The house was not as expected. There were several areas that hadn’t been cleaned such as the range hood which had Wash me written in the dirt from previous renters. Upon arrival the thermostat was set at 55. We turned up the temp. Unpacked and headed out for dinner. When we returned, the thermostat had reverted back to 55. We once again changed the temp and proceeded with our night. Throughout the night it changed and dropped back to 55 making for a very cold night of sleep. Thinking maybe it was a fluke, we set the temp back up so when we returned from our day out the house would be warmed. Sure enough, we we returned it was again frigid. I messaged the rental company. She said someone would be contact us to fix it the next morning. The call never came. We played the game of turning it up and it going back down throughout our stay. We covered up and suffered through the cold nights. No one ever contacted us or checked back in ro make sure we didn’t have any more issues. I also mAde them aware that there were cleaning issues. They advised they would let the cleaning staff know. Be prepared to bundle up if you stay here. Also make sure you don’t mind the neighbors staring at you from the house next door as there aren’t any blinds on the main floor nor blinds on all the windows in the 3rd floor bedroom. The neighbors in the house next door stood in their windows watching us in the living room. This was one room we could try to stay warm since this is where the fireplace was.

This whole community is a design study.. there are nearby neighbors but situation of the homes and windows have been planned in such a way that you barely notice. Beautiful setting. We enjoyed walking around, being a little outside Asheville, which was super busy due to fall tourism etc. Had a nice drive on the Blue ridge parkway, thing Chimney Rock, and toured the Biltmore estate.

This is a sweet property. Our adult son and wife joined us so it was perfect for four. There are a lot of steps heading into the property and within the home;, so if you have any mobility issues that could be a problem. We loved the charming cottage and the location!

Husband and I loved this modern treehouse. Neighbors where close but we still felt secluded.

The house is in a great location. We enjoyed are time at Serendipity!

Poor parking,three levels,no privacy, many lights not working, kitchen organized by A man who has never cooked.

Overall we really liked this property. As others have said, we thought it was well-suited to two of us, but maybe not so well-suited to four, even though it is two bedrooms. The bedrooms themselves are lovely and spacious, but there is no privacy, really, in the entire unit. There is also barely enough comfortable seating in the common area for two. The house is is in an area of the planned development called the Treehaus (I think that was the spelling) and the home really did feel like a treehouse, nestled in lots of trees. That made it dark, even on sunny days. The kitchen felt like a space in an RV or tiny house - we had everything we needed, but it was very compact. The little neighborhood itself if great, and we walked down to the market, the sushi restaurant and a little bar several times. It was very conveniently located near Black Mountain, which is a favorite place of ours.

Great location, great for two people

Property suited our family well. Clean, architecturally appealing, loved the decks (upstairs deck needed dusting), well-stocked, quaint neighborhood, short drive to town, great soaking tub, ample space. Interesting minor design flaws - don’t step too far to the right when you enter the house.

AC on 3rd floor was out which was a big disappointment. Parts had to be ordered and it wasn’t ever fixed during our stay. Management staff did their best to provide fans. Partial refund was given

This home is beautiful. It was clean, well appointed and unique. It had everything we needed and was very comfortable. With a full open floor plan and few doors, there’s not a lot of privacy. We enjoyed the beautiful porches and patio, though the neighbor was unhappy that our group of 4 was outside talking by the fire at 10:45 pm on Friday (no music). We love the location and community and would stay again.

Overall very nice. Top floor bathroom doors are odd and do not work well. Shower has no place to put shampoo or soap.

Clean cabin located in a quaint, quiet neighborhood. We had all the amenities needed for a 3 night stay. Close to shopping and attractions yet situated in a wooded setting, you feel like you’re away from it all. Would definitely stay here again!

Serendipity is the perfect mountain getaway. It’s colorful, warm and inviting. This was our first trip since the Covid Pandemic started. We were craving the mountains and were very much in need of vacation, although this trip was partially a work related one, it was so relaxing coming “home” to Serendipity! We usually cooked our own meals or picked up carry out due to the pandemic. The appliances are quality, which made cooking a joy. We thoroughly enjoyed the ventless fireplace since it was so cold outside. Another treat for me was the soaking tub, although the showers were very nice too. Loved the under the stairs lighting, colorful decor and comfortable beds!. Great location and easy access, which was a plus for us since there was ice and some snow. We hope to return when it’s warmer, so we can enjoy the outside decks and patios. It was such a treat and worth every penny!

The home looks exactly like the photos. After reading previous reviews, I was pleased to find they had added measuring cups and spoons, a colander, and a microwave. If you need special kitchen items such as a zester or citrus press, you should plan to bring your own. Beds were comfy and the fireplace easily heats the living area. The shops and restaurants in the village (a 3 minute walk) are also great.

We absolutely loved this place! It was extremely clean and met our needs. We especially loved the attention to detail and how the interior decor was a reflection of the outdoors. We will definitely stay here again!