This property does not look like the pictures it shows they should update their photos so costumers can get an idea of what they are getting into! The towels in the restroom stink and are stained the breakfast was horrible. The bathtub was disgusting!

Friendly staff- very accommodating. My room was the issue. Our ac unit blew under the drapes and the rest of the room didnt get any air. There was even a thick layer of dust on top of the drapes! Our allergies were killing us all! We didnt get much sleep. Other than that the room was good for the price

I recently stayed at the Ramada Hotel in Bakersfield, and my first impression was quite positive. The lobby was nice, and the staff were exceptionally friendly and helpful, earning a solid 5 stars for their service. However, my experience took a downturn when we entered our room. As we were opening the sofa bed for our two boys, we found two crack pipes and a lighter. This was alarming and unacceptable. We immediately requested a new room. The new room was also disappointing. The air conditioning unit was old and emitted a moldy smell. The carpet was worn out, there were cracks on the wall, and the flooring was coming apart. Additionally, the exterior of the hotel was in poor condition. The walls around the outside of the hotel had numerous spider webs, indicating a possible spider infestation. As we tried to enjoy the pool, we noticed that things were falling apart around us. There was also a noticeable stain at the bottom of the pool, suggesting it wasn't properly maintained. Overall, it was a very bad experience. I won't be staying at this Ramada location again. While I understand that Bakersfield is a common stopover for travelers, the discovery of the crack pipes and the general lack of maintenance raise serious concerns about the cleanliness and safety of the hotel. I appreciate the friendly staff, but the state of the rooms and the exterior need significant improvement.

Great service!

The room had been refurbished & furnished nicely, but there was a lot of water damage in the bathroom, cracks in the ceiling, etc. Also, large dog barking after 10 pm. No one at the desk when I checked out early. But I would stay again - for the price I was happy.

Everything was good

They took my security deposit and i was only in the room for 3 hours i dirtied nothing

Noise early maintenance

has fire alarm test at 9 am in the morning. went in to room to check it. was stressed after staying there

They check me and my husband into a room that had not been cleaned and bed was unmade couch was unmade so we immediately went back down and ask for a different room. Which the lady who worked up front was very nice. But when you enter the hotel super hot and elevator would not go to 4th floor so got off on 3rd and walked up. Wouldn’t have minded if we didn’t have Luggage. Would not go back to this hotel.

Rooms nearby were very loud

Staff was welcoming and helpful. The room was clean. The free breakfast was nice. They had boiled eggs, apples, waffles, muffins, cereal, coffee, and tea. There's a water dispenser in the breakfast area. As other reviews have mentioned, the age of the hotel shows. The bed was too soft, the furniture and doors have scratches, and the upholstery had stains. The A/C stopped working at one point, which was concerning in the summer, but the staff were quick to come look and even prepare another room for me in case they couldn't get it fixed. Luckily it started working again. I forgot a USB adapter for outlets and was happy to see the lamps had USB plugs, but unfortunately, the lamp's USB didn't work. Another lamp didn't turn on since it was broken where the bulb screws into the lamp. The water in the toilet was leaking from the tank to the bowl unless you fiddled with it.

Location

It was clean and quiet.

Just missing the pool

There was a dead fly on the the bed . It grossed me out. I only lay part of the bed.

Grea

When booking through Portal expedia.com I did not learn anywhere that the pool is closed due to reconstruction. I booked this motel WITH POOL because of my two children who are travelling with me. The hotel supposedly updates the information every day, but the Expedia.com server did not bother to inform about the closed pool. Never again Expedia.com

When we arrived their was a man and large dog outside behging for money. It was very uncomfortable. The front desk clerk wasn’t around and we waited at least 5 minutes before they arrived. Another guest and I were upset. The clerk apologized and was very kind but said she was alone. When we got to our room it was still dirty. The bathroom looked unswept, there was trash on the floor. The caulking had dark mold spots and the room had a funny smell. The air purifiers were also left on in the room. The front desk clerk apologized and grabbed them right away. Overall it was not a good stay and I would not go back nor recommend it.

Staff was nice. The hotel is old. We got in late and the room was very hot. It needs an update.

This hotel wasn’t in the best neighborhood and was a bit rundown.

It did not look like the picture. It could use an update as far as the funiture. But everything else was good.

The staff members were very friendly and the rooms were very clean

Excellent service

It’s just an outdated building that’s all but the staff are nice. Also they serve boiled eggs but it’s not peeled lmao. I don’t get it why not just peel the eggs already. Or serve scrambled eggs.

Didn’t stay there with my family. Pictures showed on the website was nothing like the hotel I expected.

Do not stay here!!! It's dirty, smells, stuffy, not sanitary.

The first room we were assigned was not ready and not cleaned either. The second room we were given was okay except the second day we our room keys stopped working and had to get them recharged. Overall wasn’t the best experience but it was a place to rest. Customer service was nice and they assisted us when we needed the help.

Poor

Unfortunately there is no way I could give this facility any kind of recommendations. Pretty shady stuff occurring there.

Stayed here for two nights and it was great. Clean room with a good AC, nice pool and hot tub area. No complaints

Everything good