For the price we paid, this hotel could use some tlc. Rooms were old and run down, breakfast was not edible.

I liked everything about the view, the area, I felt very good.

Not the most comfortable. Building is very old and dated. AC in the room stopped working and room got very, very warm and only had a small window to open for any air. It’s like there was a heater going. Could not sleep because it was so warm. Staff was friendly and beds were clean. Breakfast included so, that was a little bit of an offset.

The pictures make this hotel seem a lot higher in experience, comfort and amenities than it really is. It is badly in need of updating. The beds are old and worn. The sheets were stained, not because of anything questionable but because of the age on them. Also, opt for a forest view, a mountain view, is simply a view across the street of a much more sprawling lodge.

Old and dirty property. Really needs taken care of and a renovation. I would not ever stay again.

Across major road from main resort convenient but not walkable - shuttle seems to be the solution

The mountains view

The outside of the hotel looked great and the clerk at the front desk was very helpful, but that was where it stopped. When we got off the elevator on the 3rd floor we were met with a stench something near vomit, dirty clothes and fried okra. The paint on the walls were terribly scratched everywhere and the carpet was thred bare. Our room was slightly better, but the chairs were snagged up and had lose strings everywhere and the lamp shade was torn. We also discovered that housekeeping failed to provide wash clothes, a bath mat and missed a pillow case. I wonder what else they forgot. In the morning we attempted the free breakfast of pre-cooked rewarmed scrambled eggs and over cooked sausage linkes, but we couldn't find a clean plate in the stack. On the positive side the pool and hottubs were ok, but the hottubs were only slightly north of warm. $70 would have been a reasonable price, but not what we paid for it. Sorry, review won't allow me to attach photos.

Ok

Outdated property. When we entered our room there were chunks of crushed crackers in the carpet and a food wrapper on the floor. TV was very small. A few very long dark hairs on our beds when we walked in. Bathroom is small. Blankets consisted of 1 top sheet and 1 very thin top blanket. Shampoo bottle was half empty. There was 1 person checking everyone in and doing everything else on his own. Staff was nice but would not stay there again. Everything was outdated.

The room was falling apart. Closet door was falling off the railing. The bed was broken. Bedding felt like paper.

This hotel was really old. The beds was so loud and old. Not comfortable and the pillows were horrible. The area is a ski town so the prices are high because of that but we didn’t even go in winter. Staff was nice but the hotel needs a remodel

I enjoyed being able to walk across the street to the resort area. The room was comfortable and I had a good meal in the restaurant. No complaints!

The hotel is a little old and needs upgrades but over all we were please with the service, Venta on the front desk was amazing, Mr love and the girl in charge of weddings did a great job at breakfast, the were attentive and the food was great, they listen to sugestions and thanks to Travis for have the coffee teady at 5am for us to take on the road, the pool and jacuzzi were clean and relaxin, we are definitely coming back.

Pros: Great location, great staff, good complementary break fast. Cons: Old rooms Archaic Washroom! I mean really old and below average.

The room was adequate, it gave us a place to sleep. Staff was friendly. Overall the hotel needs repair.

Used & abused. Seen better days. No tissues or xtra TP. Coffee maker but no cups. Various lights weren’t functioning. No wash cloths Dirty top cover on bed.

Horrible. The hotel needs serious upgrades and housekeeping quality control. Our room had a small flat screen tv. The microwave when used I was afraid it was going to start on fire or explode. The bathroom had only conditioner that was used and lotion no hand soap, no shampoo and the toilet paper holder was broken that the half a roll was on the bathroom sink. They had an ironing board but no iron. Told the front deck to relay to housekeeping just wanted clean towels and trash to be dumped after jazz concert all day once back to room nothing was done so took to front desk told the lady on duty I told the morning personnel what I needed in room 119. Also as in decor very old that the curtains have holes in them. I paid 467 dollars for three nights when I had another reservation at Comfort Inn and was to pay over 1000 for three nights but was then told festival was only 3 miles premiered to find out it was 3 miles. Def will not stay there again unless they do a major over haul. Only good thing was the nice man that was taking care of the continental Breakfast on Sunday and Monday morning. He was very polite and accommodating to the hotel quests.

room was musty and did not smell clean. hair dryer was missing and my wife had to go to another room to dry her hair????????????????

We were not given essential items and had to wait until the next day to receive them and when we did receive them they were stained. I have stayed in this location before and I will never return. Dining was okay at least the staff was kind and helpful. Total disappointment overall.

At one time this property may have been pristine and well-kept. The room was old, worn, and unclean. The furniture was worn and the beds soft. The upkeep is poor in general and he place is outdated. Overall, the place needs serious renovations. There is a terrible smell in the lobby and hallways and staff seemed disconnected-just not customer friendly. Lastly, good luck get anyone to answer the phone for the facility.

Convenient location. Needs updates. The window in our room was broken and wouldn’t close. The restaurant was so short staffed it took a hour for us to get food and then it was wrong. Breakfast was limited and they didn’t have everything. The pool and hot tub area was nice. I don’t know if I would stay again.

The hallway to room was very stinky. Then the room carpet was yuck and the bed sheets was blood stained🙄. Went to the continental breakfast and that was a joke all four days. No plates or forks out. The attendant just sat in the corner on his phone and had to be asked to get any of the above.

The receptionist was kind and very helpful. It’s definitely a place for pets and animals (which is great) but it really shows in the condition of the furniture in the rooms, the carpet and the smell.

I would try and find a different hotel. It was the least expensive but you get what you pay for

Great area to walk around behind the hotel. Hotel definitely needs updating.

This property is in great need of a makeover! Dirty carpet, bedding needs to be replaced, furniture is old and beat up! I could not wait to get out of the place!

Hotel was dilapidated. Breakfast was terrible. Staff tried to be helpful but overall the hotel was a bit of a dump.

I had an absolutely horrible stay at this place. It was incredibly dirty, the room was not what it said it was online, the pool was yellow, and there was no breakfast. Avoid this hotel.

I took my daughter and our pup to winter park and decided to stay the night if we could find somewhere to stay. Limited research. It was okay for last minute.

I like the area around the hotel. The location is very good.

I scheduled a 3 day stay with my daughter there. We were going to go whitewater rafting, ziplining, and take in the beautiful scenery while spending quality time together. I tried for several hours m, repeatedly to contact the lodge to cancel. I was actually going to move the date later on down the line. I absolutely could not reach them. Ultimately the outright refused to give me a refund even though we didn’t even stay there at all!!! Who I. Their right mind would have the odasity to charge someone like that and take their hard earned money when they didn’t even do anything to deserve it? I’m disgusted with that place!! Everyone I know who has stayed there multiple times can’t believe it and say they will not go back if that’s how they treat potential customers. Pathetic!