Renovated rooms, the location, breakfast and the receptionists

The bathroom needs renovations too.

the hotel was near the ski lifts and it was cheap

no apres ski party, waiting 8-10 mins to get on a lift

I was quite sceptical about the place when I saw pictures of it. However, the location is very good being next to the cable car station and also for trails. The rooms are normal and comfortable enough. What's exceptional about the place is the people that work there. Monica and Rene are the managers there who are both very experienced ski instructors as well as mountain bikers. They are extremely helpful with their local area and terrains. Rene is so friendly and chatty that he even bought me beers. I can't thank the people there enough for me stay. PS: amazing breakfast!

Can't think of anything honestly

breakfest

bathroom

Everything

Nothing

The location of the hotel is great-almost in the end of the valley,right next to the ski lifts. Hotel is undergoing the renovation,all rooms are done,lobby and restaurant are nice.Corridors still need to be re-done.

We were charged twice city tax-by booking and at the hotel.Reception was not able to see your payment.Still waiting for money return

Top location, both summer and winter, reasonable pricing in summer period. Free benefits of skilifts. Nice furniture, good matrasses.

Hotel is under renovation and unfortunately prematurely open. Spa was closed (we got free spa in another hotel) Breakfast was disaster. No food available in buffet, a la carte choise tragic. Ham and eggs was burned to death, second try the food was semicold and took 15mins to make. No juice available, we had to ask manager for it as staff asked us to buy it on bar (juice machine was not working). Water from tap was rusty wit terrible taste. Bottled water provided only after second discussion with manager. Room was little but smelly, but this might go away after hotel is open for longer time.

Great location: the hotel is literally next to ski cable way. Zahrádky is the best starting point at Jasná. Clean room, comfortable beds, wonderful sauna world. The restaurant provides a swedish table brakfast with great coffee and a delicious 2 course dinner. Everything was great with the foods. The staff members were kind and friendly.

The room could include a refrigerator.