Overall everything was good. Breakfast finish too soon

Overall, my family and I had an enjoyable time. However, I will say that the hotel could use some updates. I reserve two suites that accommodate 7 people. But the sofa beds were extremely uncomfortable. In one suite, the sofa bed was missing some springs and in another the mattress had stains on it. Also, there was a metal pieces sticking out of the ottoman in the living room. The carpet could use a shampoo and a good vacuum.

It was a great stay, great location, and great customer service.

This was my second stay at this hotel in two years, and it was the same, rooms are dated, but clean, and comfortable. They have been saying they are due for a renovation for awhile. I was towards the back and used the back elevator as there is one on each side of building. I got a cookie (last one!) at check in while the staff member spent a few minutes finishing a call, but she was apologetic. I noticed in the morning, when I went to lower the temperature on the AC/Heating unit, that it did not work or turn on. I was comfortable the night before so I didn't try to turn it on but remember thinking it was odd it never turned on all night. I was in room 423. The sink didn't seem to have hot water, so I was worried when showering in morning, if it would be hot, but not only was it hot, the water pressure was the best of any of the ~100 or so hotel's I have stayed at, it was literally a blast! Fantastic water pressure wow! The rooms have keurigs which was nice. They have the dispensers for soap, shampoo, etc and luckily all were full. Breakfast was fine, went down an hour before close, grabbed 2 cinnamon rolls, and after the other 6 were gone, that was it for the day, staff said they were out! Eggs and sausage were good, juice machine full, the man working wasn't overly friendly, but did keep things restocked! Good coffee too! The breakfast was pretty good! I'd certainly stay again and stay in the area 2-3x/year if the price is right, I stay here or Hampton usually.

My water was cold

The pool was very dirty and the rooms were noisy. I could hear the couple next door have sex. Everyone in hallway walking and opening and closing doors.

The hotel room was not the cleanest of rooms and to top it off, the room wasn’t cleaned when we left for the day. They left us a bogus note saying that our “do not disturb” sign was on the door all day but yet somehow they went in and dropped off new towels. Bed wasn’t made, carpet wasn’t vacuumed, only the towels were exchanged. We let the management know and they gave us a credit but I would much rather know I was staying in a clean place than be getting compensated for staying in a dirty one!

Convenient location near highway. Plenty of places to eat nearby. Excellent free breakfast.