kindness excellent the steaks and sport venue

a bit distance from the district 1 area

Very good place and good service

A little far away from city center

staffs are very attentive and friendly. good location. good service.

everything was very nice except the elevators. I was quite concerned because there's noise and sometimes seems like going to stop working. I experience the elevator malfunction one time. I stayed on the 6th floor and I pressed floor 6. there was only me in the elevator, then it shows some weird sound and a little bounced before opening at 5th floor. no one was there... so I jumped out and waited for another one instead. A few days after, that elevator went under maintenance so I knew then something was definitely wrong with that one.

staff were great, very welcoming.

clean, attentive staff, nice breakfast

Location

Wasn’t clean. smelly carpet

Our second time at this hotel within a week. We booked the same room, however, the room was a lot smaller, bed was a lot smaller and the bathtub wasn’t cleaned properly (had someone’s hair in the bathtub). Staff were very good! Our first experience was a lot better!

The hotel upgraded this room for us!

Everything about this hotel is excellent, even the location. There is a problem with the Grab service whose GPS keeps directing drivers to another nearby hotel. This can be frustrating, but the staff are always ready to rectify the confusion. I’m going back again in a few weeks.