Arrived for a 10 days vacation, check in was friendly and efficient . Location of property excellent , right on the beach , safe and secure . Beautifully maintained gardens , rooms slightly dated but of good size . Water in shower was mostly tepid . Breakfast was good and plenty to choose from . Negative points : restaurant food ok but nothing to write home about , better and cheaper ones can be found nearby . Service in general : 50/50 depending on who you encounter , some are lovely some can’t be bothered. Late check out: only available at a fee of $36 per hr although hotel is not full . No shower room available either to facilitate in case of hotel being full and late check out not being an option . This hotel could be a 5* , if a little bit more attention to detail was given.

great location on beach

Visited the island for 2 weeks and I had a wonderful time. Breathtaking beauty surrounds you anywhere you go and the people and very warm and welcoming. I will be back again soon.

Fantastic pools and feet helpful staff. We checked in early and then also stayed on after check out and used the pool and bar, due to an evening flight home. We were made to feel welcome even after check out.

Wonderful overall. My only complaint was that the air conditioner in my room was not cooling as it should’ve. I immediately alerted the front desk and they did NOTHING

It was good, but they dont have businnes room. Couple years ago they used to have a business room where I can continue working while I waited for my flight.

The solitary picture I attached to this review is of the line. It took over an hour to check in. About halfway through the General Manager (GM) mobilized the distribution of water and juice. They had enough seating for less than half the persons waiting, so we stood for the entire hour. I did not receive any GOLD hotels.com member perks. The room was as advertised. Between 4 PM check in day and 2 PM the following day I had to reprogram keys, call maintenance, and get assistance from housekeeping no less than 8 times because we were unable to access our room. Additionally the AC was not cold. Saturday the 14th we were moved to another room. Same general layout but this time with working keycard access and AC. The general demeanor by staff at the front desk was "this is someone else's problem" and that would explain why I had to get angry and ask to speak to the manager for them to change the rooms. I still spoke with him after the fact to explain my displeasure. It was just the icing on the cake when my purse was stolen from my beach bag at the pool on Sunday the 15th. I made an incident report the same night and at checkout on the 16th nothing had been done. No security camera review, no call nothing. Today Sept 18 i went to the property to follow up and was informed, three days after the event that there are no cameras by the pool even though on checkout day, I was told the GM was reviewing the camera footage and would get back to me 'shortly'.

Great property with onsite gym, nice clean room, excellent buffet breakfast. I stay there every time I’m in Grenada.