We checked in late with my disabled elderly mother. B the staff made check-in fast and efficient. They also made sure to give us the room closest to the elevator on our floor. It was exactly what we in needed as we were also leaving early for her to get surgery.

Reggie the desk clerk was amazing!

It's not that bad, but don't you, Leave your car unlocked because your items will be stolen. The manager, Regie, was easy to talk to, and he listened to my issues. While helping other customers, he helped me by looking through the surveillance video of the parking lot. On a positive note, they have friendly staff, especially the supervisor in charge of housekeeping. Her name is Antonia, and she will go above and beyond to help you if she can. She is great. It's no wonder the rooms are spotless.😉

Great hotel, friendly staff, nice view. Satisfied with my stay.

not the best neightborhood, loud vehicals in the middle of the night.

I booked the hotel on the 28th through HOTELS.COM where i paid the hotel charge of $372.00. Everything looked ok on the app untill i got to the hotel on the 5th to check in. The front desk person couldn't find the payment that was made through Hotels.com, but they did find my name and that i was scheduled to stay there. Then i was charged a second time for the room in the amount of $399.04. What is the point of prepayment if the payment goes up in smoke. I need a refund!!!!! It is clear that some one on behalf of hotels.com or Ramada made a mistake and it needs to be justified. After checking in we got in to the room and it was still dirty with trash from the last guest still in the trash can, unflushed toilet with 'stuff' in the bathroom & unmoped hardwood floors. The work out room had two broken treadmills which made the room rather useless unless you just want to use the dumbbells. On day two of the stay trying to get clean towels from housekeeping was a chore where they didnt want to give any - put in the request with the front desk to have some delivered no one ever showed up. For a hotel this size they are more interested in money than customer service. Upon checking out things go from bad to worse where at the front desk they still couldnt find the missing payment and couldnt give any explanation into why these charges took place. I strongly dont recomend staying here unless you want a headache and a Hassel. Just plain bad bad BAD.

The place is in need of a major overahaul.

Elevator needs to be fixed, it would shake when inside and only one elevator worked